Britannia Motor Company Limited Avis 

What a delight to buy from Russel S. We had a friendly and helpful experience with no pushing us to buy. I would go back again when we need to change our car in the future.

Russell Stoneman was really helpful and made the purchase of my car a smooth hassle free experience, sorting everything out for me so once paid for I was able to just drive away my car. I would recommended due to service and a nice selection of cars to choose from.

Archie was an absolute pleasure to deal with. He was professional, friendly, warm and made everything so easy. We wouldn’t hesitate to recommend him and his company. He really did go over and beyond!

Service was 5 stars. All very polite and everything very well explained even what I did not ask. I can highly recommend 🙂

I bought my car without having to visit the garage, Shane was very helpful and informative, including a video tour of the car.he also assisted with financing it and delivered the car himself.there was an issue with the aircon which could not be resolved locally so Shane collected the car in exchange for a courtesy car, and I got it back with repaired aircon system in a week, clean and with fuel topped up.it was a pleasure dealing with this company and Shane in particular.thankyou!

I am very happy with the service, the sales team were knowledgeable and didn’t push me into a decision at all, Russell S was so warm and friendly, nothing was too much trouble. I would highly recommend!

We dealt with Archie , from start the finish the experience in purchasing of vehicle was brilliant, so friendly and quick process. Everything was explained thoroughly - would recommend to everyone :)

Very friendly service. Was not pushy at all and felt like I got a very reasonable deal with a part exchange. We were able to test drive the car and the process for buying was very straight forward. Ended up driving away the same day and haven't had any problems thus far. Extremely happy with the car and would happily use Britannia again if I needed to.

From the initial text noting interest in the car to it sitting on our drive, having been delivered from 400 miles away, has been faultless and completed in less than 72hrs. The communication and support from the garage (Archie to be specific) has been exceptional. Would highly recommend on our experience so far.

I took the slightly uncomfortable decision to buy a car without seeing it in person beforehand. The good news was everything was exactly as listed and the car was exactly as described. Russel S was brilliant throughout. He was honest (including sticking the the indicative trade in price on my old car) and communication was excellent. All in all my dealings with Britannia couldn't have been any better!

Courteous welcome, cars well prepared, sensible negotiations, leading to us driving away with the car we wanted. A real “can do” attitude resulted in us being able to drive away in our chosen car on the same day we walked into the showroom.

Friendly and professional service from both Russell’s working at the showroom. Fast replies and great service online and over the phone. Russell S accompanied myself on a test drive and was extremely knowledgeable answering any questions I had about the car. Many beautiful cars to choose from all at a great price. Overall, a relaxing and hassle free experience. Would definitely recommend Britannia Motor Company and will be visiting again in the future. Thank you both Russell’s for all your help!

First class transaction from beginning to end. Purchased my car on line as was unable to get there in person. My contact was Russell S who was excellent, professional, patient, good humoured and very informative. He ‘walked’ me round then vehicle, clarifying any query I had regarding condition. He kept in touch with me every step of the way, updating me regarding delivery arrangements. I would not hesitate to use this company again and would highly recommend their services to others. I had some nerves about buying on line without seeing the vehicle in person but it could not have been a smoother, worry free process. Thank you Russell.

I made an inquiry through phone call and decided to visit their office to see the car in person. Had my finance application and received an offer the same day. The process was fast and direct.

Thank you Archie for all the very helpful, honest and useful information you gave me today with regards to the purchase of my ford tourneo connect.
I very much appreciated the exceptional manner and the ease in which you dealt with, what can be a very difficult and confusing experience at times in purchasing said car.
PS you were right all your emails were in my spam box.
Cheers Tom

I just purchased a car from Britannia and even though it was done completely online, the process was really seamless and efficient. Russell was extremely helpful, professional and genuine, as well as providing really good communication throughout. He also went the extra mile when sending videos/pictures of the car which made the decision process a lot easier from my perspective. Having also arranged delivery, my new car arrived in exactly the condition described. I've only had it a week, but it seems to drive really well and is mechanically sound. It was the first time I'd purchased a car 100% online and I wouldn't hesitate doing this with Britannia again!

Great customer service, explained everything quickly, organised and efficient. Would happily use again. Happy with my purchase.

I found buying from Britannia Motor Company a genuinely positive experience. Russell Stoneman was helpful, friendly and efficient. This company was recommended to me by my son , who was also impressed with them.

I called and discussed details of the car and part exchange option, sent pics of my car for valuation. Got a call back within half an hour with price offer for my car - maybe not what I hoped but probably much better then everywhere else.
Took me 2h to get there, got nice cup of coffee on arrival, had a look at the car, done all paper work and was back on the road within half an hour.
Thanks Archie, it was real pleasure.

From start to finish, the service here was excellent. Shane ensured the process was hassle free, we felt at ease and unhurried. The admin was taken care of efficiently. We are pleased with our new car and wouldn't hesitate to recommend Britannia Motors. And thanks for the coffee!