Exceptional service from start to finish. Easily one of best retailers I've ever dealt with. Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried. T... Voir plus
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Exceptional service from start to finish. Easily one of best retailers I've ever dealt with. Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried. T... Voir plus
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BTM have so far supplied 3 grail pedals to me (1312, HP-2 and KTR), all made in the USA and really hard to come by in the UK. I have never been overcharged by BTM for a rare pedal, like resellers... Voir plus
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I had my eye on a limited edition pedal for a while and found it on Break the Machine £100 cheaper than everyone else was selling it for. So I bit the bullet and ordered it. The pedal arrived in good... Voir plus
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The price was very fair, shipping was fast, and everything arrived well packed. The pedal showed up in perfect condition and exactly as described. It’s refreshing to deal with a company that’s effi... Voir plus
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Break the Machine is a UK based, family run, independent company selling guitar effects pedals, synths and accessories. Since our D.O.B in 2017, we have always had the same idea: supply the best, most unusual, hard to find and often ridiculously fabulous gear you always knew you needed. We pride ourselves in customer service, respect for our suppliers, always giving a fair price and above all we are humans who answer the phone and reply to emails. We are 100% convinced that by owning a musical instrument and plugging it into one of the guitar fx pedals we sell, or maybe using the synths and accessories we offer, the world beyond your front door will become a better place. Our promise to you: – We will never lie to you. – We will always be fair and reasonable. – We never ask our staff to wear a suit or a tie (or both). – We will always Break the Machine :-) You can find us at www.breakthemachine.co.uk
Holmbridge, HD9 2QW, Holmfirth, Royaume-Uni
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Perpetually excellent across a number of purchases, with good communication and proper shipping. Very recommended indeed!

Réponse de Break the Machine Ltd
Great company. Shipped out my order the day after I ordered it! The folks at Break the Machine were super accommodating and friendly throughout the whole process. Shipment was packaged very well. Would definately shop here again should the need for more gear arise!

Réponse de Break the Machine Ltd
A fantastic range of pedals and accessories and the best knowledge and customer service. What's more, when you go with Break the Machine, you're supporting a proper family business who truly care about their customers. Oh, and they always do their bit for the environment by using recycled and recyclable packaging, top marks all round!

Réponse de Break the Machine Ltd
Fantastic range of pedals and super helpful if you have any questions. Also super quick postage!

Réponse de Break the Machine Ltd
Good Pricing, Quick, Efficient and Personable Service - and Andy really knows his stuff!

Réponse de Break the Machine Ltd
If you want want interestingly cool pedals from small boutique builders from around the world there is no better source than BTM in the EU/UK.

Réponse de Break the Machine Ltd
I have bought many pedals from Break The Machine and have always experienced great customer service and super fast delivery. One of my favourite places to shop!

Réponse de Break the Machine Ltd
Had a few bits from BTM now. Always great service, great communication.
Was lucky enough to snag a KTR pre chip swap.

Réponse de Break the Machine Ltd
I have bought quite a few pedals from Break the Machine and they have always provided a outstanding service. They have even gone above and beyond when they knew I wanted a certain pedal. I can’t recommend them enough

Réponse de Break the Machine Ltd
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