I've ordered a few products online and overall I'm satisfied with the experience. The items arrived well packaged and were mostly as described. Delivery took a little longer than expected, but the qua... Voir plus
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Have been following up for my refund since last five months.Amount was charged to my account as part of the subcription which I was unaware of.The product wasnt delivered and shows in transit since Ap... Voir plus
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Firstly Ann, it's not $38 order it's $90. Secondly, you and Jessica both are just doing ping pong and not resolving the issue. Your products are absolutely pathetic and you are just doing fraud wit... Voir plus
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Brevelle gave me the confidence I needed while speaking and meeting new people during an important conference. I embraced a friend and we shared some laughs together ...afterwards they spoke how fresh... Voir plus
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2,4
Bas
132 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Unresponsive
Unresponsive. I have sent 2 emails and their phone number is not in service. I contacted them the SAME DAY that I received their product to inquire about returning it as it was not as advertised and have yet to be assisted even though their website claims "easy returns". Infuriating.
***UPDATE*** They responded to tell me that because it is a hygiene based product, it CANNOT be returned...I sent them a screenshot of their site encouraging customers to TRY the product and if it didn't work, they had 30 days for an EASY return. Jessica talked in circles about how she wanted to help but returns were not hygenic. I contacted AFFIRM, made a claim and was refunded. NEVER AGAIN WITH THEM.
28 mai 2026
Avis spontané
Réponse de Breevelle
Hi, we are truly sorry for this experience — this is absolutely not the level of service we pride ourselves on and we completely understand your frustration. There is no excuse for leaving your emails unanswered, and we sincerely apologize. We also want to address the phone number issue as a matter of urgency. Please reach out to us directly at support@breevelle.com and we will make your return our top priority. We stand behind our easy returns promise and we will make sure this is resolved for you as quickly as possible. Thank you for your patience and we are so sorry again.
Breeville is SHADY
I made a one time purchase, they auto subscribed me without consent and their phone number is disconnected, so I cannot stop the shipment. The original purchase took 20 days of the 30 day guarantee to arrive. The FB page shows an address in Rancho Cucamonga that doesn't exist, their phone is an Illinois area code, their web page shows Wyoming. I didn't like the product, but I wasn't going to make time to send it back. I sent emails, if I don't hear back, I'll chargeback and file complaints with the Attorney General in every state associated, including my own and contact the postmaster about mail fraud for shipping more products without consent.
28 mai 2026
Avis spontané
Réponse de Breevelle
Hi, we are deeply sorry for this experience and we take your concerns very seriously. We understand your frustration and want to assure you that we are a legitimate business committed to transparency and customer satisfaction. We sincerely apologize if our subscription terms were not made sufficiently clear at checkout — this is never our intention. Regarding the delayed delivery and our contact information, we would like the opportunity to address each of these concerns directly with you. Please email us at support@breevelle.com and we will prioritize your case immediately, process a full cancellation of any subscription, and ensure no further shipments are sent. We want to resolve this for you before it escalates further and we are confident we can make this right.
I received my order in a timely manner
I received my order in a timely manner, and I like the taste of the product. I haven’t experienced any longtime breath freshness. Being transparent, I don’t use it daily.
27 mai 2026
Avis spontané
Réponse de Breevelle
Hi, thank you so much for your honest feedback — we really appreciate it! We're glad to hear your order arrived on time and that you're enjoying the taste. Regarding long-term freshness, consistency is key with our product and it does work best when used daily as part of your routine. We'd love for you to give it a try every day for a couple of weeks and see the difference it makes! If you have any questions or need any tips on getting the most out of it, don't hesitate to reach out. Thanks again for sharing!
They activate a subscription without…
They activate a subscription without clearly informing you, and then make it nearly impossible to cancel. Very frustrating experience. I would not recommend Breevelle unless they improve their transparency and cancellation process.
27 mai 2026
Avis spontané
Réponse de Breevelle
Hi, thank you for taking the time to share your feedback. We're truly sorry to hear about your experience — this is not the standard we hold ourselves to. Transparency around our subscription model is something we take very seriously, and we're sorry if this wasn't communicated clearly enough at checkout. We're also sorry the cancellation process felt difficult — we're actively working to make this smoother. We'd love the chance to make this right for you. Please reach out to our support team directly and we'll prioritize resolving this for you. Thank you for helping us improve.
my order was not handled properly
my order was not handled properly, i just received my order and one bottle is broken. The box is wet because of the broken bottle.
27 mai 2026
Avis spontané
Réponse de Breevelle
Hi, we're so sorry to hear your order arrived in this condition — a broken bottle and a wet box is absolutely not the experience we want for our customers. This should never have happened and we sincerely apologize. Please reach out to our support team with a photo of the damage and your order number, and we'll get a replacement sent out to you right away. Thank you for letting us know and we're sorry again for the inconvenience.
I was sceptical this would work but it does
I was sceptical this would work but it does actually make your tongue smell better! You need a good 4/5 sprays though and the moment you have a drink or eat you will need to use it again to get the smell back. I subscribed which is made clear on the website but I totally forgot about the subscription and didn’t need another three bottles sent to me as I hadn’t gone through them yet. It was easy to ask for the subscription to be cancelled
27 mai 2026
Avis spontané
Réponse de Breevelle
Thank you so much for this honest and detailed review — we really appreciate it! 😊
We love a good sceptic-turned-believer story! And thank you for the helpful tips on usage — that kind of real feedback is genuinely valuable for other customers too.
We are also glad the subscription cancellation was straightforward for you. That is exactly the experience we want everyone to have.
Thank you for giving Breevelle a fair shot!
Breevelle Deceptive Subscription
Breevelle has deceptive business practices. It is completely unacceptable to fool people into purchasing subscriptions to their products, then having false instructions on how to cancel the subscription. They don't even have a working phone number. The one listed is out of service. I have emailed them and am hoping they actually cancel my subscription. If not I will just tell the bank to cancel all charges from them and they will start an investigation. In the meantime I deleted my payment information off of their site. Terrible
Order #2024775S
Steven Weiss
25 mai 2026
Avis spontané
Réponse de Breevelle
Hi Steven, we are deeply sorry for everything you have experienced and we completely understand your frustration.
You are right that our cancellation instructions have not been working as they should, and we are fixing this urgently. A non-working phone number and unclear cancellation process are unacceptable and we take full responsibility.
We have noted your order number and name. Please know your subscription will be cancelled and we will ensure no further charges are made to your account. If you have already emailed us, your case will be prioritized.
We are truly sorry it came to this Steven and we are committed to making it right.
It’s a cute presentation
It’s a cute presentation. The various flavors are fun. It works!
25 mai 2026
Avis spontané
Réponse de Breevelle
Thank you so much! 😊 Cute, fun and effective — that is exactly what we were going for! We are so glad you are enjoying the flavors. Thank you for being a Breevelle customer!
Didnt work for me as at all
Didnt work for me as at all. Asked for a refund and as said on the website to try it risk-free, they refused saying they cant do it because its not damaged or shipping fault.
1 mai 2026
Avis spontané
Réponse de Breevelle
We are truly sorry — if our website advertises a risk-free trial, your refund request should have been honored without question. That response from our team was incorrect and we sincerely apologize.
Please email us at support@breevelle.com and we will make sure your refund is processed immediately.
I placed my order 2 weeks ago and still…
I placed my order 2 weeks ago and still haven’t received anything. What’s even worse is that nobody replies on Instagram, Facebook, or email.
Now I’m hearing that customers are being subscribed without being informed. I really hope this is not true, because that would be completely unacceptable and would look like spam.
Many people are also saying they never received their deliveries correctly. Please clarify this situation and respond to your customers.
23 mai 2026
Avis spontané
Réponse de Breevelle
We are truly sorry — two weeks without your order and no response across email, Instagram, and Facebook is completely unacceptable and we fully understand your frustration.
Regarding the subscription concerns you have heard about — we take this very seriously and are actively working to ensure our checkout process is fully transparent and that no customer is enrolled without clear consent.
Please email us at support@breevelle.com with your order details and we will prioritize your case, locate your shipment, and make sure you are taken care of immediately.
Thank you for giving us the opportunity to make this right.
Réponse de Breevelle
Thank you so much! 😊 We are glad you are enjoying the flavor — that means a lot to us. Thank you for being a Breevelle customer!
I honestly would not give them any…
I honestly would not give them any stars if I had a choice!
The product does not work at all. They sign you up on a subscription without your knowledge. There is nowhere to cancel!!! How has this company not been shutdown yet.
20 mai 2026
Avis spontané
Réponse de Breevelle
We are truly sorry — an unauthorized subscription with no clear way to cancel is completely unacceptable and we fully understand your frustration.
Please email us at support@breevelle.com and we will cancel your subscription and make this right immediately. No runaround.
Réponse de Breevelle
Thank you so much for the kind words and recommendation — this truly made our day! 😊
We are so glad you loved the experience and we hope to keep delivering for you. Welcome to the Breevelle family!
Recurring subscription without my consent! No answer from the company and their phone number doesn’t work!
It’s completely unacceptable! You signed me up for a renewal subscription of your products without my consent! Tried to call your number and doesn’t work! Sent an email and still no answer! I am complaining to my bank to cancel the payments!
Please STOP my subscription now!
My last order is: 2024559S name Rita Rodrigues.
19 avril 2026
Avis spontané
Réponse de Breevelle
Hi Rita, we are deeply sorry — an unauthorized subscription charge, a non-working phone number, and no response to your email is completely unacceptable and we fully understand your frustration.
We have noted your order reference and name. Please email us at support@breevelle.com marked URGENT and we will cancel your subscription and resolve this immediately.
We are truly sorry it came to this.
Absolutely the best breath spray ever
Absolutely the best breath spray ever. So refreshing 😌
17 mai 2026
Avis spontané
Réponse de Breevelle
Thank you so much — "the best breath spray ever" is the highest compliment and it truly made our day! 😊
So glad you're enjoying it. We hope to keep delivering that refreshing feeling for you!
Not A Good Experience All Around
I have no idea how this is rated so highly. I only ordered the set of six for the free gift of a sampler set. It took AGES to even get my order, and not only was the free gift was missing, but one of the bottles had leaked somehow and the box was soaked. I contacted customer service with the complaint and pictures, and was told that they could replace the damaged one. It's been almost a month now since last contact from them, and nothing has been resolved. As for the breath spray itself, I honestly find it to be an absolute ripoff. I can get more flavor and longer lasting freshness from the ones they sell in the checkout line of the grocery store. The only flavor that's tolerable is the mint, and it's super weak. This was a huge waste of money for me, and I would not do it again. The only good thing I can say is, at least cancelling the subscription was taken care of quickly.
23 avril 2026
Avis spontané
Réponse de Breevelle
Thank you for your honesty — feedback like this helps us improve and we are sorry we let you down.
Hi, we are so sorry — a delayed order, missing gift, leaked bottle, and an unresolved replacement promise after a month is completely unacceptable.
Please email us at support@breevelle.com and we will sort everything out for you immediately.
SIGNED ME UP FOR A RENEWAL WITHOUT MY…
SIGNED ME UP FOR A RENEWAL WITHOUT MY CONSENT! NO WORKING PHONE NUMBER TO CALL OR CANCEL. THEIR DIRECTIONS FOR CANCELLING ARE NOT ACCURATE. THERE IS NO MANAGE SUBSCRIPTIONS BUTTON ANYWHERE ON MY ORDER OR THE PROFILE. THIS COMPANY IS SCAMMING PEOPLE ILLEGALLY! I WILL BE REPORTING THEM AND THEIR PRODUCT IS BULLSHIT TOO! DOES NOT WORK!
12 mai 2026
Avis spontané
Réponse de Breevelle
Hi, we are so sorry — an unauthorized charge, a broken cancellation process, and a non-working phone number are all unacceptable and we are fixing these urgently.
Please email us at support@breevelle.com and we will cancel your subscription and issue a full refund immediately. No runaround.
Lost package and delivery takes forever
Like what others have already said, the delivery took a month. Once the tracking showed delivered, the package was nowhere to be seen. I contacted customer service for a replacement but they said they were not able to. Every other company who has lost my package in the past has offered me a replacement or refund. I would not recommend buying from this company. I rarely write any reviews either, so I think that speaks for itself.
24 avril 2026
Avis spontané
Réponse de Breevelle
Hi, we are truly sorry for your experience and we completely understand your frustration.
A month-long wait followed by a lost package and then being told we could not help is absolutely unacceptable — and you are right, every customer in this situation deserves a replacement or refund. We are sorry our team failed to offer you that and we want to make it right immediately.
Please email us at support@breevelle.com with your order details and we will personally ensure you receive either a replacement or a full refund — whichever you prefer — without any further delay.
We appreciate that you took the time to leave a review despite rarely doing so. That tells us how much this experience affected you, and we are truly sorry. We hope to have the chance to restore your trust.
Just sugary water!
Waited ages to receive it, then got 2xsubscriptions at the same time.
The advert heralded the Strawberry & Honey scent as being totally amazing.
This was just a bottle of sugary water with no flavour nor and freshner of breath whatsoever.
Normally use Ceelike and will stay with that!
This is just a total rip off.
29 avril 2026
Avis spontané
Réponse de Breevelle
Hi, we are truly sorry for your experience and we completely understand your frustration.
A long wait, two unexpected subscription charges, and a product that didn't deliver on its promise — that is a lot to deal with and none of it is acceptable. We especially hear you on the product itself. The Strawberry & Honey should absolutely deliver on the fresh, flavorful experience we advertise and we are sorry it fell so short for you.
We would like to make this right. Please email us at support@breevelle.com with your order details and we will cancel both subscriptions immediately and process a full refund for the unauthorized charges.
We are sorry we lost your trust and thank you for taking the time to share your experience.
I wish I could leave a negative star…
I wish I could leave a negative star review. I ordered this and did not subscribe to a subscription. It ended up defaulting back to a subscription without me knowing and my credit card was charged another $50. The worst product I have ever spent money on and it ended up costing me $100 to throw everything in the garbage. They will not give refunds even if the products are unopened.
WHAT A SCAM!!
8 mai 2026
Avis spontané
Réponse de Breevelle
Hi, we are truly sorry — this is not the experience anyone should ever have and we completely understand your frustration and anger.
Being charged for a subscription you did not intentionally sign up for, and then being denied a refund on unopened products, goes against everything we stand for. This should not have happened and we take full responsibility.
We want to make this right immediately. Please email us at support@breevelle.com with your order details.
We are deeply sorry for letting you down and we are committed to resolving this for you without any further delay.
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