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2,3
6 avis
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The cacao tastes fairly good, but the marketing around quantity is borderline dishonest, fake deadlines for sales price, and the claimed benefits are dubious at best. I bought twice, but wish I would've looked closer and been more discerning. They use multiple shady marketing techniques to hype a product that is mediocre compared to the claims.
Whatever blood pressure benefit you might receive from the cacao is completely erased if you try to communicate with Maia Cacao customer care about items missing from your shipment. They will respond, but don't expect them to ship the missing items. I purchased “buy 2, get 2” and added 9 additional bags of Maia cacao at checkout for $157.50 on Aug 29, 2025. I received 4 bags of cacao delivered by Amazon on Sept 22, 2025. I emailed Maia customer care on Oct 12 and 14 to report the missing cacao and Maia customer care said “no problem, we'll ship the missing bags of cacao right away.” I never received an email with tracking stating a 2nd shipment was sent. I never received an email with tracking from Amazon for a 2nd shipment for the order. I never received a “delivered” email or text from Amazon for a 2nd shipment for the order. Maia customer care insists the package was delivered and has given me 2 addresses where it was supposedly delivered, neither of which is the address that is on the order - my address. I got multiple email responses from Maia customer care when I continued to request a 2nd shipment with the 9 bags of cacao that I never received. They kept emailing back saying they would investigate and handle it. I never received the 9 additional bags. Maia refuses to make this right. $157.50! Theft. Dishonesty.
P.S. The response from Maia Customer Care to my review on TrustPilot was “the 2nd shipment for this order was delivered” and a tracking number they sent me previously for an address in another state.
i placed an order today am i am yet to receive a confirmation email of purchase! i have left umpteen messages and no response , concerned !
I ordered in December 2025. Weeks later I received notice that the product was shipping from China of all places. I still have not received the shipment and I get no response from multiple request requests for a refund on their website. Do not waste your money.
I checked through various AI sources and get feedback from all that their claims are extremely hyped up. They also claim a 4.9 here on trust pilot. When I checked, there was only one review here for them, and it’s from a customer who’s still waiting for his order after one month. Due diligence is required first any online advertising. These companies are not vetted for relevance.
This may be a fake company. They have on their website a 4.9 trustpilot rating, but there is no record of them here on trustpilot. It has been over 1 month and I have not received my order. The customer service also does not respond.The tracking code does not go through or tell me where it is.
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