Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience overall. I sent in a device under the faulty power category and, although there was a bit of initial confusion during inspection, the team handled everything professionally when I... Voir plus
They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Voir plus
Sold my iphone with broken camera to this company - This company paid me so fast. No negotiation. I was honest about the damage to my phone and so were they. They paid me what they promised.
À propos de l'entreprise
À propos de Broken Fones
Écrit par l'entreprise
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Coordonnées de contact
259 Hospital Street, B19 2YF, Birmingham, Royaume-Uni
- hello@brokenfones.com
- brokenfones.com
Gave me a price on my old iPhone
Gave me a price on my old iPhone, I sent it away and they paid the exact amount as promised on the same day.
I sold my iPhone 14 to this recycling…
I sold my iPhone 14 to this recycling company, the price was fair and most importantly it wasn’t negotiated.
The service is excellent
The service is excellent, they delivered what they promised. I received a very swift payment and there was constant communication throughout. I received an update when the phone was received . Payment was on the spot.
The process was very simple
The process was very simple, easy to place order and print label, updates on the email where great and the money paid as promised into my bank account, great company to do business with.
I am amazed on how the procedure…
I am amazed on how the procedure worked, very well, sold my iPhone and payment into my account.
Great experience
Great experience, will most likely use them again, it was much easier than I thought.
Best way to make money for old phones
Best way to make money for old phones, amazing service and no issue during the transaction.
Swift and efficient service
Swift and efficient service, kept in touch throughout the process, easy to navigate the website and complete the forms.
Saw an ad on Facebook and sent them my…
Saw an ad on Facebook and sent them my iPhone 11 Pro, I was paid £100 for a phone with broke back.
Decent all around
Decent all around, a goood price paid to me, process was fast, easy and convenient.
The process is really easy
The process is really easy, this was my first time and managed to sell my old iPhone without any hassle.
A Great service.
A Great service.
Will use again to trad in other phones, I have put this company in my favourite list.
Fast, efficient and payout same day they received it
They stayed on their promised quote and paid me the same day, they received the device. Good customer service as well.
Excellent service from BrokenFones
Excellent service from BrokenFones, money came into my bank on time, label was generated instantly and no issues were faced during the transaction.
The price wasn’t as high as it could…
The price wasn’t as high as it could have been, but i was given what i had been promised and it was reasonably fast.
Pretty quick process
Pretty quick process, only problem with mine was that they updated the price as I didn’t mentioned all problems, I had changed the back camera and apparently it was not a original part.
Fair enough price
Fair enough price, and I did get paid. They kept me informed and are very transparent.
My offer was very decent price
My offer was very decent price, I thought they will reduce my price but they actually they paid initial price.
Very communication of the process
Very communication of the process. Also very easy to send their packaging box. This part was great and last part time 4 days, best service to sell stuff.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








