Carpets And More Avis 

I had an absolute nightmare with this company. After ordering my carpet, I phoned to confirm the delivery date then booked a fitter 2 days after this. However, my carpet was 3 days a late and I ended up having to pay a fitter when there was no carpet to fit. Phoned them multiple times, was always told that they would phone back but they never did. Even got an email saying that it had arrived when it happened.
I gave 2 stars as the guy on the phone was nice if not very helpful.

From start to finish orderd a high end range of carpet santino royal akram and Jason was fantastic would highly recommend many thanks again
Mark
Leeds

Good selection of carpets at good prices. Easy to deal with and good advice when calling before placing my order. Small issue with delivery date. Would certainly purchase fro again

Great service, ordered goods on the Wednesday and was told delivery for the following Tuesday as it was bank holiday, goods arrived next day.
Would definitely use again

Great company,super helpful would throughly recommend. Will be looking at these next time I need carpet

Great website and good choice of flooring, carpets etc
Only negative was delivery was not on time stated and if I hadn’t rang to check and ask I wouldn’t have known when I would have received my order, believed to have been a transport issue

Easy to order online. Easy to speak to a person. Rang the delivery driver to get an ETA for me. My underlay was missed off by accident but they arranged for delivery first thing (literally 6am!) Next day as I had the fitter coming that morning. Very pleased wouldn't hesitate to recommend or use again.

Second time I’ve ordered from Carpets and More.
Cheapest price for the carpet I was after. Excellent service. Friendly member of staff when I called them to check delivery. Carpet delivered ahead of time - delivered into house for me. Polite and pleasant delivery man
Carpet exactly what I ordered and happy with it.
Will be using again

Customer service is top notch, they noticed that we may have made a mistake with our order and reached out to confirm. We had indeed, they were happy to resolve on our behalf. Thank you so much!

If you know what you want (the website is a bit clunky) you really can’t fault Carpets and More. Economic and very efficient!

Excellent service, from placing order to delivery. Communication superb and delivery exactly as promised. Thank you will order from yiu again for next requirements. Jayne Harrison

We have bought three carpets from the company now and all went very smoothly. Carpets weren’t in stock but we were kept informed and they arrived on the dates arranged

Excellent service , helped us out a lot highly recommended. Not many suppliers left that you can count on but you certainly can count on carpets and more. Thank you

Great customer service on the phone. Amazing proce compared to places in bristol. Only downside is as they didn't come out to measure we didnt realise we wouldn't get the carpet up the stairs - it had to go up scaffold and in via a velux!

Highly recommended - Akram and his colleague Jason provided exceptional customer service and very keen prices when I recently purchased 2 carpets. They provided me with regular updates and even chased up the delivery driver on the day of delivery to provide me an accurate time of arrival.

Bought chevron parquet flooring for my living room and vinyl for our pantry and I am obsessed! Service, speed, delivery and everything else was super. Thank you!

First time using Carpets and More, small hitch with delivery but got sorted immediately and delivery made first thing next morning. Good communication from the team and great prices on carpet and underlay, what's not to like. Will use Carpets and More again. Thanks guys

At the beginning they were awful with communication and I had to chase them. After a complaint this greatly improved and we even added an extra carpet to the order. Hopefully they have heard the complaint and have now improved.

Carpets were exact match to what we wanted, and more than half the price SCS quoted for same carpet.
Delivered quickly, and on time, and kept in touch every step of the way.
A credit to customer service.

Brilliant from start to finish. Ordered our samples, which arrived the next day (good sizes too!) which helped us confirm our choices. We called to check stock, they were really helpful and confirmed the laminate we were after was in stock and helped us choose the right underlay for our floor. We placed our order online as advised. Couldn't have been easier. Our lovely flooring arrived in 3 working days, we had it fitted the following day by our fitter who was also impressed with the quality - we absolutely love it, transformed our lounge, kitchen and hall! Communication was brilliant from the team along the whole way and a special thanks to the delivery driver for calling ahead on the day and for being so helpful bringing our flooring inside. Already ordered more samples for carpets we are hoping to have for our stairs and landing from Carpets And More. Thanks again!