Top quality customer service. Team in store answered phone calls quickly and were genuinely friendly. Delivery Driver (Steve) was superb. Delivery was on time, driver was polite and courteous and all... Voir plus
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Lisez les avis des autres
This is my 4th experience of buying aggregates and wood from Bradfords, delivered by the branch in Evercreech. The team at Evercreech are great to deal with. Always phone the next day following my o... Voir plus
L'entreprise a répondu
Great to get free delivery. The store could give better updates on picking and estimated delivery. Getting a text on the morning that it will be delivered and then specifying the whole day from 8:30... Voir plus
L'entreprise a répondu
No telephone call informing me that the delivery would not be as agreed on Tuesday, but Wednesday. I took a days holiday on the Tuesday to start the work. What a waste of a day. Still waiting on a pro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Southwood, BA4 6LX, Shepton Mallet, Somerset, Royaume-Uni
- 01749 830231
4,7
Excellent
142 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Bradfords - Evercreech BBS
Hi Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords - Evercreech BBS
Hi Owen,
Thank you for taking the time to leave us a review.
I am pleased to hear that your local branches service levels were well received,
We hope to see you again soon.
Kind Regards,
Joe.
No telephone call informing me that the…
No telephone call informing me that the delivery would not be as agreed on Tuesday, but Wednesday. I took a days holiday on the Tuesday to start the work. What a waste of a day. Still waiting on a promised call from the manager which as I am only a none trade cash customer will not happen. Disappointed as normally all is good and delivered as promised. A call would have been so useful shame the manager could not be bothered. Delivery driver as always great to deal with shame the support is just not there from the office.
11 juillet 2023
Réponse de Bradfords - Evercreech BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery service provided with your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good morning Paul, your local branch have let us know that they have contacted you and resolved this with you.
Thank you for taking the time for sending in your review and I am glad we were able to help you out.
Joe.
Such a kind and friendly driver
Such a kind and friendly driver. He took the time to make sure that our two bags of gravel were delivered to the side of our drive so that could get our car out. Delivery was on time.
26 mai 2023
Réponse de Bradfords - Evercreech BBS
Hi Miss Lewis,
Thank you for taking the time to leave us a review.
I am glad the driver was able to be so helpful for you,
We hope to see you again soon.
Kind Regards,
Joe.
Really helpful
Really helpful, happy, pleasant to chat to on delivery of my items. Great couple who ive ordered from previously and will do so again in the future when i need to.
31 mai 2023
Réponse de Bradfords - Evercreech BBS
Good Afternoon Sophie
Thank you for taking the time to leave us a review.
I am happy to hear that you received a helpful service from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Make sure you find out when delivery will be
I was initially told that my delivery would be between midday and 1pm. It actually arrived at 08.30, just as I arrived back from walking the dog.
29 mai 2023
Réponse de Bradfords - Evercreech BBS
Hi Michael,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
I'm sorry we missed the mark, and hope for 5 stars next time.
Lorna
Good value, easy to load material into van
Reasonable value item, located at a place in the yard where it was easy to load the van, the guy who helped me load did a good deed as he was actually a delivery driver and not one of the yardsmen, who were busy.
9 mai 2023
Réponse de Bradfords - Evercreech BBS
Good Afternoon Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Your feedback has been passed onto all involved with your order,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
landscaping products
I found all garden landscaping products a great price, delivered free and on time.
What's more to love.
12 mai 2023
Réponse de Bradfords - Evercreech BBS
Good Morning Mr Johns
Thank you for taking the time to leave us a review.
I am pleased to see that that you where happy with the service provided with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
I hope you enjoy your new gardening items,
Kind Regards,
Katie
Order ready to collect and helpful…
Order ready to collect and helpful staff in timber yard
23 avril 2023
Réponse de Bradfords - Evercreech BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order for collection with our Evercreech branch,
Thank you for your feedback this has been passed onto all involved with your order in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Evercreech BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you found the process of placing your order online to be easy and where happy with the service provided from our Evercreech branch from start to finish with your order,
This will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent customer service
Excellent customer service. Ordered over the phone, staff couldn’t have been more helpful. Excellent once again Bradfords. I will be back.
4 avril 2023
Avis spontané
Réponse de Bradfords - Evercreech BBS
Good afternoon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Outstanding service and products
4 mars 2023
Réponse de Bradfords - Evercreech BBS
Hi Mrs Lee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Order arrived a timely manner and lorry…
Order arrived a timely manner and lorry driver was very polite and helpful.
I did have one item missing, but this was sorted out the same day after a phone call
2 mars 2023
Réponse de Bradfords - Evercreech BBS
Good Afternoon Mrs Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
I happy to hear that your order arrived on time as advised and that the missing items was rectified quickly by the branch,
This will be passed onto all involved with your order,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
As usual
As usual, brilliant service. Friendly, helpful and, crucially, good quality product.
23 janvier 2023
Réponse de Bradfords - Evercreech BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Very good communication
Very good communication. The delivery drivers are always friendly. Prices are very good. Quality of items that I have purchased also seem good.
11 janvier 2023
Réponse de Bradfords - Evercreech BBS
Hi Kevin,
Thank you for taking the time to leave us a review.
it's always nice to get great reviews on our staff and procedures,
We hope to see you again soon.
Kind Regards,
Joe.
Réponse de Bradfords - Evercreech BBS
Good Evening Mr Wells
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found the ordering process to be good and that the Evercreech branch provide a spot on delivery service.
This will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Very easy and quick
11 janvier 2023
Réponse de Bradfords - Evercreech BBS
Good Afternoon Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Evercreech branch and found the ordering process to be quick and easy from start to finish.
We hope to see you again soon.
Kind Regards,
Katie
The driver kindly carried the bags to a…
The driver kindly carried the bags to a safe place
10 janvier 2023
Réponse de Bradfords - Evercreech BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Fair price and fast delivery
10 octobre 2022
Réponse de Bradfords - Evercreech BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
No contact for delivery
Didn't get a delivery date till an hour before the delivery came.
21 septembre 2022
Réponse de Bradfords - Evercreech BBS
Good Morning,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your delivery
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
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