Exceptional service from start to finish. Easily one of best retailers I've ever dealt with. Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried. T... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
BTM have so far supplied 3 grail pedals to me (1312, HP-2 and KTR), all made in the USA and really hard to come by in the UK. I have never been overcharged by BTM for a rare pedal, like resellers... Voir plus
L'entreprise a répondu
I had my eye on a limited edition pedal for a while and found it on Break the Machine £100 cheaper than everyone else was selling it for. So I bit the bullet and ordered it. The pedal arrived in good... Voir plus
L'entreprise a répondu
The price was very fair, shipping was fast, and everything arrived well packed. The pedal showed up in perfect condition and exactly as described. It’s refreshing to deal with a company that’s effi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'instruments de musique
- Magasin de guitares
- Magasin de musique
- Magasin d'instruments de musique d'occasion
Écrit par l'entreprise
Break the Machine is a UK based, family run, independent company selling guitar effects pedals, synths and accessories. Since our D.O.B in 2017, we have always had the same idea: supply the best, most unusual, hard to find and often ridiculously fabulous gear you always knew you needed. We pride ourselves in customer service, respect for our suppliers, always giving a fair price and above all we are humans who answer the phone and reply to emails. We are 100% convinced that by owning a musical instrument and plugging it into one of the guitar fx pedals we sell, or maybe using the synths and accessories we offer, the world beyond your front door will become a better place. Our promise to you: – We will never lie to you. – We will always be fair and reasonable. – We never ask our staff to wear a suit or a tie (or both). – We will always Break the Machine :-) You can find us at www.breakthemachine.co.uk
Coordonnées de contact
Holmbridge, HD9 2QW, Holmfirth, Royaume-Uni
- 08446933372
- connect@breakthemachine.co.uk
- breakthemachine.co.uk
4,9
Excellent
71 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great service
Great service, awesome product (Dusky Electronics Augustus Octave Fuzz) as described, would recommend.
16 mai 2026
Had a really great experience buying…
Had a really great experience buying from Break The Machine. Great customer service and fast delivery. Recommended!
13 février 2026
Excellent communication and speed
24 janvier 2026
Réponse de Break the Machine Ltd
Thank you for this, much appreciated!
Lusithand ground and pound
best price, nice packaging and fast shipping
thanks so much
100%
2 décembre 2025
Réponse de Break the Machine Ltd
So happy you have taken the time to write these kind words. Thank you.
Great experience
The price was very fair, shipping was fast, and everything arrived well packed.
The pedal showed up in perfect condition and exactly as described.
It’s refreshing to deal with a company that’s efficient and trustworthy.
I’d definitely buy from them again.
6 décembre 2025
Réponse de Break the Machine Ltd
Thank you for the kind words.
Good communication
Good communication, swift delivery, item as described and well-packaged.
2 novembre 2025
Réponse de Break the Machine Ltd
Hope to see you again, thanking you.
Good service.
Good service.
Item went missing in the post, not their fault, but they provided a replacement without problem.
5 août 2025
Réponse de Break the Machine Ltd
Thank you for the kind words, appreciated.
Fantastic!!!
I ordered a brand new KTR Klon from ‘Break the Machine’ last week.
Absolutely fantastic experience.
A pleasure to do business with.
Highly recommend this wonderful family business.
Thank you very much.
23 août 2025
Avis spontané
Réponse de Break the Machine Ltd
Thank you for the kind review.
The place to shop for hard to find products
Response to my questions was very prompt, as was the delivery. The key factor though was the pricing. highly recommended
25 juin 2025
Réponse de Break the Machine Ltd
Thank you very much.
A great little company to support
A great little company to support. I ordered the wrong thing by mistake and they replied to my email instantly offering me a discount on the thing I meant to order and ready to take my return. I ended up deciding to keep the item I'd ordered and would happily do business again.
7 avril 2025
Réponse de Break the Machine Ltd
Thank you, hope you'll use us again!
This hard to find pedal was in stock…
This hard to find pedal was in stock and was shipped to Michigan in an expedited fashion! Hats off to you guys, you are the best!
17 mars 2025
Réponse de Break the Machine Ltd
Thank you very much for these kind words! We are nothing without our lovely customers!
Promptly delivered & good value
1 février 2025
Réponse de Break the Machine Ltd
Thank you for your review!
Réponse de Break the Machine Ltd
Awesome words, thank you for taking the time to write this!
Great communication and very helpful!
Very communicative when ordering some products that weren’t in stock which was very helpful!
8 janvier 2025
Réponse de Break the Machine Ltd
Thank you for this, much appreciated!
Réponse de Break the Machine Ltd
Thank you for these kind words, hope to see you again!
Very versatile pedal
Envío en un tiempo razonable y llegó en buen estado. Si compras desde España debes sumar unos 80 euros de impuestos de aduana y contar con algunos tramites que has de hacer ya que lo retienen en la frontera.
28 novembre 2024
Réponse de Break the Machine Ltd
Gracias por tus amables palabras
Break the machine great pedals and service
Break the machine give great service, really nice guy who always makes sure everything is packed well and keeps you informed of progress. Great selection of gear, highly recommended.
25 novembre 2024
Avis spontané
Réponse de Break the Machine Ltd
Thank you so much for taking the time to review our small business, massive respect!
Great book and service
Ordered one day, here the next - great book and great service, thanks!
5 août 2024
Réponse de Break the Machine Ltd
Thanks for the review, super happy!
Réponse de Break the Machine Ltd
Thank you for the positive review, appreciated!
Very quick service and unusual pedals.
24 juin 2024
Réponse de Break the Machine Ltd
Thank you very much for taking the time to write this, hope to see you shop with us again!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.