Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... Voir plus
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Lisez les avis des autres
Great selection of stuff on the website, including the unexpected Dirndl dresses (sadly we're not going to Oktoberfest this year) and some great boots and shoes. Smooth checkout and great offers. I... Voir plus
L'entreprise a répondu
AVOID AT ALL COSTS. Ordered boots from this bogus company. They appear UK based but goods are shipped from China & returns are codtly. Tried to cancel but got offered 50% discount to post review, whic... Voir plus
L'entreprise a répondu
Only just discovered this brand and I’ll definitely be shopping there again! Beautifully laid out website and product curation, I purchased a lovely pair of trainers at half price. Checkout was seamle... Voir plus
L'entreprise a répondu
4,0
Bien
115 avis
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A répondu à 100 % de ses avis négatifs
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Les gens ont aussi consulté
Different kind of refund system but…
Different kind of refund system but couldn't fault the speed and professionalism with which the company dealt with my issue.
3 octobre 2026
Avis spontané
Réponse de Bywildrose
Hi there, quick, professional service is what we aim for, and it's lovely to hear that came across. We hope to welcome you back before long. 🌹
Warm regards,
The Wild Rose Team
If I could give this company 0 stars I…
If I could give this company 0 stars I would.
I ordered a dress- I then got an email asking for a review on here and in return would provide 50% back….after further conversation they admitted this could be misleading as it was store credit they would provide. When the dress arrived it was poor quality-similar to Shein but 5 times the price. I tried to arrange a return and they are now trying to charge an admin fee for the refund against my statutory rights. Whilst it’s in their t&c that legally doesn’t remove my right for a full refund within 14 days. Avoid at all costs.
3 octobre 2026
Avis spontané
Réponse de Bywildrose
Hi there,
Thank you for taking the time to share your feedback, and we understand how frustrating this has been for you.
Our order terms are available on our website, and we would welcome the chance to look into your order personally. Please write to us at hello@bywildrose.co and our team will be happy to help.
Kind regards,
The Wild Rose Team
Réponse de Bywildrose
Hi Lizzie, lovely to hear it felt so easy. We'd be glad to see you again whenever you're next browsing. 🤍
Warm regards,
The Wild Rose Team
The dresses look beautiful
The dresses look beautiful, I can’t wait to receive mine. Easy to follow and purchase but I did struggle to find the size guide but that is probably just me
2 octobre 2026
Avis spontané
Réponse de Bywildrose
Hi Lucy, glad the purchase was easy to follow. Our team is always happy to help with any questions at hello@bywildrose.co. A warm welcome awaits whenever you'd like to return. 🌷
Warm regards,
The Wild Rose Team
Fab selection of larger shoes for women
It's so hard for me to find nice style shoes in my size, I'm a UK 9.5 and I was so happy to discover this shop! So many gorgeous styles to chose from and the ordering was simple and clear. I'm still waiting for my items to arrive as I only ordered yesterday but I'm very excited to receive my new boots!
30 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Catherine, a shop that makes finding stylish shoes in your size a pleasure is just what we hope to be, and we're glad ordering was simple and clear. We'd be delighted to see you again when the next piece finds you. 👢
Warm regards,
The Wild Rose Team
Do not order from them
Do not order from them. Very slow delivery. Allow at least 4 weeks. Whilst the item is fine it does not look like the image. No lining, average quality. Paid £50 but it should be £5. Returns are challenging - at best 20% refund, or the pain of returning and paying yourself only to receive store credit.
1 octobre 2026
Avis spontané
Réponse de Bywildrose
Hi Holly,
Thank you for taking the time to write this. Our order and returns details are on our website for anyone who'd like to look back over them, and we'd really like to talk through your order with you directly.
If you drop us a line at hello@bywildrose.co, we'll take a proper look at your order.
Kind regards,
The Wild Rose Team
Yet to receive the product
Yet to receive the product. Waiting for the same for further review
30 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi there,
Thank you for sharing your feedback. Our order terms are available on our website, and we would be glad to look into your order personally.
Please write to us at hello@bywildrose.co with your order details and our team will do their utmost to assist.
Kind regards,
The Wild Rose Team
This website is a SCAM
This website is a SCAM - AVOID AT ALL COST! After waiting 14 days for the goods to arrive, to my disappointment they do not reflect the website. I was not expecting Shein quality dresses and the return process is ridiculous even though they claim on their very professional website that its "hassle free returns". You have to pay the customs charges - navigate the sending the very poor quality dresses back to China which also incurs a hefty cost. This website very much presents itself as a British based company when it is clearly not. I have tried to communicate my frustrations to them only to be met with discount offers of 15% etc - one suggestion from them was I take the 15% discount and either sell the dresses or donate them!!! Trading standards must be informed of this company - which is exactly what I plan to do after writing this. Steer clear buyers - it is awful and very close to being unlawful.
28 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Niki,
Thank you for taking the time to share your feedback, and we understand how frustrating it can feel when a purchase doesn't turn out as you had hoped.
At Wild Rose, we take pride in every order and aim to be as transparent as possible, which is why our warehouse and contact details, along with our order and returns policies, are listed on our website. We would welcome the chance to look into your order personally, so please write to us at hello@bywildrose.co and our team will do their utmost to assist.
Kind regards,
The Wild Rose Team
Réponse de Bywildrose
Hi Janine, quick and easy is exactly how it should be. A warm welcome awaits whenever you'd like to return. ✨
Warm regards,
The Wild Rose Team
Nice visual website which is easy to…
Nice visual website which is easy to navigate.
The products are presented clearly with good descriptions.
Ordering was swift and straightforward.
28 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi there, easy to navigate, clearly presented, and swift to order — a smooth experience from first look to checkout. We'd be delighted to see you again when the next piece finds you. 🌿
Warm regards,
The Wild Rose Team
Scam
Scam. Absolutely no nonsense scam site. Rubbish quality and no returns portal. Your money is lost if you buy from them.
Caveat emptor!!
16 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Mike,
We appreciate you sharing your feedback.
Wild Rose is an independently founded brand with a UK base. Please do reach out to us at hello@bywildrose.co and our team will be glad to look into your order personally.
Kind regards,
The Wild Rose Team
⚠️ BUYER BEWARE SCAM
⚠️ BUYER BEWARE SCAM – VERY MISLEADING RETURNS ARRANGEMENT
I ordered dresses from Wild Rose and was shocked by the quality when they arrived. The items were poorly made and did not correspond to the quality represented on the website.
What is particularly concerning is the discrepancy between the way the business presents itself online and the actual fulfilment/returns arrangement. The website presents Wild Rose as a Western fashion retailer and currently displays a London warehouse address, yet I was instructed to return my goods to:
Wu Xi
Building 4, 4th Floor
58 Baiye Road
Dongguan, Guangdong 523000
China
+86 19329021556
I had to pay £74 to return the dresses to China.
I have now returned the goods by DHL and am seeking a full refund.
I have also discovered that the exact same Chinese return address and telephone number appear in complaints concerning other online retailers. That raises serious questions about the transparency of this business and its fulfilment operation.
I have reported the matter to my bank and provided them with the evidence because I believe the way the business is presented and the actual fulfilment/returns arrangement warrant investigation.
My advice to other UK buyers: **research the company very carefully before ordering and specifically check where returns actually have to be sent.** A website presenting itself as a Western fashion retailer does not necessarily mean your purchase is being fulfilled or returned within the UK, US or Europe.
I would not purchase from this company again.
7 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Vanessa,
We appreciate you taking the time to share your experience.
Wild Rose is an independently founded brand with a UK base. We would very much like to look into your order personally — please do write to us at hello@bywildrose.co and our team will do their utmost to assist you.
Kind regards,
The Wild Rose Team
Réponse de Bywildrose
Hi Gabby,
We appreciate you taking the time to share your experience with us.
As an independently founded brand, Wild Rose is committed to clarity — our product imagery is representative of the collection, and all relevant purchase information is available to customers ahead of ordering. We would welcome the chance to look into this for you personally — please do reach out to us at hello@bywildrose.co and our team will do their utmost to help.
Kind regards,
The Wild Rose Team
Réponse de Bywildrose
Hi Rachael, wonderful to hear — glad the service lived up to it. Whenever you're ready for the next, we'll be here. 🌸
Warm regards,
The Wild Rose Team
A bootiful experience!
Great selection of stuff on the website, including the unexpected Dirndl dresses (sadly we're not going to Oktoberfest this year) and some great boots and shoes.
Smooth checkout and great offers. I reckon we'll be back.
27 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Max, a bootiful experience indeed — and we hope Oktoberfest finds its way back onto the calendar before long. We shall look forward to welcoming you back. 🥾
Warm regards,
The Wild Rose Team
I’m very happy with my experience
I’m very happy with my experience. The service was excellent, everything went smoothly, and I’m very satisfied with my order. I would definitely recommend this company.
27 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Joanna, excellent service, a smooth experience, and a satisfied customer who would recommend us — that really is the best kind of review to receive. We shall look forward to welcoming you back. 🌸
Warm regards,
The Wild Rose Team
Réponse de Bywildrose
Hi Paul, simple to use and quick to deliver — glad both hit the mark. Do visit us again whenever the moment feels right. 🌿
Warm regards,
The Wild Rose Team
All went well so far can’t wait to wear…
All went well so far can’t wait to wear they should fit as well described
25 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Margaret, glad the experience has been a smooth one and that the description gave you the confidence to order. Whenever you're ready for the next, we'll be here. 🌿
Warm regards,
The Wild Rose Team
Scam company selling the same stock and…
Scam company selling the same stock and operating the same way and Clara London avoid!!
25 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi Em,
We appreciate you taking the time to share this.
Wild Rose is an independently founded brand with a UK presence. Our terms and collection details are made available to customers prior to purchase, and we would welcome the opportunity to discuss your order personally — please get in touch at hello@bywildrose.co and our team will be happy to help.
Kind regards,
The Wild Rose Team
So excited to find a shop that caters…
So excited to find a shop that caters for women's size 10 shoes! Cant wait to receive my order
25 septembre 2026
Avis spontané
Réponse de Bywildrose
Hi there, size 10 shoes that are actually in stock — glad we could deliver on that. Whenever you're ready for the next, we'll be here. 👠
Warm regards,
The Wild Rose Team
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