I've ordered a few products online and overall I'm satisfied with the experience. The items arrived well packaged and were mostly as described. Delivery took a little longer than expected, but the qua... Voir plus
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Have been following up for my refund since last five months.Amount was charged to my account as part of the subcription which I was unaware of.The product wasnt delivered and shows in transit since Ap... Voir plus
L'entreprise a répondu
Firstly Ann, it's not $38 order it's $90. Secondly, you and Jessica both are just doing ping pong and not resolving the issue. Your products are absolutely pathetic and you are just doing fraud wit... Voir plus
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Brevelle gave me the confidence I needed while speaking and meeting new people during an important conference. I embraced a friend and we shared some laughs together ...afterwards they spoke how fresh... Voir plus
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2,4
Bas
132 avis
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Competent group and supportive…
Competent group and supportive direction.. It was a simple, well-structured process...
10 juin 2026
Avis spontané
Réponse de Breevelle
Really appreciate you saying that — glad the experience felt smooth and well-supported. Thanks for taking the time to share!
Water in a bottle
Well I ordered this and was so hopeful but what I got was just water with maybe a drop of some flavor. It tasted awful. I didn’t think it was a subscription until I saw another package come through at this point the first order I had was not even used and I had in mind to contact them for a refund but before I realized the 30days was passed so I decided to just let it go but this 2nd package was not expected and as soon as I got it didn’t even open I reached out to support and I got a response saying they couldn’t accept my opened package because of health concerns. Well I said but your company has a 30 day return policy but the agent insisted she couldn’t accept a return. I went back and forth for a while then I knew I had read on their website that there was try it for 30 days so I took a screenshot of that and that’s when they refunded me magically. Don’t waist your money on this water in a bottle and your energy when you want to get your money back. I had already reported the transaction to my bank so I wasn’t worried but wow such a good way to steal peoples hard earned money. No cool!
9 juin 2026
Avis spontané
Réponse de Breevelle
Hi there, this is Ann from Breevelle. Thank you for sharing this — and I'm sorry it took a screenshot of our own policy to get a refund you were entitled to from the start. That's not how it should work, and I understand why the whole experience left a bad impression.
I'm glad the refund did go through in the end, but the back and forth you had to go through to get there wasn't right. If there's anything still unresolved on your account, please email support@breevelle.com and I'll handle it directly.
Ann, Breevelle
Not sure how to rate this
Not sure how to rate this. i ordered 4 flavors: Arctic Frost, Spearment, Honey Strawberry, and Coconut Vanilla. I was relly excited to receive the product. I've only tried the Spearmint so far. I put some in my mouth, and didn't really feel any taste. I kissed my partner and he couldn't tell the taste either. I'll try the other 3 flavors but I don't have high hopes for them.
29 juin 2026
Avis spontané
Réponse de Breevelle
Thanks for the honest review! Sorry the Spearmint didn't land the way you hoped — taste experience can vary a lot between flavors, so fingers crossed one of the other three surprises you. If none of them work out, just reach out to support@breevelle.com and we'll make it right under our 30-day guarantee. Hope the next ones deliver!
Ann, Breevelle
an average experience all around
an average experience all around. my inquiries were addressed by the team in a professional manner...
30 mai 2026
Avis spontané
Réponse de Breevelle
Thank you for sharing this! Glad the team was able to help professionally, and we'll keep working on making the overall experience better than just average. Appreciate the honest feedback!
Ann, Breevelle
Only ordered once but they kept on…
Only ordered once but they kept on sending me 4 times the same order which I was charged 4x without my permission. Horrible.
9 juillet 2026
Avis spontané
Réponse de Breevelle
Hi there, this is Ann from Breevelle. Four charges without your permission is completely unacceptable, and I'm sorry this happened. Please email support@breevelle.com or reply here with your order number and I'll cancel the subscription and refund every unauthorized charge immediately.
Ann, Breevelle
Predatory company
Predatory company that doesn’t have any way to cancel a subscription via their website, and email requests to their support email results in a diabolical back and forth with offers of discounts if you continue - they’ve charged me for the next month in the week I’ve repeatedly asked for them to stop my subscription. Very disappointing and frustrating customer service.
3 juillet 2026
Avis spontané
Réponse de Breevelle
Hi there, this is Ann from Breevelle. Everything you described — no way to cancel yourself, being offered discounts after already saying no, and then getting charged anyway — is exactly what shouldn't have happened, and I'm sorry it did.
Please email support@breevelle.com or reply here with your order number, and I'll cancel the subscription permanently and refund the charge that went through while you were asking us to stop, no more back and forth.
Ann
Réponse de Breevelle
Love hearing this — fresh breath that actually works is exactly what we're going for! Thanks for giving it a try and taking the time to share. 😊
Jessica, Breevelle
Horrible company, crappy product, total scam!!
This company is Horrible to deal with. I ordered one time order and they sent a second and third order without my consent or permission. I emailed Jessica at customer support on June 14 and told her to cancel my order and any future orders. She assured me there would be no future charges but today they charged me another $71! I emailed Jessica again and she said she could not help me as the order I never wanted was shipped. Absolutely outrageous!! Do NOT order this crappy flavored water that does nothing for your breath. I am disputing the charges with my bank. Terrible customer service. This company should be shut down. Cheaters and scammers.
Brooke
29 juin 2026
Avis spontané
Réponse de Breevelle
Hi Brooke, this is {Agent} from Breevelle. You were given a direct assurance there'd be no further charges, and then there was one — that's on us, and the response you got after wasn't right either. I'm fixing this properly now.
Please reply here or email support@breevelle.com with your order number, and I will refund the $71 in full immediately, along with cancelling everything permanently, no conditions and no "it already shipped."
I'm sorry this took a public review to get a real answer.
It’s nice but seems a bit ineffective…
It’s nice but seems a bit ineffective and ultimately you need to spray it a lot before you can experience the benefits.
12 juin 2026
Avis spontané
Réponse de Breevelle
Thanks for the honest feedback! Appreciate you flagging that — we're always looking at ways to improve effectiveness, so this is genuinely useful for us. Hope it still ends up being worth keeping around for you.
Jessica, Breevelle
Honestly wouldn’t recommend.
Honestly wouldn’t recommend.
The product just tastes like plain water. There’s nothing special about it and it’s definitely not worth the price.
The worst part is the customer service. I emailed them to cancel my subscription because I wasn’t happy with the product, but they never even replied. Instead, they just charged me another CHF 40 for the subscription anyway.
That’s honestly a joke. Charging customers without responding to cancellation requests is completely unacceptable. I definitely won’t be ordering again.
28 juin 2026
Avis spontané
Réponse de Breevelle
Hi there, this is Jessica from Breevelle. You're completely right, and I'm sorry — a cancellation email that goes unanswered and then gets charged anyway is exactly what shouldn't happen.
Please email support@breevelle.com or reply here with your order number, and I'll cancel the subscription and refund the CHF 40 in full immediately, no further delay.
It's just an overpriced aromatized…
It's just an overpriced aromatized water, nothing more.
It's hard to cancel the subscription. I don't recommend this product. I feel misleaded.
2 avril 2026
Avis spontané
Réponse de Breevelle
Hi there, this is Jessica from Breevelle. Sorry to hear it didn't work out, and especially sorry cancelling felt difficult — that shouldn't be the case.
If you reply here or email support@breevelle.com with your order number, I'll cancel the subscription myself directly and process a refund, no hoops, no waiting.
Honestly wouldn’t recommend
Honestly wouldn’t recommend. The product literally just tastes like water, nothing special at all and definitely not worth the money.
I emailed to cancel my subscription because I wasn’t happy with it and got no reply, then they still charged me another £38 anyway for more bottles of water I didn’t even want.
Absolutely fuming. Feels really unfair and the customer service has been awful.
26 juin 2026
Avis spontané
Réponse de Breevelle
Hi there, this is Jessica from Breevelle. You're right to be frustrated — a cancellation request that went unanswered and then got charged anyway is exactly what shouldn't happen, and I'm sorry it did.
Please email support@breevelle.com or reply here with your order number, and I'll cancel the subscription and refund the £38 in full immediately, no further back and forth.
The differentl flavours/scents are fine :-)
The order of 6 flavours was delivered after some time (= del. time from China), but the differentl flavours/scents are fine :-)
Probably will order again.
5 juin 2026
Avis spontané
Réponse de Breevelle
Thanks for sharing this! Glad the flavors worked out well for you despite the wait — shipping from China can take longer than we'd like, so we appreciate your patience there. Hope you enjoy working through all 6!
Jessica, Breevelle
THEY KEEP CHARGING ME!!
THEY KEEP CHARGING ME!!! I DID NOT SUBSCRIBE! I ONLY ORDERED ONCE! AND THEY KEEP CHARGING ME!!!!! THIS IS FRAUD!!!! I EMAILED YOUR SUPPORT TO STOP BILLING MY CARD!!!! YOU ARE STEALING FROM ME!!! THIEF!
19 juin 2026
Avis spontané
Réponse de Breevelle
Hi, this is Jessicca } from Breevelle. I want to fix this immediately, not have you wait any longer — please email support@breevelle.com with your order number or the email/phone used at checkout, and I will cancel the subscription and refund every charge today, no further questions.
I ordered 8 bottles
I ordered 8 bottles. They got here fast. They actually taste ok. I have actually had people tell me that I have pleasant breath. I have had delivery updates, emails asking if everything is working well with the product.
I’m very happy with the experience I got. Ordered on 6-6, shipped on 6-9 received on 6-13.
6 juin 2026
Avis spontané
Réponse de Breevelle
Thank you so much for your kind review!!
We're delighted to hear that your order arrived quickly and that you're enjoying the flavors. It's especially rewarding to know that you've noticed positive results and that others have commented on your pleasant breath.
We also appreciate your feedback about our shipping updates and follow-up emails. Providing a smooth customer experience from order to delivery is very important to us.
Thank you for choosing Breevelle and for taking the time to share your experience. We truly appreciate your support and hope you continue to enjoy your sprays!
— The Breevelle Team
Flavoured water
Just flavoured, crappy tasting water. Doesn’t work. Makes you subscribe to monthly purchases without consent. I was quite shocked to find out I had another order coming. There was no subscription option when I bought 4 bottles. Waste of my fkn money. I bought into the BS. When sent from China, you know it’s bogus. Don’t waste your time and money. Gum will do a better job.
2 juin 2026
Avis spontané
Réponse de Breevelle
Hi,
We're sorry for your experience, especially regarding the unexpected subscription charge — that should have been made clearer upfront.
Please contact us at support@breevelle.com and we'll cancel any upcoming orders and issue a full refund right away.
Breevelle Customer Support
The product is nice
The product is nice, but doesn't last long, also, didn't like the cucumber flavor, and didn't receive a notice before the subscription renewed and couldn't change the flavor
1 avril 2026
Avis spontané
Réponse de Breevelle
Thank you for your honest feedback — we genuinely appreciate it! We're sorry to hear the cucumber flavor wasn't for you and that you didn't receive a renewal notice or get the chance to swap flavors beforehand. That's something we want to make right. Please reach out to us at support@breevelle.com and we'll help you switch to a flavor you'll love and ensure you're notified before any future renewals. Your experience matters to us! 😊
The site promises a "30-day risk free guarantee" then refuses to honor it.
The site promises a "30-day risk free guarantee" and states that if you are not satisfied, you can receive a full refund, no questions asked. I received the product (which came from china) and it was basically lightly scented water. It was not effective at anything. I reached out to customer service, and stated that I would like to return for a refund under their guarantee given that I am not at all satisfied, they reply asking for a photo of the product (which is weird), but I send one, and then they reply and state that they will not accept a return/issue a refund. With no reason why, no clarification, just that they won't. Unbelievable. I have replied stating that I will contact my bank for a charge back, if they cannot meet their own guarantee. I am waiting on a response now. There is zero reason for them to turn down the refund if they follow their own policy, and yet they are trying to without giving any reason as to why. I also just realized while getting screenshots of the guarantee, that it isn't possible to actually leave a review on their site- so the reviews the show are likely fake.
1 juin 2026
Avis spontané
Réponse de Breevelle
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We understand your frustration regarding the refund request and the concerns you raised about our guarantee policy. We'd like the opportunity to review your case thoroughly and clarify any misunderstanding that may have occurred during the support process.
Please contact our support team directly at support@breevelle.com with your order number so we can investigate the matter further and work toward an appropriate resolution.
We value all customer feedback and take concerns regarding our products, policies, and customer experience seriously.
Thank you for bringing this to our attention.
Caution!
Caution! Product doesn't work. Company does not accept returns or give refunds. Total scam.
1 juin 2026
Avis spontané
Réponse de Breevelle
We're sorry to hear that you were disappointed with your experience.
At Breevelle, we take customer feedback seriously and strive to provide both quality products and responsive customer support. While individual results may vary from person to person, we understand that not every product will be the right fit for everyone.
We encourage customers with concerns about their orders to contact our support team directly at support@breevelle.com so we can review their specific case and work toward an appropriate resolution. We are committed to assisting our customers and addressing any issues that may arise.
Thank you for sharing your feedback.
Bought two boxes and one bottle came in…
Bought two boxes and one bottle came in a box that was wrapped in plastic. The other bottle came in a cardboard box that the plastic was missing and when I opened it up the bottle was missing one third of the product.
30 mai 2026
Avis spontané
Réponse de Breevelle
Hi, we are so sorry to hear this — receiving an incomplete and inconsistently packaged order is absolutely not the standard we hold ourselves to and we sincerely apologize. A bottle missing a third of its product is unacceptable and we want to make this right for you immediately. Please reach out to us at support@breevelle.com with a photo of the product and your order details and we will send out a replacement right away. Thank you for bringing this to our attention and we are truly sorry for the inconvenience.
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