The Britannia Coin Company Avis 

190
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a coin set from Britannia Coin company and I can thoroughly recommend them. I made a mistake with my order and rang immediately. I spoke to Jo who was very friendly and helpful and sorted it... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Able to source coins which otherwise would be problematical, once payment made, as there was a slight problem getting payment on this occasion made, item dispatched straightaway and was very well pack... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience buying from this company. Prices are decent. In fact, to tell the truth as a foreign to UK internet buyer, I couldn't find coins for sale with lower price tag than here. The customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found a Pink Floyd coin that sold out immediately at a very reasonable price. An excellent find. Quickly delivered. Will definitely be buying from Britannia coin co. again. Thoroughly recommend.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de pièces de monnaie de collection
  2. Antiquaire
  3. Art & antiquités
  4. Marchand d'or
  5. Vendeur d'articles en métal

Écrit par l'entreprise

Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(190)

158 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order and arrived quickly

Easy to order and arrived quickly. The coin was good quality for the value.

12 septembre 2025
Avis spontané
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Réponse de The Britannia Coin Company

We're really grateful for your 5* review Gray - straightforward ordering, good value and quick delivery is what we aim for. Best wishes, Kim @ BCC.

Noté 5 sur 5 étoiles

Another great purchase to add to our…

Another great purchase to add to our collection. Quick delivery. Would recommend.

11 septembre 2025
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Réponse de The Britannia Coin Company

Thank you for the recommendation Mrs Grimes - its a pleasure to help you build your collection. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Great coins from BCC

I have purchased coins from Britannia Coin Company on several occasions and their service has been first rate with quick delivery. The coins are in superb condition and I'll continue to buy from them

17 septembre 2025
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Réponse de The Britannia Coin Company

Thanks for leaving such a kind review - I'll be sure to pass on your 5* feedback to the team here. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Absolutely one of the best experience…Britannia Coin Company champion of coins

Absolutely one of the best experience I've had, this is my first time using them and such a pleasant experience. I sent my coins off to them and the very next day they came back to me, such quick, efficient and excellent service. I would definitely recommend them to my friends and family and even strangers if they asked. Chantelle @BCC thank you for you excellent service.

19 août 2025
Avis spontané
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Réponse de The Britannia Coin Company

Pips, thank you for your kind review. We've worked hard to make sure our coin buying service is fast and straightforward, and its great to see this working for our customers. I'll pass on your feedback to Chantelle and the team. Best wishes, Kim @ BCC

Noté 4 sur 5 étoiles

A great company

Kimberly will treat you fair & well, very diligent & helpful, sister company have resolved their error, & supplied assurance it will not reocur.

After chatting with Kimberly, have once again revised my feedback, as sister company are more at fault. Update on last purchase it supplied me a flyer of it's association with RWB auctions, This was a bad advertisement resulting in change to review. A great company, to deal with never any problems, will continue to use & have noticed coins for sale alot cheaper than eBay.

2 septembre 2025
Avis spontané
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Réponse de The Britannia Coin Company

Update 29 Sep 2025 - Hello Neal, I'm going to leave our original reply below, but I do want to check in about your update. We don't generally put flyers into our parcels for our sister company, RWB Auctions, and we're not quite sure what you have received that's caused you to change your score. If you have time to send a photo of the bad flyer or describe it to our customer service team via coins@britanniacoincompany.com we would be very grateful - it will help us look into the matter. Best wishes, Kim @ BCC

It's great to help you build your collection, Neal. If there's anything particular that you're looking for that you don't see on our website, please do reach out - we may be able to assist. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Great customer service fabulous choice…

Great customer service fabulous choice and pricing super fast delivery

1 septembre 2025
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Réponse de The Britannia Coin Company

John, we're really grateful for your fantastic five-star review and hope you'll choose to shop with us again. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Order three times for kilo of 1920,s…

Order three times for kilo of 1920,s coins, fast delivery and coins as described
Thanks

16 août 2025
Avis spontané
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Réponse de The Britannia Coin Company

It's great to hear you're enjoying our pre-1920 kilo products, Simon - thanks for the review! Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Fast and efficient service

Fast and efficient service. Everything I would expect from this respected company. Thank you.

22 août 2025
Avis spontané
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Réponse de The Britannia Coin Company

That's wonderful feedback, thank you, we're glad you've had a good experience shopping with us. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Purchased a set of proof coins in…

Purchased a set of proof coins in executive box. Arrived on time as promised. As described. Well packaged on tracked. Had a query and customer service was excellent 👍

22 août 2025
Avis spontané
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Réponse de The Britannia Coin Company

We are really grateful for your five star review Steven and will be sure to pass your positive feedback on to our postage and customer service teams. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Great service

I have used Britannia Coin Company before and, as previously, my item was dispatched very promptly and is of high quality. They stock limited edition coins that are hard to find or have sold out elsewhere and in my opinion their prices for these are fair and reasonable. I am happy to use this company

8 août 2025
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Réponse de The Britannia Coin Company

Thanks for your review Ross, we really appreciate it. If there's a hard-to-find release that you're struggling to find, please do get in touch: we're happy to source items for you. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

It was easy to order

It was easy to order, it arrived quite quickly and was in perfect condition. It was bought as a gift and the recipient loved it.

1 août 2025
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Réponse de The Britannia Coin Company

It's great to hear that your gift went down well, Sandra! Thank you for the review. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Good company to deal with.

I have purchased from The Britannia Coin Company on several occasions and have always found that they have a good range of coins on offer at competitive prices. The coins arrive in excellent condition and arrive within the stated timescale. A good company to deal with.

1 août 2025
Avis spontané
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Réponse de The Britannia Coin Company

Trevor, its great to hear that you're enjoying our range, our prices and our fast postage. Were looking forward to your next order! Best wishes, Kim @ BCC

Noté 1 sur 5 étoiles

Terrible service

By far the worst gold coin company I have seen.
Expect your orders to be late, terrible customer service with staff that lacks any intelligence or standards.
They also stop replying once you ask for a complaint procedure.

My reply:
It’s false that you have worked with me to resolve the complaint. Your promised an update on the complaint which never happened. You also failed to supply me with the call recordings that proves your staff lying on the phone.
My last email to max was over a month ago (16/05/2025) yet it remains unanswered. This shows your dishonesty in claiming that you have worked with me to resolve the complaint.

19 avril 2025
Avis spontané
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Réponse de The Britannia Coin Company

Hi Mo, Thank you for taking the time to leave a review. It's disappointing that we have not been able to find a satisfactory resolution to your delivery issues. We've worked with the Royal Mail regarding your complaints about their service, and we have supplied all your customer data, as requested. If there is anything further we can assist with, please do not hesitate to reach out. Kind regards, Kim @ BCC

Noté 5 sur 5 étoiles

Excellent service

Excellent service, orderd late on a Friday afternoon, spoke to customer service very friendly and helpful, price of the coin was very reasonable as well
My coin was with me on the wensday morning very well packaged
Definitely would deal with this company again
Thank you for a quick and easy transaction

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service !

I ordered for delivery to France and the service is perfect from start to finish. The order confirmation, payment and tracking of the shipment is done very well. A big thank you in particular to Chantelle who is very responsive with very professional communication. I highly recommend this company that I discovered on the internet and YouTube. In the future, I will order again here with this trusted site.

8 janvier 2025
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Réponse de The Britannia Coin Company

Thank you for your review, Samuel; we aim to make international delivery quick and straightforward. I'll make sure your feedback is passed on to Chantelle and our shipping team. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Excellent service

Excellent service. 24 hour delivery. Easy buying process. ALL thanks to Chantelle. Hopefully she will remember my name this time. Can not fault this company. We be buying again of them.

27 novembre 2024
Avis spontané
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Réponse de The Britannia Coin Company

Thank you for your review Judith, we're glad to hear you found our buying process easy and our delivery fast. Best wishes, Kim @ BCC

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