We had cause to complain about our hotel in Seville, which was in the midst of redecorating. Within the hour Byway had shipped us out to another hotel (which was excellent) and picked up the full cos... Voir plus
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Just returned from a 13 night trip to France and Spain organised by Byway. Couldn’t have been smoother. All the arrangements were clearly documented, hotel choices were great, and support was near i... Voir plus
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This was our second trip with Byway, this time through France, the Alps and Italy, where we stayed for a week with family. Their recommendations of places to stay, including hotels, were perfect and i... Voir plus
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This was my second trip with Byway. They are courteous, constructive, reliable, knowledgeable, patient with oldies (!) and very speedy with support when needed. Eurostar cancelled our journey with no... Voir plus
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À propos de l'entreprise
- Voyagiste
- aussi dans
- Agence de voyages
Écrit par l'entreprise
Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
Coordonnées de contact
International House, E1 6BD, London, Royaume-Uni
- +44 20 4652 0805
- hello@byway.travel
- byway.travel
4,9
Excellent
1 k avis
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Great Company!
This company is so good at communication. Their response was so quick if you had a question or problem. My family really enjoyed the train travel. We were able to see some amazing views of the country side as well as the cities. The food and drink on the trains was very good and met our needs.
4 mai 2026
Avis spontané
Réponse de Byway
Hi Susan,
Thank you for such a wonderful review! We're so happy to hear that the whole family enjoyed the trip, and that the journey itself was such a big part of the experience. It's great to hear that you got to see fantastic views along the way and that the team were on hand to support when you needed too. Hopefully we can help you plan your next family rail adventure soon :)
- The Byway team
Well organised and efficient
Well organised and efficient. Their WhatsApp support during our holiday was exceptional. We wouldn’t hesitate to use them again.
15 mai 2026
Avis spontané
Réponse de Byway
Hi IR,
Thank you for your kind words. It's really great to hear that the support was there when you needed it during your holiday. We'd love to help you plan your next adventure in the future!
- The Byway team
Efficient and supportive
Efficient team, good online for dummies, excellent hotels. Would definitely use again.
23 avril 2026
Avis spontané
Réponse de Byway
Hi CM,
Thank you for your great review. We're so pleased the hotels were a hit and that the online guidance felt clear and easy to follow. We hope we can help you plan another rail trip before too long :)
- The Byway team
Great organisation and experience
Efficient booking process, good price and excellent accommodation. Extremely responsive via troubleshooting WhatsApp group.
24 avril 2026
Avis spontané
Réponse de Byway
Hi Delphine,
Thank you for this kind review. It's great to hear that the booking process felt straightforward and that the accommodation was just right. Really pleased the support was there promptly when you needed it too. Hopefully we can help you plan another slow travel holiday in the future!
- The Byway team
Highly recommend Byway
Just back from a 15 night trip across France to Corsica organised by Byway. Brilliant itinerary, great hotels and the what’s app support was so responsive. We didn’t have any problems , just needed to query. Couple of things and the Byway team responded instantly,
27 avril 2026
Avis spontané
Réponse de Byway
Hi Vicky,
Thank you for this lovely review. Fifteen nights across France to Corsica sounds like a wonderful adventure! We're really pleased the itinerary and hotels all came together well, and that the team were so quick to respond whenever you had a query. Hopefully we can help you plan your next trip soon :)
- The Byway team
This was our second trip with Byway.
This was our second trip with Byway.
We enjoyed both the journey and the main destination (Nice). Great hotel locations, amazing views from the train along the coast between Marseille and Nice, and lots of other places within easy reach of Nice by public transport.
4 mai 2026
Avis spontané
Réponse de Byway
Hi Isabelle,
Thank you for your fantastic review. A train journey along the coast between Marseille and Nice is hard to beat for scenery, and it sounds like Nice was a brilliant base for exploring the surrounding area. We're really pleased the hotels worked out well, and it's great to have you back for a second trip. Hopefully we can help you plan a third before too long :)
- The Byway team
Couldn’t be happier!
Couldn’t be happier!! Such a wonderful trip. All communication with Byway and planning was perfect. From planning the journeys in the railway app, the hotels, and the amazing places to visit we will definitely be using Byway again.
27 avril 2026
Avis spontané
Réponse de Byway
Hi Donna,
Thanks so much for this lovely review! It sounds like a wonderful trip, and we're really pleased that every part of it, from navigating the railway app to discovering amazing places, all fell into place so well. We hope we can help you plan the next one soon :)
- The Byway team
Perfect Solo Trip !
I had booked a trip through Byway, travelling solo. Everything was arranged from the train journeys to hotels - all hotels were in perfect locations, easy to get to and to get around from. This whole process was excellent, and contact and support from Byway was amazing. I will be looking forward to arranging my next trip with them. I would recommend Byway to everyone.
29 avril 2026
Avis spontané
Réponse de Byway
Hi Marion,
Thank you for this wonderful review. It's so great to hear that everything came together so well for your solo trip, and that the hotels all worked out perfectly in terms of location. We're really pleased the whole process felt well supported from start to finish. Hopefully we can help you plan another solo adventure in the future!
- The Byway team
Great experience
Great experience. All communication and planning was spot on and very helpful staff when we had a query
11 mai 2026
Avis spontané
Réponse de Byway
Hi Jan,
Thank you for your kind words. It's wonderful to hear that you had a great experience on your trip. We're so pleased that the planning and communication all went smoothly, and that the team were on hand when you had a query. We hope we can help you plan another trip soon :)
- The Byway team
A great train holiday booked for us by Byway!
We gave Byway our dates for a 2 week holiday by train to Zurich, Salzburg and Vienna and they booked us 11 train journeys which were all so enjoyable -well timed for connections and even upgraded to 1st class! We had a couple of little suggestions of changes in the original plan and Byway were very helpful and quickly changed the itinerary to suit us.
As over 70s we gained confidence using the tickets on our mobile phones and managed it all fine using their helpful step by step instructions.
Our hotels were suggested by Byway and were good and easily accessible from the train stations.
It was so good to feel confident of help if we had needed it at any time....and luckily we didn't need to phone them.
A great holiday!
5 mai 2026
Avis spontané
Réponse de Byway
Hi Hilary,
Thank you for this lovely review. Zurich, Salzburg and Vienna over two weeks with 11 train journeys sounds like a wonderful trip, and we're really pleased the connections and upgrades all worked out so well. It's great to hear that the step by step instructions helped with the mobile tickets, and that the team were quick to adjust the itinerary when you wanted a couple of tweaks. We hope to help you plan your next slow travel adventure in the future :)
- The Byway team
Everything is taken care of
I have just returned from my second holiday booked with Byway and had the most amazing time. I was able to thoroughly enjoy each location knowing that all the practical stuff was taken care of. All I had to do was turn up on time! I'm already thinking about my next trip.
21 avril 2026
Avis spontané
Réponse de Byway
Hi Stuart,
Thank you for your wonderful review. It's so great to hear that you were able to simply soak up each destination without worrying about the logistics, that's exactly what we hope for. We're thrilled you're already thinking about the next one and can't wait to help you plan it!
- The Byway team
Trip to Italian Riverera
Very efficient ; good quality documentation supporting the trip; helpful zoom call prior to travel covering the interrrail experience; great accommodation choices;
24 avril 2026
Avis spontané
Réponse de Byway
Hi there,
Thank you for your kind words! It's great to hear that the pre-trip Zoom call was helpful for getting prepared, and that the documentation and accommodation all worked well for you. Hopefully we can help you with another trip in the future :)
- The Byway team
Awesome!!!
From the beginning of the booking experience throughout the entire trip from beginning to end this was a fantastic experience! The individual support we received throughout the entire process was fantastic! Byway was there for us on a personal, individual basis 24/7 and helped us immensely! What a fantastic trip! We are already planning out next one. We wholeheartedly recommend Byway!!!
20 avril 2026
Avis spontané
Réponse de Byway
Hi Marc,
Thanks so much for such a glowing review. It's really lovely to hear that the support felt personal and consistent throughout, from the very first booking stages right through to the end of your trip. We're so pleased you're already thinking about the next slow travel trip and we can't wait to help you plan it :)
- The Byway team
So helpful and efficient!!
We knew where we wanted to go but were unsure how to plan it and Byway did all of that for us! They took away the frustration and aggravation of checking trains, journeys and hotels. When an issue was encountered by them they immediately found a way round it. They kept us informed every step of the way and provided useful hints and tips. Neither of us had ever used Interrail before but their instructions video was brilliant!! The hotels they chose were, in the most part, absolutely perfect! This was the first time we had been on a rail journey like this and had left us thinking where we will be going to next!!! Brilliant company!!!
29 avril 2026
Avis spontané
Réponse de Byway
Hi Liz,
Thank so much for this brilliant review. It's great to hear that the planning process took the stress out of what can feel like quite a daunting task, and that the team kept you well informed throughout. Really pleased the Interrail video was helpful too, it's something we put a lot of thought into! We love hearing that the trip has already got you thinking about where to go next, and we hope we can help you plan that adventure by rail soon :)
- The Byway team
Just brilliantly organised and…
Just brilliantly organised and supported. We decided some time ago not to fly anymore and this is a great alternative. This is the second time we've done a Byway train trip and both have gone really well. The bonus was that we were told after the holiday that we have saved lots of CO2 by travelling by train.
12 avril 2026
Avis spontané
Réponse de Byway
Hi Kat,
Thank you for this lovely review. It's wonderful to hear that your second trip with us went just as well as the first, and we hope there are many more to come! Really glad the CO2 savings were a welcome bonus too. We look forward to helping you plan the next one :)
- The Byway team
Imperial Cities of Europe trip
We recently took the imperial cities of Europe trip booked through byways travel, booking the trip was very easy and communication was excellent. The train journeys we took and the seat reservations made were great we had first class seats on every train and a private cabin on the sleeper train from Vienna to Amsterdam, The Accommodation was mixed, in Brussels, Berlin, Prague and Vienna the hotels were very good however the hotels in Budapest and Amsterdam were not in my opinion of the same standard for me and my partner so we booked into other hotels at our own cost and Byways did all they could by giving us a bit of compensation for this, I would advise anyone booking this type of holiday to review the choice of hotel you are allocated when you book as this can be changed and not wait until you have arrived to find it is not suitable as we did. I would thoroughly recommend Byways Travel as they made everything so easy and gave great support when it was required.
7 avril 2026
Avis spontané
Réponse de Byway
Hi Roy,
Thank you so much for such a detailed and thoughtful review. The Imperial Cities trip sounds like a wonderful adventure, and we're really pleased the booking process, train journeys and seat reservations all went smoothly. First class seats and a private sleeper cabin from Vienna to Amsterdam sounds like a lovely experience! We're sorry to hear that a couple of the hotels didn't meet your expectations, and we appreciate you sharing that advice for fellow travellers about reviewing hotel choices at the booking stage. We're glad we could offer some compensation and that the overall trip was a positive one. We hope to help you plan your next rail trip soon :)
- The Byway team
I had a great trip due to the…experience of the Byway team.
I had a great trip due to the organisation and support from the Byway team. Hotel bookings trains and connections all first class and when things didn’t go according to plan A Byway were quickly there with an excellent plan B. All of which added to the overall experience.
13 avril 2026
Avis spontané
Réponse de Byway
Hi Brian,
Thank you so much for your lovely review. It's great to hear that everything was well organised from the outset, and that when things didn't quite go to plan the team were quick to come up with a solution. We're so pleased you felt plan B added to the overall experience! Hopefully we can help you plan your next slow travel adventure in the future :)
- The Byway team
Top notch
Excellent route planner, and excellent in-trip support. Eurostar cancelled our return train halfway through the holiday, but Byway remedied this within five minutes of forwarding Eurostar's email to them.
We considered booking our trip directly, but having priced it up, Byway's price seemed reasonable, and definitely worth having their support service as a backup if things go wrong.
27 avril 2026
Avis spontané
Réponse de Byway
Hi Alice & Bob,
Thanks so much for this fantastic review. A Eurostar cancellation mid-holiday is never welcome news, so we're really pleased the team could get everything sorted so quickly. It's also good to hear that the pricing felt reasonable, especially with the peace of mind that support is there if anything crops up. We hope to help you plan your next trip before too long :)
- The Byway team
Will definitely use Byway again
Will definitely use Byway again! Absolutely brilliant support. Super fast and efficient with any queries. Explained all the travel itineraries in exact detail. No worry or stress - just happy trouble free travel.
20 avril 2026
Avis spontané
Réponse de Byway
Hi Carolyn,
Thank you for your kind review. It's so lovely to hear that the whole experience felt stress-free and well supported from start to finish. We always want our travellers to be able to focus on enjoying the trip rather than worrying about the details! We look forward to helping you plan your next adventure :)
- The Byway team
New Experience For Us
This is the first time we have used ByWay Travel. Great company! The booking process for easy enough. We travelled from London to Brussels on Eurostar +, then onto Bruges by train. We were booked into a 4 star boutique hotel, which was lovely. Location of the hotel was centralised, so everything was nearby. About a month before our trip they held weekly seminars to go through the train app we needed for our Travel. Also there was WhatsApp support for people that needed it if required.
16 avril 2026
Avis spontané
Réponse de Byway
Hi there,
Thank you so much for this lovely review! It's great to hear that your first trip with us went so smoothly. Your journey to Brussels and Bruges sounds like a brilliant holiday, and we're so pleased you liked the hotel. Really glad the Interrail webinar was helpful for getting to grips with the RailPlanner too. Hopefully we can help you with your next slow travel adventure in the future :)
- The Byway team
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