The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Voir plus
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Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Voir plus
Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Voir plus
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Voir plus
À propos de l'entreprise
- Magasin de moquette
- aussi dans
- Grossiste en tapis
- Magasin de linoléum
- Magasin de rénovation
- Magasin de revêtements de sol
Écrit par l'entreprise
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Écrit par l'entreprise
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Coordonnées de contact
Union Street, TS1 5PW, Middlesbrough, Royaume-Uni
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Burts Online Ltd
Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk
A great company to deal with
A great company to deal with, very helpful and professional and very competitively priced products, I have used them before and I will do again.
22 août 2025
Réponse de Burts Online Ltd
Thank you Helen! Your review is much appreciated.
Very good price on an Abingdon carpet
Very good price on an Abingdon carpet. I was told it would take 3 to 5 days for the carpet to arrive at Burts and another day for their delivery day.
In practice the carpet was delivered to me in 2 days, after placing order.
Brandon was very good to deal with and the in house driver was very helpful getting the carpet into the house.
27 août 2025
Réponse de Burts Online Ltd
Thank you so much Colin!
Réponse de Burts Online Ltd
Cheers Brian for leaving a positive review!
Réponse de Burts Online Ltd
Thank you so much Michael for taking the time to review us!
Was a bit apprehensive as there was no…
Was a bit apprehensive as there was no way I could lift the carpet in myself. But the delivery driver was great brought it straight to my door .It would be nice if the offered a two man delivery service maybe I just didn't see that option. But overall great experience carpet was lovely speedy delivery and reasonably priced
18 août 2025
Réponse de Burts Online Ltd
Hi Les, thank you for taking the time to leave us a review and offer some insight into the delivery. We do offer 2 man delivery but this is determined by us whether we use the 2 man service or if it would be manageable for a 1 man service. Perhaps we misjudged your order and we apologise for that, but we are super happy to hear the delivery driver was very helpful.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
14 août 2025
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
20 août 2025
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
19 août 2025
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
13 août 2025
Excellent value for money
Excellent value for money. Simple ordering process. Delivery straight forward albeit a bit expensive. I would suggest a two tier delivery charge based on amount of carpet purchased.
11 août 2025
Excellent Retailer - Quality Carpet and First Class Service
I bought a hugely discounted remnant carpet. Excellent quality at a fraction of the RRP, super quick delivery and excellent comms. I definitely recommend and will use again if I need flooring! :)
11 août 2025
Highly recommended
I bought lovely carpets at very good prices. I would suggest you order free samples before making your purchase. I am ordering again from them because they have got exactly what I want.
6 août 2025
Just a great company to deal with
Just a great company to deal with , great deals ~ fast shipping ~ very informative . Have used them many times and will continue to do so .
19 mai 2025
Fantastic flooring everytime.
I have bought from Burt's many times in my old property and since I moved home here . I had Burt's flooring for nine years in my old house and I never had to change it. It was amazing .
I have now moved home and the flooring i have ordered again is amazing it never disappoints.
Highly recommend. Also very fast delivery.
5 août 2025
Fantastic company and service
Fantastic company and service. Bought a Hugh McKay carpet, paid for it on Saturday, delivered on the Wednesday. Carpet is now laid, it is beautiful & £500 cheaper than local stockist. Couldn’t fault this company, 100% recommend.
9 juillet 2025
Avis spontané
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