Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Voir plus
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Lisez les avis des autres
Great experience overall. I sent in a device under the faulty power category and, although there was a bit of initial confusion during inspection, the team handled everything professionally when I... Voir plus
They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Voir plus
Sold my iphone with broken camera to this company - This company paid me so fast. No negotiation. I was honest about the damage to my phone and so were they. They paid me what they promised.
À propos de l'entreprise
À propos de Broken Fones
Écrit par l'entreprise
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Coordonnées de contact
259 Hospital Street, B19 2YF, Birmingham, Royaume-Uni
- hello@brokenfones.com
- brokenfones.com
Very happy with quick service from…
Very happy with quick service from Broken Fones! Originally offered a very good price and was lowered due to two issues with my phone. But overall good experience.
The price quoted was the price given
The price quoted was the price given. Previously I had sent my phone’s to a well known company because they were offere more but at the end they reduced the quote by 50%.
The mobile was noted as being in…
The mobile was noted as being in “broken” condition but was first class and exceeded my expectations. I shall certainly use BrokenFones again.
Quick dispatch and delivery
Quick dispatch and delivery, and the phone was in perfect condition let alone good a it was described! Still running smooth over a week later so very pleased.
Had a great experience with Broken…
Had a great experience with Broken Fones, my phone got the right valuation and money was paid, it’s a good way to recycle old tech.
Good turnaround
Good turnaround, reasonable easy to do, price was very reasonable, I have used other companies in past as well but so far this was the best.
You did very well indeed but I have…
You did very well indeed but I have decided not to proceed with the sale as data on my phone was not wiped.
Excellent company who provide very…
Excellent company who provide very clear guidance on what qualifies as good condition etc, they gave me a really great price and I received the money very quickly.
Absolutely awesome took no time at all
Absolutely awesome took no time at all a few days in total and that’s during a busy season. 10 stars service.
FABULOUS
Very easy and great communication, money paid the same day. Would definitely use again.
Great price offered
Great price offered, even better than what they were being sold for online, such a quick and easy process, would definitely recommend.
Received a valuation
Received a valuation, sent item off and received total valuation amount the same day. Be honest, fab company! Will deffo use again.
Good understanding of my issue
Good understanding of my issue, customer service did a great job, I was paid and compensated £5 extra for the delay I faced. Will definitely use again.
Process was straightforward and spoke…
Process was straightforward and spoke with a helpful advisor who listened and was very helpful getting the payment agreed.
Easy to use website
Easy to use website, simple form to fill out, posted via post office free of charge and money came into my account straight after Royal Mail delivered my parcel.
So quick and easy and was given a fair…
So quick and easy and was given a fair and accurate quote and payment where other services gave rubbish amoun.
Easy to use
Easy to use, I put wrong capacity that’s why that’s why they knocked down my price, but it was just by £20. Overall good experience.
Absolutely love you
Absolutely love you, your online service is excellent from start to finish. Then when finalised payment is pretty quick. Thank you so much.
Offered a great price and honoured it…
Offered a great price and honoured it once they received my phone. Straightforward process and paid within 24 hours.
I have used Broken Fones before and…
I have used Broken Fones before and they were great again. I found the website clear and easy to use so I sold them my old iPhone which I was quoted a fair price for. You fill out the form online, and they sent you a QR code for your chosen way to send to them. After they receive they pay via bacs.
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