Byway Avis 

What a wonderful holiday we have had organised by Byway. From the first enquiry through to support on our trip when we needed it, the team has always responded quickly and efficiently. Our trip was through five countries with six stops and over 2500 miles travelled. The Bergen to Oslo line with a side trip down to Flam was amazing and a high light.
The hotels were all within walking distance from the station and of a high standard. We really enjoyed the ferry crossings in our deluxe cabins.
Our journey home was on 28 June one of the hottest days in Europe with trains slowing down due to the heat. The team at Byway made last minute changes to our itinerary to ensure that we arrived home with minimal delay. I will certainly be booking a rail holiday with them again, no hassle with driving and navigation or deciding upon accommodation. So a relaxing adventure was ensured!

I’ve never liked travelling, but until Elon Musk develops a teleporter, we will have to travel to visit other places. I hadn’t had a proper holiday in years so was determined to take one this year, early if possible. I kept putting it off until May when I thought it will be now or never.

I wanted to visit Porto for personal reasons, but with uncertainty about air travel due to the situation in the Gulf, I looked in the first instance to trains. I found Byway without much searching and said I wanted to go ASAP. Normally, this company plans trips months ahead but somehow they accommodated me for the first week in June. I would travel outwards June 1 stopping overnight in Paris, 2 nights in Barcelona, 1 in Madrid, and 3 in Porto then fly back.

They fixed me up with four amazing hotels, including a ninth floor suite in Madrid, and sorted out my queries about e-tickets including en route.

My only regret is that I didn’t book another day in Paris and another in Madrid. For health reasons I prefer to travel late in the day; it can take a while to get my ancient back moving. I would have liked especially to have spent a full day in Paris to revisit the sights I saw in 1992, in particular the Eiffel Tower and the Louvre. This time I had to settle for the July Column in the Place de la Bastille.

I’ve been to Spain before but not Madrid and had to settle for admiring the quite fantastic buildings around my hotel.

My passport runs out this year, and next year, if I am still alive and kicking, I would like to visit Ireland, in particular Dublin, so if I do, I will use Byway again.

We are very happy with our experience with ByWay. Not only was booking our journey easy, they also informed us two days prior to an issue caused by the rail strikes - they recommended a solution and booked our new tickets. We highly recommend them and will use them for any future journey.

First time with Byway. Adapted trip to suit my preferences, very flexible in planning. Sorted all travel and hotels ( which were great) and the support function via what’s app really impressed me. Travelling by train gives you real sense of the countries you pass through. A proper adventure. Yes there’s some queuing but you get that with planes! Will certainly use Byway again. 5 stars

This is the second year I have used Byways they are ace. Friendly, helpful and knowlegable. They provide a perfect rail holiday. Giving you all the freedom of feeling that you are on your own, you are, with the constant back up of their great travel app. Great!

Thoroughly enjoyed our first European train trip and appreciated the organisation done for us by Byways. Every connection worked well and the hotels were just great. It was good to know that there was someone to provide support during the trip, although not needed. Definitely recommend to anyone wanting to avoid all the hassle and carbon emissions of flying.

We were keen to travel by rail and a friend recommended this company and it lived up to expectations From the outset we found exploring the options on the website good and then finalising our options through a phone call was easy. For first timers getting to grips with the Rail Planner app takes awhile but in addition to a useful zoom seminar there was phone back up. The overall quality of our dealings with staff whether through phone, email or WhatsApp has been excellent and all of them had extreme patience in dealing with the likes of us!

They helped us plan the holiday and offered useful suggestions and ideas. It was lovely leaving all the booking of the trains and accomodation to Byway which all worked perfectly. The support was instant and when we were stranded in France on a broken down train, the support via Whatsapp was so reassuring and instant, trying to change our next train. They stayed in contact until 3am and we were safely in our hotel. Outstanding service!

Well organised holiday on a somewhat unusual itinerary. My journey with Byways followed on from some earlier travel (not arranged by Byways) and was therefore one-way. I needed a special arrangement to receive all the Byways documentation before I left home for the earlier trip, which was in a remote area with uncertain wi-fi facilities. This was achieved. My Byways journey involved an overnight ferry and rail transport through Germany and France, with various stops on route. The hotels chosen had charm or historic interest - sometimes both. I needed special assistance from Byways via Whats App following an accident and injury. This involved changing a reservation from a seat on an upper carriage deck to a lower carriage deck. Due to heavily booked trains, this required a significant change of route at short notice. It was done super-efficiently and very kindly, appreciated all the more because my confidence had taken a hit. I would certainly use Byways again if I was planning a similar type of trip. Very useful to have experience of them as I seek ways to avoid plane travel whenever possible.

We've just returned from a fabulous trip. Byway put together an excellent itinerary for us to enjoy. All travel arrangements, including a last minute coach booking to get us to Verona when a rail strike threatened to disrupt our journey were excellent . The detailed, bespoke journey planner made it hard to go wrong. An excellent website, easy booking system great hotel choices and first rate customer service. Highly recommend.

We've just returned from our third holiday arranged by Byway. They've been great at tailoring holidays to match our requirements. Always helpful and informative. They take the stress away from making the arrangements, ensuring we can enjoy the experience

Good choice of journeys & hotel options.
Very good & fast replies with all communications - initially email & WhatsApp messages on your journey.
All staff well -informed helpful & polite.

We have now had four holidays with Byway. They have all been well organised and have been on itineraries which we have chosen. The choice of hotels is good, the preparation for using the slightly scary Interrail app excellent and the support during the trip (rerouting to avoid difficulties etc) excellent. We intend to go on further Byway holidays and have recommended them to friends,

We had a delightful Italy trip - four cities and all by train! Instead of being bored waiting in airport lounges, we watched the beautiful country side! As seniors, we appreciated that Byway was helpful with all our specifications for travel and hotels. The support is prompt, friendly and warm. We recommend Byway and we will definitely do another trip with them!

A fantastic company who go out of their way to make your holiday special and a success

Fantastic service from start to finish which enabled us to have a wonderful holiday. Would definitely recommend.

We had a great trip around Scandinavia. We were able to tailor our itinerary and the advance information Byway provided was clear and comprehensive. We enjoyed having all the trains and hotels booked, but then being free to do what we wished at each location. Byway’s customer service during our holiday was excellent and if there were any queries the Byway team replied by WhatsApp within minutes.

Really fantastic company - helped us to craft our perfect honeymoon fitting in everything we wanted, gave lots of information and prepared a very useful itinerary for before we went giving details of our tickets and everything we needed to do beforehand, and when we were actually on holiday, provided round the clock advice and helped iron out any issues with travel we encountered. I couldn't recommend them highly enough!

We had a great rail adventure. From discussing options, to getting organised to enjoying our journey, team were thoughtful and interested, knowledgeable and prompt with replies. Enough back up for queries, enough flexibility to do our own thing and easily contactable if needed.
Just back from our first trip and we’d do another. Recommended to us by a friend and we’d recommend to others.

Byway were incredibly helpful throughout the planning, booking and travelling stages of my visit to Copenhagen. Not all the trains ran on time, so their back up support was invaluable. They helped me select good quality budget accommodation and the whole process was smooth from start to finish.