Car Call UK Avis 

165
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m very happy with the service I received from the team. They were professional, helpful and supportive throughout the whole process of dealing with my accident claim. They kept me updated, explaine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They were unfailingly friendly and professional. They returned my calls and emails promptly and guided me through a tricky process. I am particularly grateful to Abby and Carol who were both patient a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Car call made going through the bad experience of a car accident much better for me When you’re a taxi driver and self employed you are on your own when something like this happens All the staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Car Call were recommended to us by a local repair company and I’m so glad we used them. We didn’t have to go through our insurance, which made everything much easier. They arranged a hire car straight... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile
  2. aussi dans
  3. Agence de location de voitures
  4. Atelier de carrosserie automobile
  5. Atelier de réparation automobile
  6. Compagnie d'assurance accidents
  7. Service de leasing automobile

Écrit par l'entreprise

Car Call UK and its partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf. All members of our team are highly trained and experienced in providing the very best service advice and assistance when you need it most. We are here to help 24 hours a day, 7 days a week. No matter what time of the day, we can help.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(165)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic fast quick service

I wasn't sure at first, but from the start taking first call and their partners Kendertons dealing with hire vehicle, through the whole process was painless, quick and staff were very helpful and kept me updated on my claim from the start to repair which took just over six weeks (Christmas break) and didn't have any of the issues going through my insurance with the loss of excess, dragging out claim and then trying to get excess back etc so highly recommend Car Call & Kendertons for faultless, smooth & professional service

27 janvier 2025
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Réponse de Car Call UK

Thank you for your review Melvin! We are thrilled that you were happy with the services we provided you with, and hope that you bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

Very good service

30 janvier 2025
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Réponse de Car Call UK

Thank you for your brilliant review John! We are glad you could rely on us following your recent collision.

Noté 4 sur 5 étoiles
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Réponse de Car Call UK

Thank you Roy for your great review! We are glad to see that you were satisfied with the service we provided for you, and hope that you will bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

Great company to work with

Great company to work with, quick replies and always helpful especially the rep I work with Katie she always goes above and beyond making all the claims are handled with urgency and care.

2 janvier 2025
Avis spontané
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Réponse de Car Call UK

Thank you Brian for your brilliant review!

Noté 5 sur 5 étoiles

Great service,responsive and…

Great service,responsive and attentive,really pleasant to deal with!

7 décembre 2024
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Réponse de Car Call UK

Thank you for your brilliant review Julian! We are glad you could rely on us following your recent collision.

Noté 5 sur 5 étoiles

Car Call highly recommended

Car Call were very efficient and I would recommend their service as they took all the hassle out of getting the car fixed

6 novembre 2024
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Réponse de Car Call UK

Thank you Julie for your brilliant review! We are glad to hear that we were able to take this stress away from you following your recent accident.

Noté 5 sur 5 étoiles

claim handeled well hire vehicle while…

claim handeled well hire vehicle while off road great service

20 novembre 2024
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Réponse de Car Call UK

Thank you for your review Royston! We are thrilled that you were happy with the services we provided you with, and hope that you bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

No hassle

Quick, and easy

13 novembre 2024
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Réponse de Car Call UK

Thank you for your great review Janina! We are pleased to hear you found our service easy to use.

Noté 5 sur 5 étoiles

Car Call UK

Car Call UK, kept me up to date with what was happening with the claim, Via emails and phone calls. The other company they used also kept me informed. I had the hire car for quite a while while they tried to sort out the claim.

11 novembre 2024
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Réponse de Car Call UK

Thank you for your amazing review Rebecca! Keeping you fully informed and up-to-date with the progress of your claim is our top priority, so we are delighted to hear that you were satisfied with the service we provided.

Noté 5 sur 5 étoiles

Looked after all aspects of our claim…

Looked after all aspects of our claim including car hire so we were very satisfied with the service we received.

4 novembre 2024
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Réponse de Car Call UK

Thank you Margaret for your great review! We are glad to see that you were satisfied with the service we provided for you, and hope that you will bear us in mind if the need does arise again in future.

Noté 5 sur 5 étoiles

Excellent support

Excellent support received following a collision which was not my fault.
Good communication during the period till my vehicle was repaired and a satisfactory outcome.
So cant be faulted

26 octobre 2024
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Réponse de Car Call UK

Thank you for your brilliant review David! We are glad you could rely on us following your recent collision.

Noté 3 sur 5 étoiles

somewhat protracted and extended process..

Delivered a good outcome. Friendly interactions but a very protracted process. If you choose accident management in order to have single point of contact end to end, then probably not for you. You will need to provide their partners (Kinnertons) with much of the same information which leads you to think you might have been better to just go straight to Kinnertons in the first place and cut out all the duplication. On at least two occasions I was asked to supply information that I had already supplied. Further, you will need to speak with the repair shop and the replacement vehicle provider. Would have been 5-star if it had been a single point of contact and no duplication

29 octobre 2024
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Réponse de Car Call UK

Thank you Kevin for your review! We appreciate the points you have highlighted here and your feelings towards using our services. This has been provided as feedback for the team as we are always looking to improve our service, so we appreciate your valuable comments.

Noté 5 sur 5 étoiles

Not to worry just let you get on and do your job!!

You kept everything most professional. Although there was the odd time we felt a bit out of the loop!

18 octobre 2024
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Réponse de Car Call UK

Thank you for your review Trevor! We are always keen to improve our great service so we have provided this feedback to the relevant team

Noté 5 sur 5 étoiles

Really impressed

Really impressed with everyone who I spoke with. Resolved any issues quick and efficiently.

2 octobre 2024
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Réponse de Car Call UK

Thank you Ben for your brilliant review! We are glad to hear you had a great experience with us

Noté 5 sur 5 étoiles

Great Service

Car Call UK and Kindertons have done a great job in getting my car repaired at NO COST to me (so far), which is greatly appreciated. However, the Case is NOT closed yet because the Third Party are thus far refusing to pay up and so there is the possibility of litigation etc. Hopefully, the issue will be resolved without court action.

27 septembre 2024
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Réponse de Car Call UK

Thank you Miriam for your review! We are here to support you 24/7 if you do require any further assistance

Noté 5 sur 5 étoiles

Very helpful call handler who actioned…

Very helpful call handler who actioned a response the same day. Fast, efficient service with a very satisfactory outcome.

9 septembre 2024
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Réponse de Car Call UK

Your review is brilliant! Thanks for choosing Car Call, and for taking the time to share your experience. We are really pleased we could assist you.

Noté 5 sur 5 étoiles

Great service, highly recommend

I was advised to go through Car Call after somebody reversed into my car. From start to finish the service was friendly, simple and quick. The like for like or better hire car was great. Should I be unfortunate enough to be in a similar situation again I will definitely be in touch.

5 septembre 2024
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Réponse de Car Call UK

Thank you for your amazing review Carly! We strive to assist our customers as soon as possible, and take the stress away following their incident, so we are really pleased to be able to arrange this for you.

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