British Homesellers Avis 

490
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a really smooth house purchase experience working with British Homesellers . Molly firstly communicated clearly throughout the whole transaction, responded to emails promptly and guided us pa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great communication from the British Homesellers team, really helped me to complete everything in due time, and were very fast at passing any questions along to the seller. Thanks to Molly, Charlie an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I worked with Alex in the purchase of our house. He was contactable and responsive throughout the duration of the purchase and he helped chase progress while we were on holiday (as we a... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

490 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(490)

60 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Very big on promises but delivers…

Very big on promises but delivers nothing but lies. They phoned to to give feedback after a viewing so I listened to what this supposed viewer had to say. Hmm weird how they give feedback when they never bothered to show up. Supposed to have buyers waiting to buy your property but alas no one appeared.
I think they are just chancers hoping someone will come along and buy your property after all we were paying 2k more to these for a quick sale.
If you are selling your property take my advice and do not use these.

I noticed British home sellers have flagged this review has harmful or illegal content. British home sellers obviously do not like the truth!! This was my true opinion of my awful experience!!!

27 juin 2024
Avis spontané
Logo de British Homesellers

Réponse de British Homesellers

Thank you for your time just now & I really appreciate your feedback.

We hate falling short and disappointing customers and we're sorry we struggled to generate a result.

To reassure, we never lie. We have high success rates & genuinely expected to turn things around quickly. Of course there is no incentive for us to take a property on we cannot secure a buyer, as we operate a no sale, no fee model.

We wish you the very best in selling your property in the future and are here to help if you have any further questions.

Kindest regards,
The British Homesellers Team

Noté 5 sur 5 étoiles

Fantastic experience as a first-time buyer.

I could not speak more highly about British Homessellers and especially Charles and Robert.
The dauting experience being a first-time buyer was made all the more easier with the experience and exceptional negotiation skills of British Homelsellers, Charles and Robert.
I don't usually leave reviews, but for anyone that is starting their home ownership journey I would genuinely recommend the services of Charles, Robert and the company.

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional and Friendly

it was a great experience to work with everyone at British Home sellers.
the sales agent and the gentleman dealing with the completion of the sale were very thorough and professional.
it was a complex sale involving multiple parties and it worked out well in the end.

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The team helped us massively

The team helped us massively! With a professional and friendly service. They ensured we done everything correctly and spoke us through things we had questions on. Would highly recommend.

15 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Recently purchased a property

Recently purchased a property which was listed with British home sellers and I can’t fault them from start to finish. Communication was great and all in all a quick turnaround.

28 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Pleasant service from start to finish

We recently completed the first home purchase through British Homesellers. The whole process was very smooth. They were very helpful at every stage. We contacted mostly with Alex Clendon who was incredibly helpful and efficient to deal with our enquiries promptly. Special thanks to him. Highly recommend.

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

A fully positive experience

I had a really positive experience with British Homesellers. I was a bit nervous about buying from an online agent, but from the very start of requesting a viewing on Rightmove, to completing the sale, they were brilliant. Always contactable, returned emails quickly, and I knew exactly what was happening at every stage. Really impressed, would definitely use them to sell my house if I move on in future.

25 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Didn't listen to simple instruction.

Gave the team a specific criteria when selling my house, they failed to vet potential buyers which resulted in a disappointed buyer and a disappointed seller (me). I sacked them for their incompetence, so no fee for them, everyone lost out.

26 janvier 2024
Avis spontané
Logo de British Homesellers

Réponse de British Homesellers

Dear Website User,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.

As you have anonymized your trustpilot account we're not able to identify this specific case. Your feedback is important to us, and we want to ensure we fully understand your situation.

We would greatly appreciate it if you could reach out to us at your earliest convenience, either by emailing us at enquiries@britishhomesellers.co.uk or by giving us a call. This will enable us to investigate further as we whole heartedly care about providing a great service. So when we get it wrong, its important to us to investigate, try and put right and learn from the experience to improve.

Please do get in touch so we can properly investigate this.

Kind regards,
British Homesellers

Noté 5 sur 5 étoiles

Genuine Online Estate Agents

I had a very pleasant experience with British Homesellers. It was the first time I had purchased a property myself and they made it a very smooth purchase. Communication throughout the sale was great and Alex Clendon answered any queries I had and kept me up to date. When the sale was completed Charles Gale called to congratulate me the following day and arranged for my deposit to be returned which arrived in my bank account shortly afterwards.
I really recommend British Homesellers and would use them again in the future.
Thank you very much to you all.

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Praise for Charles Gale from a house buyer

Charles Gale was incredibly generous with his time and helpful when an already complicated house purchase was delayed by the conveyancer's technology problems at the last minute. He also mediated between us and the seller when progress had stalled due to mortgage lender's requirements.

Could not have stayed afloat without him, contact was always prompt and friendly.

30 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Sold our house in Milton Keynes

We gave these guys a go after failing to sell through a traditional agent and within a couple of weeks we had a good offer. Can't really fault the team- Robert, Charles and Hannah were great with friendly communication and keeping us updated

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Give them a go! We're glad we did!

We turned to British Homesellers after we had tried to sell our flat unsuccessfully with a conventional estate agent. The whole team were helpful from the outset, waiting for us to be ready, reassuring us they could and would sell our flat, and their proactive approach was refreshing. Our circumstances were unusual as we were selling from overseas, but they made it work for us by arranging viewings in a concentrated time period, which resulted in three above-asking-price offers very quickly. We have now successfully sold, which proved to be quite lengthy, but Charles and Alex provided support and encouragement all the way. Even now after the event, Charles is still helping us with related issues. Exceptional customer service.
I thoroughly recommend the company.

20 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Outstanding team who CARE

Robert, Charles & Hannah at British Homesellers always delivered on super customer service. They would always pick up the phone to update me quickly as well as email me. They are professional and really do CARE. You need people who care when you go through the process of moving home so please do choose British Homesellers to take away the stress.

9 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

This company is not local to me but I cannot fault the service especially from Alex Clendon. Even though the purchase of the property had been passed to the progress team he couldn't do enough to help with any queries I had. Thank you Alex

26 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Faultless Selling Experience

I can't fault British Home Sellers. The whole experience was faultless. All actions required were clearly communicated and enabled the transaction to flow smoothly. I was kept up to date by the team, even if it was just a call to say that they were still waiting for the solicitors further down the chain. I would definitely use them again.

30 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

First time buyers!

We started our mortgage process in February 23.
BHS were extremely helpful and always picked up the phone.
We had Robert Love who helped us through the process and stayed calm even when we were stressing out!
I would also like to thank Charles who stepped in when Rob was away.
Thanks team!

6 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

We had quite a long and complicated…

We had quite a long and complicated process not to do with the agency or seller. Hoewever, the support and communication from BHS was amazing . As it was a stressful process the reassurance and advice from our agent made a huge difference to us!

27 septembre 2023
Avis spontané

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