Bradfords - Evercreech BBS Avis 

142
TrustScore 4.5 sur 5

4,7

Southwood, BA4 6LX Shepton Mallet, Somerset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Top quality customer service. Team in store answered phone calls quickly and were genuinely friendly. Delivery Driver (Steve) was superb. Delivery was on time, driver was polite and courteous and all... Voir plus

Noté 5 sur 5 étoiles

This is my 4th experience of buying aggregates and wood from Bradfords, delivered by the branch in Evercreech. The team at Evercreech are great to deal with. Always phone the next day following my o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great to get free delivery. The store could give better updates on picking and estimated delivery. Getting a text on the morning that it will be delivered and then specifying the whole day from 8:30... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

No telephone call informing me that the delivery would not be as agreed on Tuesday, but Wednesday. I took a days holiday on the Tuesday to start the work. What a waste of a day. Still waiting on a pro... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Société de construction
  2. Maçon
  3. Charpentier
  4. Entrepreneur spécialisé dans l'isolation
  5. Magasin d'outillage

Écrit par l'entreprise

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Écrit par l'entreprise

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Coordonnées de contact

  • Southwood, BA4 6LX, Shepton Mallet, Somerset, Royaume-Uni

  • 01749 830231

4,7

Excellent

TrustScore 4.5 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(142)

603 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very happy with the ordering, delivery and quality of the garden shed I purchased online. Would use them again and recommend them to others.

29 avril 2021
Noté 5 sur 5 étoiles

Excellent delivery!

Hats off to the cool of the delivery driver from the Southwoods, Shepton M Bradfords ( sorry, I didn’t get your name). Despite the abuses from our “regularly shouting uncouth neighbour” and the non cooperative crane to unload, he maintained his lovely smile and reassured me that it’s all ok, really?? There’s a horrid man shouting at you!
Thank you so much, really appreciate it.
The shingles are not bad either.

Mrs B

8 avril 2021
Noté 3 sur 5 étoiles

Good product pointless click and collect

Good product and price. Click and collect pointless, waited ages, then had to wait longer for a paper receipt even though I had paid online. Then I was rung later to say the order was ready even though I had laid the slabs and hour earlier.

6 avril 2021
Noté 5 sur 5 étoiles

Good service

Easy to choose product and order on line at reasonable price. Good communication about delivery. Did not make the time slot advised by text, but really pleasant driver and delivered with no drama.

2 avril 2021
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service from the gents at Evercreech, they went above and beyond what we expected and in return we will be purchasing more from them when we could get things closer to home, as the customer service experience was second to none.

23 mars 2021
Noté 4 sur 5 étoiles

Used bradfords several times..2nd…

Used bradfords several times..2nd delivery didnt get delivered when it was expected,it was delivered 24hrs late ,,, 4th delivery was 24hrs early,, driver didnt even knock to inform he was delivering and as im recivering from covid i had to carry goods myself to where i wanted them

16 janvier 2021
Noté 2 sur 5 étoiles

No delivery on specified date after I…

No delivery on specified date after I called to confirm in the morning.
Still no call from them
After I called late afternoon they delivered the next day.
No communication, very poor

9 novembre 2020
Logo de Bradfords - Evercreech BBS

Réponse de Bradfords - Evercreech BBS

Hi Steven,

Thank you for taking the time to leave your review.

We value all feedback we receive from our customers.

I am saddened to see that you have had issues with your delivery.

I apologise that you did not receive your delivery on time and that there was a significant lack of communication on our part.

I will feed this back to the relevant departments to look into this.

Kind Regards,

Charlotte from Customer Services

Noté 5 sur 5 étoiles

Ordered the wrong size timber so went…

Ordered the wrong size timber so went into store. They were able to quickly change over the order and even though I arrived 30 mins before closing time they were all happy to jump out and give me a hand loading timbers onto my roof rack. Only issue I’ve had is the post Crete bags. Be sure to check these as a couple had gone off already.

7 novembre 2020
Logo de Bradfords - Evercreech BBS

Réponse de Bradfords - Evercreech BBS

Dear My Goulden,

Thank you for taking the time to leave us a positive review.

We value all feedback that we receive.

I am delighted to see that you received excellent service in branch and that our employees were more than willing to help you correct your order and load the product to your vehicle.

I apologise for the gone off post crete and I appreciate the inconvenience this would have caused you.
If you were to take these back to the branch, They would be more than happy to swap them over for you.

Kind Regards,

Charlotte from Customer Services

Noté 5 sur 5 étoiles

On time and a Good Price with a…

On time and a Good Price with a Discount code via face book

6 novembre 2020
Logo de Bradfords - Evercreech BBS

Réponse de Bradfords - Evercreech BBS

Dear Mr Farris,

Thank you for taking the time to leave us a review.

We value all feedback given to us by our customers.

I am glad to see that you received your delivery on time and that you are happy with our prices.

Kind Regards,

Charlotte from Customer Services

Noté 5 sur 5 étoiles

Renting a Makita metal cutting chop…

I rented a Makita metal cutting chop saw. It wasn't at the local branch initially but the person handling the tool rentals was extremely helpful and got it delivered to his store. I rented it for one week and needed it for a bit longer which was no problem. I had to purchase my own blade but I knew this up front. Since I needed a blade for cutting stainless, I didn't expect it to be delivered with the saw. The saw was about 4 years old so had seen plenty of use. The base was not very flat but I was able to move the jaws of the vice to a flatter portion so I my cut would be exactly at right angles to the round tube I was cutting. The machine was missing the vice adapter to hold round stock.
I got the job done and overall it was a good experience but I wish the machine had been newer and complete with vice jaw adapter.

9 octobre 2020

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