A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once inf... Voir plus
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A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once inf... Voir plus
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Paula (advisor I spoke to), was exceptionally polite and friendly, and provided me with all the necessary information I needed. All in all, a very professional and smooth service, with no waiting arou... Voir plus
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Absolutnie nie polecam. Place sjladki od 4 kat, mialam operacje na zylaki w Pl,na zwolnieniu jestem 3 m-ce, nie otrzymalam ani 1 funta. Pomimo przeslania przetlumaczonych dokumentow ze szpitala I kole... Voir plus
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ALWAYS ANSWER THE PHONE VERY PROMPTLY AND ARE ALWAYS SUPER FRIENDLY. I've had to contact for advice recently and was super impressed with the manner and attitude of the lady I dealt with ....makes a c... Voir plus
L'entreprise a répondu
We're a mutual Society and have no shareholders to pay which means we are managed and run solely for the benefit of our members. Founded in 1902, British Friendly has over a century of experience and expertise in serving its members. As a mutual provider we are more flexible in our approach to claims and underwriting which is why we pay so many claims - an average of 94% over the last 20 years. We offer a range of products and services from our traditional investment linked policies, Holloway and Century, to Protect and Breathing Space, our pure Income Protection policies, which are sold by Financial Advisers throughout the UK. Being insured by a mutual should feel good, and when you choose British Friendly you get more than just Income Protection. We offer access to extra support and rewards for you and your family every day, whether you claim or not, and at no extra cost through our discretionary Mutual Benefits and BF Care programmes. That’s why, at British Friendly, it really does feel good to be covered.
45 Bromham Road, MK40 2AA, Bedford, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Absolutnie nie polecam. Place sjladki od 4 kat, mialam operacje na zylaki w Pl,na zwolnieniu jestem 3 m-ce, nie otrzymalam ani 1 funta. Pomimo przeslania przetlumaczonych dokumentow ze szpitala I kolejnych zwolnien nic nie dostalam. Mają problem X tym,ze tak dlugo jestem na chirobowym, nie wiedzieli na czym polega metoda tradycyjna,ale tez sue nie zapytali. Ci chwile chca jakies dokumenty,a to zaswuadczen8e od lekarza z pl,a to od lekarza gp,a to dokument ze spotkania z hr. Chcialam wricic do pracy I otrzymalam restrykcje od gp,niestety, okazalo sie,ze nie ma dla mnie pracy z tymi restryjcjami. Ubezpieczalnia twuerdzi,ze po 4 tygidniach powinbam wricic do pracy ( taka jest karencja) ,a pracodawca nie chce mnie dopuscic do pracy. Za zdrowa dla ubezpieczalni, za chora dla pracodawcy,a piebiedzy nie ma. Tak jak pisal przedmowca,lepuej trzeba bylo odkladac do skarpetki.

Réponse de British Friendly Society
Paula (advisor I spoke to), was exceptionally polite and friendly, and provided me with all the necessary information I needed. All in all, a very professional and smooth service, with no waiting around on the phone on hold, like most companies.

Réponse de British Friendly Society
A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once info recieved from the GP. Thanks for the support and kindness at the end of loosing my mum

Réponse de British Friendly Society
Recently injured myself and been out of work last 3 months lucky enough I had insurance with them they helped me out and Wer very easy and understanding talked me threw everything and have helped me get back to work would totally recommend to anyone who doesn't have insurance to get it .

Réponse de British Friendly Society
Paula was fantastic, so professional, impeccable communication, clear and concise and very polite.
One of the easiest and smoothest calls I’ve ever had.

Réponse de British Friendly Society
To say this service was a lifesaver is an understatement thank you for everything recommend this service to everyone ❣️

Réponse de British Friendly Society
Everything could not have been easier. I was really well supported with British friendly and I would definitely recommend this insurance company to my friends.
I was supported before and after my operation and my payments were always paid on time.
Thank you to the team for all your help and support.

Réponse de British Friendly Society
ALWAYS ANSWER THE PHONE VERY PROMPTLY AND ARE ALWAYS SUPER FRIENDLY. I've had to contact for advice recently and was super impressed with the manner and attitude of the lady I dealt with ....makes a change from some of the faceless financial companies who seem to favour ChatBots over real people. Thank you BFS

Réponse de British Friendly Society
Really helpful and professional, can not recommend highly enough.

Réponse de British Friendly Society
British Friendly was very helpful and reassuring when I was ill very speedy in helping me with financial support but also the add ons like private physios were fantastic

Réponse de British Friendly Society
I'm a self employed electrician, and over the past couple of years I have had reason to claim with British Friendly. On each and every time I've communicated with them, it has been a straight forward and efficient experience, which is always appreciated at a time of heightened stress. I can't recommend BFS highly enough

Réponse de British Friendly Society
Unfortunately, I had to make a claim due to suddenly developing a medical issue that caused long term sick leave and eventually cost me my job. The team at British Friendly are exactly that, friendly. They’ve helped me and guided me through all of this transition while I’ve been receiving my Income Protection Payments.

Réponse de British Friendly Society
I am a self employed chimney sweep and my income is vital, as I'm single and have children. I broke my wrist last March and there was a complication which turned out to be huge and incapacitating - CRPS, which I will probably have for maybe five more years, hopefully not for life.
My British Friendly claim for the past year has been handled with professionalism and sensitivity by Charles Baillie, whose support has been so encouraging during my many down times. I intend to stay with British Friendly and can't speak highly enough of their policies and claim-handling. Without them I would have been in a very serious and frightening predicament.

Réponse de British Friendly Society
Really helpful when I needed it most.
No issues at all, payments in my bank every week.
Would really recommend for income protection if self employed.

Réponse de British Friendly Society
Very friendly helpful service, could not fault

Réponse de British Friendly Society
Didn't make any claims but they were very helpful when contacting them.

Réponse de British Friendly Society
Paula was extremely kind, sympathetic and empathetic and made the whole situation much more bearable.

Réponse de British Friendly Society
I was very grateful to B/F for being there when I needed it most, I had an operation in 2025 and it helped me get through a very difficult time, having the policy in place, made me feel more at ease throughout, Thank you to Mike Lister who phoned and checked in on me, much appreciated to you and all who I've spoken to there, thanks..

Réponse de British Friendly Society

Réponse de British Friendly Society
I’m incredibly grateful to British Friendly for supporting me financially during my cancer treatment.
The claims process was straightforward, and everything was handled with professionalism and compassion. Tracey was my claims manager and she was amazing! Communication was clear and I was kept updated throughout. I always felt treated as a person, not just a policy number.
Knowing my income was protected meant I could focus fully on my recovery without added stress. It truly made a difficult chapter of my life that bit easier. Thank you so much for the excellent service. I would highly recommend!

Réponse de British Friendly Society
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