I’m very happy with the service I received from the team. They were professional, helpful and supportive throughout the whole process of dealing with my accident claim. They kept me updated, explaine... Voir plus
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I’m very happy with the service I received from the team. They were professional, helpful and supportive throughout the whole process of dealing with my accident claim. They kept me updated, explaine... Voir plus
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They were unfailingly friendly and professional. They returned my calls and emails promptly and guided me through a tricky process. I am particularly grateful to Abby and Carol who were both patient a... Voir plus
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Car call made going through the bad experience of a car accident much better for me When you’re a taxi driver and self employed you are on your own when something like this happens All the staff... Voir plus
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Car Call were recommended to us by a local repair company and I’m so glad we used them. We didn’t have to go through our insurance, which made everything much easier. They arranged a hire car straight... Voir plus
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Car Call UK and its partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf. All members of our team are highly trained and experienced in providing the very best service advice and assistance when you need it most. We are here to help 24 hours a day, 7 days a week. No matter what time of the day, we can help.
2 Lancer House, Hussar Court, West Side View, Hampshire, PO7 7SE, Waterlooville, Royaume-Uni
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I wasn't sure at first, but from the start taking first call and their partners Kendertons dealing with hire vehicle, through the whole process was painless, quick and staff were very helpful and kept me updated on my claim from the start to repair which took just over six weeks (Christmas break) and didn't have any of the issues going through my insurance with the loss of excess, dragging out claim and then trying to get excess back etc so highly recommend Car Call & Kendertons for faultless, smooth & professional service

Réponse de Car Call UK
Great company to work with, quick replies and always helpful especially the rep I work with Katie she always goes above and beyond making all the claims are handled with urgency and care.

Réponse de Car Call UK
Great service,responsive and attentive,really pleasant to deal with!

Réponse de Car Call UK
Car Call were very efficient and I would recommend their service as they took all the hassle out of getting the car fixed

Réponse de Car Call UK
claim handeled well hire vehicle while off road great service

Réponse de Car Call UK
Car Call UK, kept me up to date with what was happening with the claim, Via emails and phone calls. The other company they used also kept me informed. I had the hire car for quite a while while they tried to sort out the claim.

Réponse de Car Call UK
Looked after all aspects of our claim including car hire so we were very satisfied with the service we received.

Réponse de Car Call UK
Excellent support received following a collision which was not my fault.
Good communication during the period till my vehicle was repaired and a satisfactory outcome.
So cant be faulted

Réponse de Car Call UK
Delivered a good outcome. Friendly interactions but a very protracted process. If you choose accident management in order to have single point of contact end to end, then probably not for you. You will need to provide their partners (Kinnertons) with much of the same information which leads you to think you might have been better to just go straight to Kinnertons in the first place and cut out all the duplication. On at least two occasions I was asked to supply information that I had already supplied. Further, you will need to speak with the repair shop and the replacement vehicle provider. Would have been 5-star if it had been a single point of contact and no duplication

Réponse de Car Call UK
You kept everything most professional. Although there was the odd time we felt a bit out of the loop!

Réponse de Car Call UK
Really impressed with everyone who I spoke with. Resolved any issues quick and efficiently.

Réponse de Car Call UK
Car Call UK and Kindertons have done a great job in getting my car repaired at NO COST to me (so far), which is greatly appreciated. However, the Case is NOT closed yet because the Third Party are thus far refusing to pay up and so there is the possibility of litigation etc. Hopefully, the issue will be resolved without court action.

Réponse de Car Call UK
You made everything easy and fast to keep me going,thank you

Réponse de Car Call UK
Easy to deal with .kept me informed all the way .very good service.

Réponse de Car Call UK
Very helpful call handler who actioned a response the same day. Fast, efficient service with a very satisfactory outcome.

Réponse de Car Call UK
I was advised to go through Car Call after somebody reversed into my car. From start to finish the service was friendly, simple and quick. The like for like or better hire car was great. Should I be unfortunate enough to be in a similar situation again I will definitely be in touch.

Réponse de Car Call UK
Best ever experience .they are so professional .and take the stress away from you.

Réponse de Car Call UK
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