Care Clothing Avis 

495
TrustScore 4 sur 5

3,8

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Good customer service. Fast delivery. Good quality pair of trousers. Exactly as described. Elastic waist helpful for someone taking hormone treatment which has caused weight gain around waist. Only gr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast and efficient service. Had a phone call to check the correct items had been ordered as sizing was slightly different due to the trouser style. These trousers are a lifeline for my husband who suf... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Still waiting for delivery of the shorts I ordered some weeks ago! I did have a phone response after I left a message, I was promised a call back to let me know what the situation was with my order bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife and I have always had quality service from Care Clothing and it is a pleasure doing business with them. The trousers I have bought have been well made and hard wearing and comfortable. They ar... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Service de retouche de vêtements
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements grandes tailles
  5. Magasin de vêtements pour femmes

Écrit par l'entreprise

Care Clothing has been an established family business for 45 years. We specialise in comfortable and adaptive clothing for those living with disabilities. Discover our latest range of Menswear, Womenswear, Socks and more!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

495 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 67 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(495)

127 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Barry or Gary?

I ordered trousers and Teeshirts by telephone on 5th November. By November 29th they hadn’t arrived. A telephone conversation assured me they had been dispatched the day before. Today, 8th December, still no delivery. I am very disappointed.
I now have my trousers. I phoned in my order and paid. Unfortunately the parcel was addressed to my son, Gary Crutchley. He lives near us in a terraced house on a main road. There is no ‘safe place’ so he has his many packages delivered to my address. Anything with his name on is taken to his house. He has been working away recently and only opened his packages this weekend.
One Royal Mail parcel proved to be my order from Care Clothing!
Thank you.

5 novembre 2025
Avis spontané
Logo de Care Clothing

Réponse de Care Clothing

Hi Barry,
I’m really sorry to hear that your trousers haven’t arrived. If we don’t receive any contact from customers we assume that the parcel has been delivered, and having been through the emails this morning I haven’t received anything from you. Please reply with your details so I can look into the whereabouts of your parcel immediately.

Look forward to hearing from you,


Admin.

*UPDATED RESPONSE *

I’ve checked your order on our system and have attached a copy of the invoice we have on file. The parcel was addressed to Gary, not Barry, and was delivered to the corresponding address entered by whoever placed the order.

Admin.

Noté 4 sur 5 étoiles

Few delays on delivery but all ended well. …

There was a few mix ups with delivery at the store. Email contact didn't work. But after a few calls and an attentive response all went well. The trousers were beautiful fabric and fitted really well. I was advised that the trousers were not elasticated and ordered z slightly bigger size. Very pleased

2 novembre 2025
Logo de Care Clothing

Réponse de Care Clothing

Hi Michael,
I can only apologise for the lack of response to your email. We’ve been experiencing some intermittent activity with our inbox, which I’m pleased to say is now resolved. Pleased to hear that you’re happy with your trousers.
All the best,
Admin

Noté 5 sur 5 étoiles

Easy to use velcro fastening

Trousers with velcro fastening were a big help to my Dad for a couple of months before he passed away.

1 mars 2025
Logo de Care Clothing

Réponse de Care Clothing

Thank you so much for your lovely review. Sending you love and strength during this difficult time.

Noté 1 sur 5 étoiles

when the garment eventually arrived…


when the garment eventually arrived it’s not the same quality I had gotten from you previously, very disappointed

27 octobre 2025
Logo de Care Clothing

Réponse de Care Clothing

I’m sorry to hear that you’re not satisfied with the quality of the garment on this occasion. If the item is unworn, please return it to us and we will be happy to provide a replacement.

Regards,
Admin

Noté 5 sur 5 étoiles

Very promptly delivered with special…

Very promptly delivered with special velcro fly. Helpful staff when I realised I had not phoned first to request this. Great for my elderly father.

13 octobre 2025
Logo de Care Clothing

Réponse de Care Clothing

Thank you for your lovely review, Gail!

Noté 3 sur 5 étoiles

Not very happy

First time ordering from them. Items didn't arrive by the expected date so I gave them a call. This was due to stock problems. I finally collected them this week. Instead of size Medium, they gave sent me two Large. Tried calling but either no reply or I diverts to a mobile. I gave left a message and emailed them asking them to get in touch but 2 days later have not received a reply. Needless to say, not too impressed.

31 octobre 2025
Logo de Care Clothing

Réponse de Care Clothing

Hi Wendy,
I can only apologise for the mistake with your order - unfortunately, these things do happen from time to time. I’ve personally resolved the issue for you, and I hope you’re happy with the order you’ve now received.
Best Wishes!

Noté 1 sur 5 étoiles

still havent received item after 2…

still havent received item after 2 weeks, no correspondence and had to phone to find out what was happening, still waiting on order!!

25 octobre 2025
Logo de Care Clothing

Réponse de Care Clothing

Hi Wendy,
I’m really sorry to hear that you haven’t received your item. We’ve been experiencing some intermittent issues with our inbox, and I can only assume that’s why we didn’t reply sooner. Could you please resend your email to brian@careclothing.co.uk I’ll look into the matter right away.
Regards,

Admin, Care Clothing

Noté 2 sur 5 étoiles

Still waiting for pair of thermal…

Still waiting for pair of thermal navy trousers 15 days

24 octobre 2025
Logo de Care Clothing

Réponse de Care Clothing

Hi Keith, I’m really sorry to hear that you haven’t received your item. Can you please send an email to brian@careclothing.co.uk I’ll look into the matter right away.

Regards,
Admin, Care Clothing

Noté 1 sur 5 étoiles

This company is not to be trusted

This company is not to be trusted. Ordered 2 pairs of trousers for my elderly Dad and paid for postage and cross border bank fees. Company did not do an electronic customs declaration (standard procedure) and my package has since been returned by Irish customs to them.
I have contacted the company on numerous occasions asking them to help rectify this and they have not responded. Absolutely, no response. I would advise potential customers to stay well clear of them.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Unreliable and wrong product deliver

I placed order as follows for my husband but the Care Clothing company deliver the trousers Extra Small Waist 34 inch
This is really horrendous experience to deal with this company.
Order #70184 (29 September 2025)
Mens Thermal Lined Fully Elasticated Waist Trousers - Navy Mens Thermal Lined Fully Elasticated Waist Trousers - Navy
Waist Size: 34"
Leg Length: Short (29")
Waistband Fastening: Button

8 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

The order took 4 weeks to come

The order took 4 weeks to come. On top of that l was required to pay Royal Mail £7 in addition to the postage already paid to Care Clothing. I’ve had no response to my phone call to complain about the matter. Disappointing. I don’t intend to use this company again.

22 septembre 2025

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