The Britannia Coin Company Avis 

190
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a coin set from Britannia Coin company and I can thoroughly recommend them. I made a mistake with my order and rang immediately. I spoke to Jo who was very friendly and helpful and sorted it... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Able to source coins which otherwise would be problematical, once payment made, as there was a slight problem getting payment on this occasion made, item dispatched straightaway and was very well pack... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience buying from this company. Prices are decent. In fact, to tell the truth as a foreign to UK internet buyer, I couldn't find coins for sale with lower price tag than here. The customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found a Pink Floyd coin that sold out immediately at a very reasonable price. An excellent find. Quickly delivered. Will definitely be buying from Britannia coin co. again. Thoroughly recommend.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de pièces de monnaie de collection
  2. Antiquaire
  3. Art & antiquités
  4. Marchand d'or
  5. Vendeur d'articles en métal

Écrit par l'entreprise

Specialist coin dealers based in Wiltshire. We sell collectable coins online to UK-based and international customers, but we also have a showroom in our hometown of Royal Wootton Bassett. If you are looking to sell your coin collection for a fair price, we offer a tried and tested postal service as well as a secure valuation centre where you can speak with our coin experts in person. Look out for our TikTok and Youtube channels in your feed with videos on new Royal Mint releases, historic currency and rare coins.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

190 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(190)

158 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great service but pricey.

Found this company via the YouTube channel and Christopher Collects who is employed by the company. I am happy with the coins delivered but I found the prices a tad steep. Even the highest mintage £2 coins have a substantial mark up. Had I conducted a more thorough research on comparable sites, I may have hesitated to pay such prices. I am hoping that in a few years time there may be some profit should I care to sell

21 novembre 2024
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Réponse de The Britannia Coin Company

Hi Marcia, thank you for your feedback; we're glad to hear you found us through Christopher! We offer free UK shipping on all our coins, meaning we need to add a small markup to cover postage costs. We work hard to keep our prices low and our customer service fantastic, and we hope you'll choose to shop with us again. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, quick, efficient and delivered as promised. Goods were as advertised and when I had a query Chantelle at customer services was brilliant! Really helpful and prompt with her correspondence. 5* service and product would definitely recommend. Thanks BCC

9 octobre 2024
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Réponse de The Britannia Coin Company

We really appreciate your 5* review, Adam, and we'll pass on your feedback to Chantelle - 'great customer service' is her middle name. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

Wanted to sell some old silver coins…

Wanted to sell some old silver coins that had been in my house for a number of years. Found the BCC valuation process very simple and after sending coins by Special Delivery the agreed amount arrived in my bank account the following day. Very impressive.

20 septembre 2024
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Réponse de The Britannia Coin Company

Thanks for the review, Christopher! We're glad to hear you found the process of selling your old silver coins simple and speedy. Best wishes, Kim @ BCC

Noté 5 sur 5 étoiles

good communications and no nast…

good communications and no nast surprise fees as with some auction sites, fast all round and even a coffee but no biscuits! ,, will deal with again ,,recommended

23 août 2024
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Réponse de The Britannia Coin Company

Let us know when you're popping back, Richard; we'll make sure we've got the biscuits in! We work hard to keep our fees transparent and we're really pleased you rate our services five stars. Thanks for the review, Kim @ BCC

Noté 5 sur 5 étoiles

An Excellent and Speedy Service.....

Used BCC the other day as I wanted to sell some old coins. Obtained a rough valuation online, sent my coins to them, we agreed a final valuation and the funds were in my account within a few hours. An excellent and speedy service. Will definitely use again, a lot less hassle than selling privately or through an auction.

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Nice company to deal with

I have now used BCC twice to sell some coins. On both occasions their response was quick and their valuation more than fair. Payment was prompt. I can certainly recommend them and will use them in the future.

26 juin 2024
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Réponse de The Britannia Coin Company

Thank you for your review, Gerard! We've worked hard to make sure our valuation and payment processes are quick and straightforward, and it's always great to hear that it's paid off. Hope to hear from you again soon, Kim @ BCC

Noté 5 sur 5 étoiles

Fast, efficient, acceptable valuation

BCC website was easy to use and I obtained a rough valuation of my coins (ranging from gold sovereigns to 19th century very worn silver) from it. I sent my coins to BCC by Royal Mail Special Delivery on Thursday and received an acceptable valuation by email the next day, which I accepted over the weekend. I was paid by BACS on the following Monday. So fast and efficient, I thoroughly recommend BCC!

27 novembre 2023
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Réponse de The Britannia Coin Company

Hi Peter, Thank you very much for your review. We have put a lot of work into making sure our coin-buying service is straightforward and efficient, but it's always good to hear positive feedback! Best wishes, Kim @ BCC.

Noté 3 sur 5 étoiles

Unimpressed so far ...

I haven't ordered online from Britannia, but I did make the effort of visiting their location in Wootton Bassett about eighteen months back. I was underwhelmed to say the least.

I'd imagined a proper coin dealer, but there's a tiny section of coins, and the rest of the store is basically antiques and junk.

I stayed in there for about ten or fifteen minutes, and despite it being obvious I was interested in looking at the coins, the guy at the counter showed no interest and continued chatting up some woman instead.

I was also unimpressed with the scammy way they ran their prize draw for the 1kg gold James Bond coin a year or two back. While it may have all been above board, they didn't do a great job at giving confidence in the draw's integrity.

So, no comment on whether they're trustworthy, or whatever, as I haven't actually purchased anything from them, but I would be reluctant to make it the first place I'd go for coins.

They seem to do an amazing job at getting their website top of the search engines, and if you can get past the the boring gumph they pad their YouTube videos with, occasionally there's something useful to learn.

Their website gives the impression of a very legit' business, but I think the website is far more impressive than the reality. Suffice to say that getting good search engine results and having a nice website don't necessarily mean a thing.

I'd like to be able to have confidence in them, as their prices often seem quite good, but I think I'd feel more comfortable paying a bit more at a more established and reputable dealer.

13 novembre 2022
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Réponse de The Britannia Coin Company

Hi JD, It sounds like you didn't enjoy your visit to our showroom, and we'll definitely take your feedback on board about that. We are primarily a web-based business and can only display a small number of items in our shop space. If you prefer to buy your coins in person, we would be pleased to set up a one-on-one appointment with one of our specialists. We have full contact details on our website if you would like to get in touch. Best wishes, Kim @ BCC.

Noté 1 sur 5 étoiles

No response from email...

No response from email I sent regarding item they have for sale.
Avoid.

25 août 2023
Avis spontané
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Réponse de The Britannia Coin Company

Hi Jonny, I'm sorry to hear that your email has slipped through the cracks. If you would like to give us a call and provide your email address, we can investigate what has gone wrong here. If you are looking to sell coins in the future, we would be keen to hear from you, either by phone or by email. Best wishes, Kim @ BCC.

Noté 1 sur 5 étoiles

Avoid at all!!!!!

Avoid at all!!!!!
Didn't receive my order! Poor customer service!

4 août 2023
Avis spontané
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Réponse de The Britannia Coin Company

Hi Angel, I am really sorry to hear that you are having issues with your order. I'd encourage you to get in touch with our team by email or phone so we can get to the bottom of this for you. You can find the contact details at the top of our website. Best wishes, Kim @ BCC.

Noté 5 sur 5 étoiles

This was my first time with this…

This was my first time with this company.

I had an issue with my online order, as it was delivered to the wrong address according to Royal Mail tracking.

The company's customer service team resolved it by sending a replacement item. The new item arrived promptly.

Thank you to the team for turning a potentially frustrating situation into a positive one. I highly recommend their products and services and will be a returning customer in the future

26 juin 2023
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Réponse de The Britannia Coin Company

Hi Diana, It's great to hear that we could resolve this issue for you. It's rare that we have problems with Royal Mail, but our packages are fully insured so we're always happy to send out a replacement for lost items where possible. I hope you're enjoying your coin! Best wishes, Kim @ BCC.

Noté 5 sur 5 étoiles

Delightful Company

Professional, fast, competitive and above all a delight to deal with.

11 juin 2023
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Réponse de The Britannia Coin Company

Hi Chad, I think we might make this quote our company motto! Do you want us to credit you as Chad850? Best wishes, Kim @ BCC.

Noté 5 sur 5 étoiles

First time ive used Britannia coin…

First time ive used Britannia coin company, Fantastic fruendly service, brilliant communication. The coin pack was well protected. Quick dispatch. Definitely buying from them again. Quality.

13 mai 2023
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Réponse de The Britannia Coin Company

Hi Master Temple, We're so glad you're pleased with the service we're offering. If there is anything specific you're looking for in the future we'd be pleased to help you out. Best wishes, Kim @ BCC.

Noté 5 sur 5 étoiles

Excellent items, A* service.

I've been to Britannia Coin Company on a few occasions. On each occasion the team are polite informative helpful and friendly. They have a huge back catalogue easily available for purchase on request, if not in store contact them and they can get it to the store for your collection or online purchase via mail. Their antique and coin shop is a beautiful display of history as once " the old bank " in Royal Wootton Bassett. I would return happily for future purchases and anyone who is a collector should look here for amazing finds. Thank you for all your care and help in purchases Britannia Coin Company. See you again soon. Mr David Bailey O.C

26 octobre 2022
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Réponse de The Britannia Coin Company

Hi David, It's always great to hear from a repeat customer and we really appreciate your kind review. We do have lots of coins on our website, but we're always happy to track down additional pieces where possible. It's even better when we can meet our customers in person. Looking forward to hearing from you again soon. Best wishes, Kim @ BCC.

Noté 5 sur 5 étoiles

Good place to get your Collectable coins

Found this Coin company via Youtube and thought i would risk trying them out buying a number of gold and silver coins from them.
No issues with either the finding of the coins I wanted or the buying and despatch of them coins.
UK wise if you purchase early enough they are shipped same day via Royal Mail and you get them the next day (monday to friday shipping)
Prices are good and i will continue to use this company, well pleased with them.

29 juin 2022
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Réponse de The Britannia Coin Company

Hi Barry, Many thanks for your lovely review. We know trying out a new company can be risky, but we're glad to hear you found some coins you like at a great price. If there is anything particular you are looking to add to your collection, please get in touch, as we can often source coins for our customers. Best wishes, Kim @ BCC.

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