Promised a no hassle £50 credit for using them to switch to Three.Unbeknownst to me the link between Broadband Genie and Three had not registered my switch to enable such a voucher to be forthcoming.H... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I used Broadband Genie to switch to Rise Fibre. Rise confirmed that Broadband Genie failed to notify my previous supplier of the one time switch and therefore I have had to pay £92 to my old provider... Voir plus
L'entreprise a répondu
Used them to Get Vodafone Fibre Broadband never got my vouchers they said I would get been with Vodafone 12 months now emailed Broadband Genie and got a generic email wouldn't recommend them. **Up... Voir plus
L'entreprise a répondu
I think due to my computer set-up my broadband switch via broadband genie did not automatically get entered into the system. However on communicating with both Charlotte and Rachel from the customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, or choosing broadband for the first time. We push the UK’s broadband providers to bring you the best possible broadband deals, speed and quality and we make your options clear. We are broadband geniuses. We are Broadband Genie.
Coordonnées de contact
9 Hills Road, CB2 1GE, Cambridge, Royaume-Uni
- 01223 297862
- feedback@broadbandgenie.co.uk.
- broadbandgenie.co.uk
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Information is succinct and to the…
Information is succinct and to the point and cuts through the online nonsense
22 avril 2025
5 Star Service…
I appreciated BroadbandGenie's swift response to my query. It related to an associated voucher offer with a broadband provider. It provided relief as I was worried that I had missed the date. Top marks for the personable emails, it made me feel valued.
22 avril 2025
Got cashback very simply
Got cashback very simply, which brought a good deal on broadband down to very good deal.
22 avril 2025
Really happy with the service provided.
22 avril 2025
Absolutely brilliant received tbe…
Absolutely brilliant received tbe voucher that they offered spent 60 pounds in Tesco ty broadband genie x
22 avril 2025
Great things they are are doing and…
Great things they are are doing and good offered are always available for all
22 avril 2025
Réponse de Broadband Genie
Hi,
Thank you for your review however could you confirm why your review sounds very positive but you've only given us a 2 star score? Do let me know if there's anything we can help with.
Regards,
Chris
Réponse de Broadband Genie
What we like to hear! Thanks a lot!
Réponse de Broadband Genie
Perfect, glad you've had a positive experience!
Broadband Genie got me the best deal…
Broadband Genie got me the best deal through 3, really impressed with the service and £60 reward which was paid 4 months after I took up the broadband service and I just sent Broadband Genie and email, three days later I chose my voucher (Tesco in my case) and I'm very happy 🤗
22 avril 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Great cashback offer on broadband
Great cashback offer on a broadband change of provider
22 avril 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
I signed up for a broadband deal with…
I signed up for a broadband deal with Three. There were some problems with the implementation of the offer but it was sorted out quickly and efficiently by Chris Said from Broadband Genie. It was a super offer and I am really pleased. I received my gift voucher today as promised. Top Marks!
22 avril 2025
Avis spontané
Réponse de Broadband Genie
Aww that's great to hear the positive feedback, always happy to help William. Regards, Chris
Good comparison site with benefits
8 avril 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Free money
Switched from Sky to Bt was sent an email with process to claim £70 voucher attached which I did and spent it yesterday. Fantastic ☺️
19 mars 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Dealt with everything what was needed :)
19 mars 2025
Réponse de Broadband Genie
I assume you meant "dealt" :)
Thank you so much for the kind review, it means a lot
Very happy!
Had to wait a while but when the email arrived I had a choice of voucher which was very easy to claim. Thank you.
19 mars 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Did what it was supposed to on time and…
Did what it was supposed to on time and straight forward instructions
19 mars 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Great service getting me paid for…
Great service getting me paid for switching broadband
19 mars 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
I change my broadband provider the…
I change my broadband provider the voucher was part of the deal was a bit dubious the offer would be sent but no problems and email delivered with voucher no problems 😊
19 mars 2025
Réponse de Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
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