Carpets And More Avis 

After encountering a minor problem with my carpet arriving slightly damaged, Ibrahim from carpets&more made exceptional efforts to guarantee a satisfactory resolution.

Recently, I purchased kitchen vinyl from this company, and the experience was fantastic. The staff provided excellent assistance every step of the way. The delivery, spanning from Manchester to East Anglia, was quick and seamless, taking just a week from the time I placed my order. I would definitely consider using their services in the future.

I’ve been extremely impressed with this company. I found the carpet I wanted on their website at a very competitive price and called to ask if it could be made into an area rug. They contacted the binding company, quickly emailed me a quote, and were both efficient and polite throughout — they genuinely seemed to care.
Once we placed the order, I was kept updated on the progress and delivery was arranged without any hassle. The rug arrived well packaged, and it looks fantastic in our home. It’s completely transformed and zoned our large open-plan lounge.
I would highly recommend this company.

I recently bought vinyl for my kitchen from the company. The sales people were extremely helpful throughout the process. Delivery from the Manchester area to East Anglia was swift and efficient (one week from order to delivery). I would certainly use them again.

Efficient service, great price and excellent helpful staff. Very pleased and would recommend

Carpet was laid down nice but a radiator valves was broken and balanced back into place so I wasn't aware of.it being damaged. Did inform C.M manager Morgan and any knowledge was swiftly denied. This valve is in a small space between a door that had the carpet placed in so it really could only be broken by them. I've been in my.home 3 years and other than setting the.heat level on this radiator I have not had any reason to be in or near the valve. Since sending the picture of valve to them I have got no response.
Just ensure that you check valves and cross check their work that nothing has been damaged. Other than that they did do a good job with the carpet

This is the second time I’ve ordered carpet for the whole house from carpets and more. Exactly the same carpet as was sold in carpet right but for half the price. Delivery was prompt as stated. Will definitely use again

Easy to navigate website, kept well informed throughout the process and delivery with tracking was prompt, on time and courteous.

Great price for quality carpet, delivery on time & fast response to any queries, I saved a lot ordering online & arranging my own fitter. Would definitely recommend.

Huge prices for products and labor, total lack of communication and assistance after the contract ends, insufficient and unqualified staff. Regardless of the value of the contract, at the end of it they don't even answer the phone if you need maintenance. My recommendation is to stay as far away from this company as possible.

Very friendly and helpful staff in the shop and the same applies to the fitters who laid 3 carpets in no time at all and made useful suggestions regarding the fiddly bits ! Thanks !

After sifting through countless carpet samples and consulting a textile expert, I became certain that a natural‑fibre carpet was the only choice for my stairs. I finally discovered the ideal one in just the right hue: the Cormar Malabar Two Fold in Balm. But as anyone who’s been to Iceland knows, local pricing can feel like a bad joke. The salesperson explained that the carpet would need to be specially ordered and estimated the cost at around £110–£123 per square metre to import it. That was simply beyond my budget.

Determined, I explored the option of sourcing it directly from the UK. A brief online search led me to Carpets And More — unlike other stores I contacted, they promised international delivery. I reached out and was lucky to connect with the exceptionally kind and helpful Eloïse. I paid for 28 sq m of carpet plus shipping all the way to my home in Iceland—and everything went exactly as hoped. The carpet was delivered to my door at no extra cost beyond the quoted transport. It arrived beautifully packaged, completely intact, and even included a detailed care‑guide from Cormar.

Now that the carpet has been laid, I couldn’t be happier. I think fondly of Eloïse and the other team at Carpets And More, whose assistance made this smooth and pleasurable experience possible. If any of them ever find themselves in Reykjavík, I would be delighted to buy them a drink and share a chat. My dream carpet now graces the stairs—soft, warm, and even more beautiful than I dared hope. Last, but not least, The difference in price was enough to cover the cost of the carpet installers — my transaction with Carpets And More ended up saving me a substantial amount.

Very easy company to deal with….. we’ve had three carpets from carpets and more now. All top quality and very easy to deal with. On the last order we received the wrong carpet (not carpets and more’s fault as I believe it came direct from manufacturer)…… we informed Eloise who in turn got Akram involved. Both were very keen to resolve the issue and it was quickly resolved to our satisfaction. We were given a few options to sort the issue…. No quibbling….. just keen to get it rectified.
Would certainly recommend. Always a good sign when a company is pro active in sorting out an issue.

Great communication and having found I had measured incorrectly shortly after placing the order this was amended alongside a refund even though I did not ask for this. Great doing business with this company.
Furthermore very timely dispatch and extremely helpful on delivery with the driver contacting me 30 minutes before their arrival, helping by putting the carpet in the garage.

Very professional people … gave some really good advice before I ordered them handled the delivery incredibly responsibly …3 emails with updates until delivery.

Recommended without reservation.

What a great service very fast delivery well pleased with our carpet

Great communication and customer service. Thank you

Really helpful support team. Quick delivery and on an allocated / chosen day which is super helpful so I knew to expect them. The only place I could find a unique size flooring too, so again only positives from me!

The whole experience with Carpets and More professionally managed by Ibrahim has been a pleasure. The quality of the products I’ve received are as expected. I would definitely recommend them.

Lovely sales guy on phone so helpful carpet delivered early as I asked if that was possible the guy said he'd speak to the suppliers which he did, beautiful carpet arrived all good.