The order was placed and paid for. 1 month later, I get email responses stating they are Expediting the glasses to quality control. The same response, word for word on Oct 16, and Oct 20. Customer ser... Voir plus
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Lisez les avis des autres
This company provided top notch customer care and service. Communication was excellent. I am very happy with the product. I have a difficult eyesight situation and even though this was an Internet... Voir plus
The frames are made well and the prescription was spot-on. The pads offer great grip. Overall fit wasn’t quite right and CA Glasses was super helpful in getting us dialed in. Customer support was exce... Voir plus
L'entreprise a répondu
I've purchased three pair of sport glasses for tennis over the last few years that fit the bill for both looks and safety considerations. All were single vision prescriptions. I love em! Recently I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2006, CA Glasses was born as an alternative for people looking for high quality prescription sports and safety glasses. We develop high quality, ANSI and FDA complied frames and lenses for our consumers, and sell them at prices everyone can afford. CAGlasses is a company with a passion for the eye. Whether you are looking for safety glasses for work, sports glasses for passion or eyeglasses for fashion, buying them in our store is extremely easy and enjoyable. We strive to meet every needs of our customers and leave everyone looking great and happy. Interestingly, our desire for high quality lenses led us to establish an optical lab that make not only high standard optical lenses and but eventually allow us to make medical grade products for doctors and dentists. We are excited about what the future brings and open-minded about finding new technologies to meet our client's future needs.
Coordonnées de contact
Etats-Unis
- caglasses.com
3,8
Bien
215 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great glasses and even better customer…
Great glasses and even better customer service! They arrived with a small issue, but the company was quick to help and got everything fixed without any stress. Really happy with my purchase.
8 octobre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your kind review! We’re glad to hear you’re enjoying your glasses. We apologize for the small issue on arrival, but we’re very happy we could resolve it quickly and make the process stress-free for you. Your satisfaction means a lot to us, and we truly appreciate your trust. Enjoy your new glasses! 🙌💛
Very understanding customer service
Very understanding customer service. Glasses were not what i was looking for so i worked w/ the team and found a pair that look to be the fit.
20 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your feedback! We’re glad our customer service team was able to work with you to find the right pair. We’re always here to help make sure you end up with glasses you truly love.
Shooter safety glasses
I purchased a pair of pistol range ANSI-Z87-1 rated safety glasses. Encountered a minor fitting issue. CA Glasses offered immediate assistance and could not have been more responsive to my questions. Also helped me find a perfect solution. I am very impressed with CA Glasses.
1 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your wonderful review! We’re glad to hear that your ANSI Z87.1 safety glasses worked out and that our team was able to assist quickly with the fitting issue. Your satisfaction is always our priority, and we’re happy we could help you find the perfect solution. We truly appreciate your trust in CA Glasses!
Great Overall Experience
Great prices, fashionable frames and quick customer service responses all add up to a fantastic purchasing experience.
26 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for the wonderful feedback! We’re thrilled to hear that you enjoyed our prices, frame selection, and responsive customer service. Providing a smooth and satisfying experience is always our goal, and we’re glad we delivered for you.
We truly appreciate your support and look forward to helping you again in the future!
Service after the Sale
The Customer Service team is currently remaking my glasses due to an issue with one lens in my second pair of safety glasses. They have been kind, professional and attentive to my problem since I called and informed them. I truly believe they will get me fixed up and back to work! When I need more, I’ll still use CAGlasses!***Update, Dec 23,2025. My replacement safety glasses arrived today and they are exactly what I needed. I am satisfied. Every order I have made, and this remake took about 4 weeks. Just don’t expect fast, and you will be ok. They stood behind the issue and solved it.
24 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your feedback! We’re glad to hear that our customer service team has been able to assist you promptly and professionally. We truly appreciate your patience while we remake your glasses, and we’re committed to getting everything fixed up so you can get back to work as quickly as possible.
We’re grateful for your trust and look forward to serving you again whenever you need your next pair.
Thank you for choosing CAGlasses!
Excellent value for money
Excellent value for money and impressive customer service. The glass quality is great for the price, and the team was responsive and helpful throughout the process. Highly recommend.
25 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your wonderful feedback! We’re glad to hear you found great value in our products and that our team was responsive and helpful throughout your experience. We’re also happy the lens quality met your expectations. Your recommendation means a lot to us—thank you for choosing CA Glasses!
Best vision sports goggles.
The first pair of glasses I ordered were a pair of sports goggles with curved transition lenses. Unfortunately my left eye was not center correctly on the lens and they remade the glasses without me sending the other pair back and no additional cost to me. Since then I've ordered an additional three pair of sports goggles and I've been 100% satisfied. In addition that has always been a discount code and glasses that could cost hundreds of dollars were only in the range of $200. Great company great customer service. Since then many peers have been asking me about my goggles and I tell them to go to ca glasses.
25 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for sharing your experience! We’re glad we were able to remake your first pair at no additional cost and ensure the fit was perfect. It’s great to hear that your following orders have all been 100% satisfying. We work hard to offer high-quality sports goggles at competitive prices, and we appreciate you noticing the value—especially with our discount codes.
Thank you as well for recommending us to your peers. Your support means a lot, and we’re always here whenever you need us!
Customer service was excellent and the…
Customer service was excellent and the glasses are one of a kind.
25 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your review! We’re thrilled to hear that you found our customer service excellent and that you love your one-of-a-kind glasses. We truly appreciate your support and are always here if you need anything!
Customer Service for the Win
This is our second time ordering from CA Glasses. The quality of the glasses is very good. We needed a new prescription because the prescription changed. The customer service was helpful despite a shipping issue, and text customer service was particularly helpful in diagnosing a problem with the prescription. Sadly our doctor had written the prescription wrong so the glasses had to be made again, but the attention to detail in trouble shooting the problem was very comforting. We recommend CA Glasses!
25 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your continued trust and for sharing your experience! We’re glad to hear that you’re pleased with the quality of the glasses and that our customer service team—especially our text support—was able to assist in resolving the prescription issue. While we’re sorry for the inconvenience caused by the incorrect prescription, we’re happy we could help identify the problem and get everything back on track.
We truly appreciate your recommendation and look forward to serving you again whenever you need us. Thank you for choosing CA Glasses!
3 months still no glasses or refund
I ordered prescription shooting glasses on September 5tth, it is now November 25th and I still have not seen any glasses. The first order was delayed (eventually lost) due to postage assessment. I was told they would make a new pair, from what I can tell the lab never heard of it. I finally asked for a refund, still waiting for that after two weeks. Support is horrible. Apparently this review worked, I now have my refund.
24 novembre 2025
Avis spontané
Réponse de caglasses.com
We’re sorry to hear about your experience. Please note that your order was processed and shipped promptly; unfortunately, the shipment was lost by the carrier. We immediately offered a remake at no additional cost, which was declined, and we have since issued a full refund.
We strive to provide excellent service, and it’s disappointing to see a 1-star rating despite our efforts to resolve the situation. We appreciate your feedback and hope to serve you better in the future.
Great support start to finish
This was the first time I bought glasses online. The lenses were spot on for my prescription but the frames were not a good fit. I reached out to customer support and CA Glasses went above and beyond to get me in the right pair of glasses. Very informative and professional customer support.
Sincerely Eric Burrell
20 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your wonderful feedback! We’re glad to hear your lenses were perfect for your prescription, and we appreciate you giving us the chance to help with finding a better-fitting frame. Our team is always happy to assist, and we’re thrilled that you had a positive experience with our customer support.
Enjoy your new glasses, and thank you again for choosing CA Glasses!
CaGlasses Excel customer service and glasses
Leah was very helpful in correcting the defective glasses I received and offered to replace free of charge. I like the fact that when you call they are there to answer and also respond to emails quickly. The glasses I received fit perfectly and were exactly what I ordered. I highly recommend CA-Glasses as the customer service and products support are excellent.
25 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your kind review! We’re happy to hear that Leah was able to assist you and get everything corrected quickly. It’s great to know the replacement pair fit perfectly and met your expectations. We truly appreciate your recommendation and are grateful for your trust in CA-Glasses.
If you ever need anything in the future, our team is always here to help!
Can't give a 5 stars
Can't give a 5 stars. Had no problem seeing with the lenses. They were to big, they fell off my face.
24 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your feedback. We’re glad the lenses worked well, and we appreciate you letting us know about the fit issue. As discussed, we’re already in the process of remaking a new pair for you at no cost to ensure you get the right size and comfort.
If you need anything else while we complete the remake, please don’t hesitate to reach out — we’re here to help!
Better than crystal clear!
I'm a first time customer of CAGlasses, but not the last time. Aside from great selection, ease of ordering, the entire team is knowledgeable, helpful, professional and they see to it you are a satisfied customer. Thanks Leah!
24 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for the wonderful review! We’re thrilled to hear that your first experience with CAGlasses was such a positive one. Our team — and Leah especially — truly appreciates your kind words. We’re grateful for your trust and look forward to helping you again next time.
Thanks for choosing CAGlasses!
Great customer service
Great customer service. High quality products at a very good price. Would recommend them to anyone.
24 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with our customer service, product quality, and pricing. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help!
Top tier Customer Service
There is a lot of frame options online and once I received my first pair and they didn’t fit, I contacted customer service through email and they help me pick out the right frames for when I play airsoft and ordered them for me as well. Amazing customer service!
23 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for sharing your experience! We’re glad you reached out when the first pair didn’t fit, and we’re happy our team could help you find the perfect frames for airsoft. It’s wonderful to hear that you had such a positive experience with our customer service.
Enjoy your new glasses, and thank you for choosing CA Glasses!
Great customer service
21 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your kind words! We’re glad to hear you had a great experience with our customer service. We appreciate your support and are always here to help!
Excellent Service
Customer service responded quickly to my request after needing to replace a pair of glasses. They were able to issue a replacement and even offered a discount.
20 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your wonderful feedback! We’re glad our team was able to assist you quickly with your replacement and offer a discount to help out. We truly appreciate your trust in us, and we’re always here if you need anything in the future!
Quality product and excellent support
Quality product and excellent support. Initially had a bit of a glitch, but Kelly in customer service took care of it promptly and everything was resolved. I would prefer to see a faster turnaround but it is stated up front on their website so I can't complain.
21 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you for your thoughtful review! We’re glad to hear you’re happy with the quality of the product and that Kelly was able to resolve the issue promptly. We appreciate your patience with the turnaround time and your understanding since it’s noted on our website. If there’s anything else we can assist you with, we’re always here to help!
Really good experience
Really good experience, my safety glasses got brock and they send me a new frame for free. Just an amazing experience.
21 novembre 2025
Avis spontané
Réponse de caglasses.com
Thank you so much for your kind review! We’re glad to hear you had a great experience and that your replacement frame arrived without any issues. We’re always happy to help and we appreciate you choosing us for your safety eyewear. If you ever need anything else, we’re here for you!
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