Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
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Lisez les avis des autres
I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Voir plus
L'entreprise a répondu
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Voir plus
I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Hendford Hill 96, BA20 2QR, Yeovil, Royaume-Uni
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Excellent
14 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Easy to find and order products online
Easy to find and order products online, simple account setup to track orders and efficient delivery through restricted access. All round very pleasant experience
2 février 2026
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really happy with service provided
Really happy with service provided. From the initial order and call from the office to let me know when my items were being delivered to the 2x excellent drivers who went above and beyond what I expected. I asked them if they could move a few items with their hiab and they were more than happy too. Will order from them again.
2 février 2026
Réponse de Bradfords
Hi Jack
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Very helpful service, delivery was arranged very quickly, good price and selection too
2 février 2026
Réponse de Bradfords
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords
Hi Patrick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords
Hi Georgina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class again
First class from booking till delivery that is why i came back again to Bradfords, i was not disappointed.
1 février 2026
Réponse de Bradfords
Hi George
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
DONT BUY FROM BRADFORDS
DONT BUY FROM BRADFORDS, SELLING DANGEROUS SECOND HAND GOODS LEAKING OIL PRETENDING THEY ARE NEW They even offered me a partial refund in writing and then changed their minds and have done nothing, THEY ARE A SCAM SELLING SECOND HAND FAULTY DANGEROUS TOOLSI bought a Makita reciprocating saw from these cowboys and they sent me second hand saw loose in a box leaking oil
How can they get away with selling this shoddy goods as new??
HSE WILL BE INFORMED
Feedback??? You’re not listening to are you?
I’m not having a day off work so I can wait in for you to collect your second hand leaking oil rubbish
Do the right thing now!!
Update well they looked into as they say below and withdrew the partial refund they offered in writing and now have just decided to ignore and do nothing
DONT BUY FROM THESE SCUM SELLING SECOND HAND FAULTY GOODS PRETENDING THEY ARE NEW AND THEY TAKE YOUR MONEY AND RUN
THEY ARE NOTHING MORE THAN SCAM THIEVES
2nd update
You know very well that you have made that impossible
Secondly it is not a claim as you put it
The saw is leaking oil and come rattling about in a cardboard box
You yourself claim it to be an ex display model
Which you are selling as a new product which has obviously been abused hence its leaking lubricant
Putting your own spin on it dosnt negate these facts
6 février 2026
Avis spontané
Réponse de Bradfords
Good Morning Mr Ford
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
Further to our correspondence over email. A initial partial refund amount was offered but after you declined the original amount and asked for more it was reviewed by the directorship at the issuing branch as well as the area director and it was decided that a return for a full refund was the best course of action.
This was based on your claims the product was second hand/used and not of adequate quality which we cannot let a customer keep in good faith knowing it is not suitable.
We have repeatedly offered a free of charge collection on a date and from an address that suits you so no time is needed to be taken off of work and to minimise the inconvenience on yourself with the driver also labelling the parcel with no need to print it yourself. You have declined this so the return address was supplied to you so you can arrange the return at your own convenience although at your own expense.
While we fully appreciate your grievance we believed we have offered you an adequate resolution to the issue and are still very much open to arranging the free of charge collection as mentioned above.
Kind Regards,
Sam
Smooth
Very smooth experience from start to finish,website easy to navigate ,great price and delivery driver very skilled and friendly 😎
1 février 2026
Réponse de Bradfords
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Gravel
The driver ( Keith) was very friendly and considerate. Product ( gravel) looks good and just need no rain ( for a change to do something with it.
1 février 2026
Réponse de Bradfords
Hi Christopher
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order and very helpful delivery…
Easy to order and very helpful delivery driver
1 février 2026
Réponse de Bradfords
Hi Mrs Watt
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
All aspects of purchase from ordering
All aspects of purchase from ordering, price, delivery, first class.
29 janvier 2026
Hassel free from the point of order to…
Hassel free from the point of order to point of delivery
30 janvier 2026
Excellent service.
Excellent service.. website easy to use and the local branch phoned me within 30 mins after ordering to get delivery arranged ..
Delivery guy was brilliant and helped me to unload all the order
31 janvier 2026
Had what I required when I needed it
Had what I required when I needed it. Friendly helpful staff. Will use again.
29 janvier 2026
Réponse de Bradfords
Hi Margaret
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great communication free delivery with…
Great communication free delivery with the best prices never used you before but sure to be 1st point of call from now on.
29 janvier 2026
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service and delivery
Communication about order and delivery was very good.Patrick the driver was brilliant. He put the load exactly where I wanted it.
30 janvier 2026
Outstanding
Ordered Monday evening arrived Tuesday morning with a super friendly and helpful driver
28 janvier 2026
Réponse de Bradfords
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great to get free delivery
Great to get free delivery. The store could give better updates on picking and estimated delivery. Getting a text on the morning that it will be delivered and then specifying the whole day from 8:30 to 4:00 does not really help me schedule my life.
30 janvier 2026
Réponse de Bradfords
Hi Drew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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