Bullhorn Avis 

I was introduced to Jay at the REC expo in London in March. We were looking for a new database that had everything and customer service in the UK and people that would visit the office to train and talk about the product. Jay and his team did just that. He understood our pain points and what was important to us. The service we received was better than expected !

I would give 4.5 stars if possible.
We moved to Bullhorn just over a year ago, from an off-the-shelf CRM which we had heavily integrated with in-house functionality (e.g. unusual business tracks, payroll, invoicing).
In the new CRM we were looking to simplify our software stack and standardise it whilst keeping our varied business channels viable. There are not many systems out there with enough flexibility to do that. Bullhorn convinced us with much patience during a long and excellent pre-sales process that the ATS is fit for our requirements. The implementation phase was thorough, and since go-live the experiences of our consultants are generally very positive.
We started making use of ongoing reviews with the customer success team, looking at behaviours and processes, and though it feels we are still at the beginning of our journey we are getting more and more out of Bullhorn.
Why 4.5 stars and not 5? As in any big and complex system there are places where history starts peeping through. And as a browser-based system there naturally are certain limitations, for example with field validations. But Bullhorn ATS does most of the things we want it to do extremely well. I am not sure a 5 star system exists.

My company has been using Bullhorn ATS for a number of years and are generally happy with it. We've recently decided to transfer to Bullhorn for their Analytics and Automation systems as well (replacing existing vendors). The implementation process for Analytics has been seamless. The initial set up for go-live worked well and they provided great training. Since going live, I have found their Support excellent and responsive as we tweak it to meet our needs post go-live.
Bullhorn provide regular meetings with our assigned Customer Success Analyst which has really helped us get the most out of the main ATS system.

We've been with Bullhorn for over 10 years and during that time we have have looked a number of alternatives, not out of any dissatisfaction but just to ensure that we have the best technology available to our consultants.

However, nothing I've seen comes close to being able to match Bullhorn from a product, innovation and, just as importantly, customer success and technical support stand point.

It's the best product available for recruitment agencies of any size

Powerful functionality, easy to use, highly customizable to your specific requirements, technically 100% up to date with a lot of features to integrate the system into your existing IT (e.g. Mail, Website, ChatGPT or customer made applications).
Support questions (also prio low issues) are quickly answered and the answers do always provide good solutions. Staff is friendly and technically competent.
The software is not cheap, but definitely worth its price.

The secret to Bullhorn is definitely the staff. It's always very easy to get in touch with someone at Bullhorn whether it's support, account managers or the product heads. Everyone is incredibly knowledgeable in their given area and are always happy to talk, provide assistance or take on feedback.
The round table events for each product owned by Bullhorn also goes a long way towards this.
It makes the product feel like it's managed and built by people rather than a faceless organisation.

Bullhorn has been a game changer for our business. With the ability to integrate with other systems so easily, it has allowed us to streamline our business, removing a lot of old manual processes! Bullhorn automation has also enabled us to automate countless repetitive yet important tasks for consultants, giving them back valuable time. Marc Jarvis has always been on hand to help with any queries we have, and to facilitate demos with additional Bullhorn products when requested.

Been with bullhorn for over 8 years, Jay’s support has been invaluable. Thank you Jay and Bullhorn

We have used Bullhorn's ATS / CRM for well over 10 years and would not consider moving to an alternative provider as it's an excellent recruitment database with impressive searching facilities.

We also use Bullhorn Analytics which, for any recruitment leader is, IMO, an essential - for a stats geek like myself it's heaven as it's incredibly thorough and generally simple to use. The gamification side of things could do with some work though.

I also like the way a significant number of recruitment tech providers can easily connect / sync with Bullhorn which, in turn, saves us time with the admin side of things and allows our recruiters to focus on the business generating parts of their roles.

I have worked with Bullhorn as an ATS customer for many years. I now help recruitment companies get the best out of their data to enable business growth. Bullhorn is the ATS of choice for my clients. The Automation and Analytics modules have been a game changer in recent years. Jay Roberts, Principal Account Executive at Bullhorn has been doing fantastic work over the past few months helping customers understand the power of these tools through the Focus Groups series.
Looking forward to what is to come!

Our recruitment business has been using bullhorn for 2 years now and it’s been brilliant. Made such an improvement on how we operate the business

Big leap for us to move CRMs so soon in but confident it was the right thing to do. We weren't an easy customer as we needed to make sure we got it right this time, being a stickler for detail with back and forth questions comparing multiple platforms. Overall went with Bullhorn because of the transparency and great experience from Jay Roberts. We felt we were in good hands and all our concerns were covered. Most confident move we've made to date, the system is exactly what we were needing and covers everything we wanted, plus we have work arounds which we could plan for thanks to the transparency from Jay. Cheers Jay - look forward to the partnership.

The team at Bullhorn always go above and beyond to support their customers! Whether it's a support ticket, implementation process or demo of a new product the level of knowledge and support is always exceptional.

There are many recruitment CRMs out there, but Bullhorn looks after its customers in a way that no other CRM does. Recently they have started hosting in-person events at their London HQ spearheaded by Jay Roberts. The events provide practical ideas, advice and knowledge on how to use the Bullhorn ecosystem best and you get to meet others who are in a similar position.

I've had the pleasure of using Bullhorn for my recruitment needs and I must say, it's been an absolute game-changer. The platform is intuitive, user-friendly, and incredibly efficient, making the recruitment process smoother than ever.

The standout feature, however, has been the exceptional service provided by our account manager, Jay Roberts. Jay has been instrumental in helping us navigate the platform and maximize its potential. His expertise and dedication are evident in every interaction. He's always available to answer questions, provide guidance, and ensure we're getting the most out of Bullhorn.

The customization options are fantastic, allowing us to tailor the system to our specific needs. The reporting features provide valuable insights that help us make informed decisions and improve our recruitment strategies.

In terms of functionality, reliability, and customer service, Bullhorn, with Jay Roberts at the helm, has exceeded our expectations. It's not just a product, but a partnership that has had a significant positive impact on our operations.

I wholeheartedly give Bullhorn and Jay Roberts a well-deserved 5-star rating and recommend them to any business seeking to streamline their recruitment process and improve outcomes.

Jay has been a real partner in crime, not only helping me transition my knowledge from salesforce to bullhorn, but always gets really passionate about the process of building cool features!

Having worked with Bullhorn for over 6 years we have been able to build a best in class recruitment technology eco system that rivals anyone.

Thanks for the continued support and guidance

Brilliant system, easy to use and the best part is it can be customised to suite anyone’s needs. Jay Roberts, our account manager, is excellent. Always on hand to help, nothing is a problem and he just gets what we want as a business

Couldn’t recommend highly enough

Currently in the process of transitioning over to Bullhorn and so far have had excellent customer service from Jay, our Account Manager. He’s always contactable and very responsive. Looking forward to going Live!

Have worked with Bullhorn for about 6 years. Jay Roberts supported us at my previous business to appraise the options and ultimately, we chose Bullhorn to migrate to. His support didn’t stop there. He has always been on hand to offer advice either regarding Bullhorn or many of the marketplace partners.

We are currently onboarding with Bullhorn and cannot fault the initial service.