capellisport.com Avis 1 241

The quality of their sportswear is poor
The sizing of their sportswear is inconsistent
They are an on-line store only - customer service from Capelli is an oxymoron.
There are way too many far better alternatives
There is no way that I can ever purchase anything from this company.

When I emailed for help I got an answer right away. Thanks Cecilia

I ordered 2 pairs of Medium socks. At some point in the cart the size changed back to the default size of XS. I realized this once I got the confirmation email, meaning the socks hadn't been packaged or delivered. I was told nothing could be done, that I would need to re-order and return the others, and that I would be responsible for all shipping. This would lead to $20 in socks with $30 in shipping. Just feel like this could've been handled differently.

You sent the wrong order, you have no proper plan for returning it, and we have to pay a lot of money for shipping. I'm really sorry for you.

Easy ordering and swift delivery. Would have been 5 stars but sent two wrong items. The return procedure could be better and not rely on organizing our own return shipping for their mistake.

This company is so terrible even Google blocked customers from leaving reviews because they detected “spam” because of so many negative reviews in a short period of time. I couldn’t leave a Google review because of this. Our club organization chose to order from Capelli in December for a February delivery. It is the end of March and our entire organization still does not have half of the order for every player. There was a mistake in my order for two pair of pants for $100+, I reordered in February and the expected ship date is for the end of April. There is no number to call for customer service, only a bot who responded with the same message saying to expect orders to take 5 weeks to ship. I’ve never experienced such terrible service after spending tens of thousands of dollars through a large club organization. Mistakes are acceptable, simply not communicating and delivering products in a timely manner is not.

Estoy utilizando la bomba digital, los cuadernos para coach y la botella termo de su página. Todos los productos me parecen de gran calidad. Ahora mismo estoy utilizando el cuaderno grande para dibujar con la plantilla del campo de fútbol, y el pequeño para tomar notas. Confío en que pronto saquen un cuaderno pequeño con un diseño especifico para diseñar entrenamientos, tomar notas de los partidos y hacer un seguimiento de los jugadores.

Had to pay shipping twice as the sight would not allow me to put both items in the cart. Made several attempts. Would have gone to another company but my Godson requested items from your company for his birthday. Did not want to disappoint.

The shirt is too smalll. This is not a true size of xxxl. I need a refund

I recently had a fantastic shopping experience that I wanted to share. I ordered a soccer top and bottom for my son, who had outgrown his team uniform from the last session. The process was incredibly seamless. From the moment I placed my order online, I appreciated how intuitive the website was and how easy it was to navigate.

To my delight, the uniform arrived within just five days. This timing was perfect, allowing me to get the decals attached and have everything ready for my son's game the following weekend. I was truly grateful for the prompt delivery, as it made the whole experience stress-free.

Additionally, I was able to take advantage of some great savings during my online shopping. It felt rewarding to find a quality uniform at a good price, which made this experience even better. Overall, I couldn't be happier with how everything turned out. The combination of efficiency, affordability, and excellent service made this shopping experience one to remember!

Normally I feel like things are a little overpriced however I found some really good quality things on clearance and was shipped quickly.

Fast shipping

Great product arrived on time great quality.

Parfait thanks

Got everything we ordered

I was directed to your site by two of your most outstanding staff members (Andrew Ross… and then especially Chris Keeney). Those two alone make any/all purchases a positive experience!).

Joking aside, your online shopping experience was second to none. Easy navigation, clear checkout methodologies, and more than adequate product descriptions. You could teach many retailers inside and outside of sporting apparel and accessories what the .com world should look and perform like.

Love the shoes! Kept informed the entire purchase lifecycle

Hello. We initially had a very poor experience with Capelli, but they went out of their way to resolve the issue and we are very thankful. Thank you!