I ordered my cigars threw there website, very easy to maneuver, ordered them, and quick delivery, very satisfied thanks
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I did give a review before I received my items in good faith with this being my third order with this company. I ordered three 50 count or the same wrap and received banana and another flavor I didn’t... Voir plus
L'entreprise a répondu
This is my 5th order from them , 3 weeks now and product hasn't shiped took 2 weeks just to get a tracking number saying usps awaiting shipment . Emailed several times same canned response. Useless cu... Voir plus
Easy way for me shop direct wants thanks abunch waiting on box double chocolate wraps. Status shipped dates delivery speeds on account create account use promo for discount.
À propos de l'entreprise
Écrit par l'entreprise
Buitrago Cigars is your Cigars, Cigarettes, Ashtray, Humidors Distributor in Florida Thanks so much for visiting our online store. Our team is excited to provide you with an impeccable online shopping experience and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found within this website, please feel free to contact us via telephone or email and one of our experienced team members will get back to you right away. We opened with a mission. A mission to provide you with the best prices, and service possible. We cater all types of clients, Consumers, Convenience Stores, Liquor Stores, Tobacco Shops, and other Cigar Distributors and Wholesalers, so no order is too small or too big and rest assure that you will always get the lowest prices and best service. Our state of the art warehouse and location allow us to not only keep the freshness cigars but access to over 1000 different brands and styles, well have all major brands like Swisher Sweets, Black & Mild, Dutch Masters, Wesport, White Owl, Phillies, Game, Garcia Y Vega, Backwoods and much more.
Coordonnées de contact
2500 Nw 79th Ave, 33122, Miami, Etats-Unis
- 8009748430
- martin@buitragocigars.com
- buitragocigars.com
4,0
Bien
512 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery
I ordered my cigars threw there website, very easy to maneuver, ordered them, and quick delivery, very satisfied thanks
18 mai 2026
Customer service was great.
Customer service was great
Needs to improve on being able to track your order
20 mai 2026
Easy online ordering
Easy online ordering. Shipment time reasonable. Never had any errors.
20 mai 2026
Finally found a place that delivers…
Finally found a place that delivers fresh leaf. My go to shop from now on
20 mai 2026
Poor customer service response time
Poor customer service response time. Poor shipping speed. Very poor communication.
20 mai 2026
Just give them a try- You Will Like Them
It is so easy to get my cigarettes from this company- I don't have to travel all over my area to get the best price, if at all.
I like The Sweet Mint ones, but their choices are wide-you have your pick.
Delivery is fast and I like that. I am so glad I can just do it all online and wait a few days.
Thank you,
Dori
20 avril 2026
My go to always
The discovery of Buitrago has been such a blessing. I have always found exactly what I’ve needed and get my orders so much faster than other businesses I used in the past. I also love that when you write to them for support on an item, they respond and resolve right on the spot. I do not foresee me going anywhere else for my needs.
16 avril 2026
Avis spontané
I did give a review before I received…
I did give a review before I received my items in good faith with this being my third order with this company. I ordered three 50 count or the same wrap and received banana and another flavor I didn’t order. On top of the order taking weeks to arrive. I am not pleased with the options provided. I don’t want to have to take my time to package and deliver due a mistake I didnt make..
20 mars 2026
Réponse de Buitrago Cigars
Dear customer
Thank you for for your business . Can you please email me at martin@buitragocigars.com so I can personally look into this and attach your order number so I can make this right for you
I ordered 25/5 CAMO Natural Leaf Wraps…
I ordered 25/5 CAMO Natural Leaf Wraps Blueberry and only received 20/5 and I have been trying to get in contact with the company and they act like they don't know what is wrong. I don't want a refund I just want the rest of my order.
20 mars 2026
Order still has not been shipped out
Order still has not been shipped out. I want a refund for the shipping I paid. I could have just paid for the regular shipping. I’m very disappointed and frustrated after reading reviews.
16 mars 2026
Avis spontané
10% of my cigars were packed too tight, to the point I couldn't smoke them. Otherwise good
Received them quickly, and easy to order.
20 janvier 2026
It's great
It's great. But delivery was little bit late.
I can buy again and thank you.
19 février 2026
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