Trying to get tracking information about my order 2777. No response to my questions on where exactly is this order or did I get scammed. I am concerned that this may be the case. I wish I had never or... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Terrible customer service. I’ve been trying for over four weeks to return an item and receive my refund, but I keep getting the same vague response that they are “reviewing the case” with no actual fo... Voir plus
Service is poor to say the least. The delivery company they use went to the wrong address, this I can accept however when I contacted casa chic I was told it's not there responsibility as they only... Voir plus
L'entreprise a répondu
do not order from these people. They have horrible customer service . And are not allowing return .I ordered two external hard drives 8 TB from this website for my PS5. They do not work for it becaus... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your home deserves something special Casa Chic Boutique is an independent family business, founded by Yvonne and Christos, who share a love of classic style and outstanding customer service. The collection is made up of beautiful wall mirrors, wall clocks and photo frames. From shabby chic French mirrors to modern and industrial solid wood photo frames, we specialize in one-of-a-kind finds that give your home a distinct personality.
Coordonnées de contact
102 Fuljam Palace Road, W6 9PL, London, Royaume-Uni
- hello@casachicboutique.com
- casachicboutique.com
1,4
Mauvais
275 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great shopping experience
The delivery is quick. The product is in great quality. The customer service is 10 star. Matilde is the best customer representative that I have met. She is always positive, solution oriented, quick.
5 juillet 2021
Réponse de Casa Chic Ltd.
Thanks so much dear! So happy to read such a lovely review :-)
Réponse de Casa Chic Ltd.
Thanks a lot Liza!
Nice frames
Nice frames. First ones were damaged but new ones we're sent out straight away by customer service without hesitation.
21 juin 2021
Réponse de Casa Chic Ltd.
Thanks so much Kimberly. We are always happy to help :-)
Hat alles prima geklappt.
21 juin 2021
Lovely products and great delivery
Lovely products and great delivery. I'm just annoyed you don't also have 18"x24" size as this is last ones I need. Amazing value frames!!
18 juin 2021
Réponse de Casa Chic Ltd.
Thanks so much dear.
Excellent service and quality
Excellent service and quality. I ordered a large 80cm wall clock and it was delivered within 2 days at no charge. It was well packed and had no damage. The clock is very good quality metal but light weight and non ticking - exactly as described. This was really good value as similar clocks from other suppliers were at least 3 times as expensive and had a delivery charge. I will definitely use Casa Chic again. Thanks Tracy
14 juin 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot dear Tracy :-)
Fast dispatch and lovely quality
Ordered 3 frames which arrived in good time. They're lovely quality. I did have an issue but they resolved it really quickly. Would use again for sure.
13 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot Emily. We are always happy to help :-)
Great quality and fast delivery
The frame we ordered is gorgeous - lovely quality wood, and it arrived really quickly and well packaged. I would definitely buy again! Thank you 🤩
11 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks very much dear Kayleigh :-)
On time and good product
On time and good product. Very helpful customer service to boot - one happy customer
10 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot Tom :-)
Wall clock arrived quickly
I was looking for a large decorative metal wall clock for my son and found that the one I wanted at Case Chic was at the best price and with free delivery.
It arrived within a couple of days and I was able to track delivery which was very useful. The clock came well packaged and my son is really pleased with it.
9 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot Penelope :-)
I ordered a mirror over a week ago
I ordered a mirror over a week ago, not turned up, tracking number they gave me unable to track anything! Emailed twice, no response! Bad service!
8 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Hello Chloe, I have just seen your email from Friday evening. Im very sorry you didn't get a reply straight away, we are a small company and not always in front of the computer :-) Your mirror must have gotten lost somehow so I have refunded your order. Im truly sorry about this.
Four square frames
I was able to order exactly what I wanted and the order came swiftly and in perfect condition.
7 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
thanks a lot dear :-)
Large wall clock
Purchased a large wall clock which was great value for money. Arrived quickly with no problems. Very happy with the quality and is now looking amazing in my new kitchen. Would definitely recommend and purchase from you again. Thank you.
6 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot dear Stephanie :-)
Excellent frames
Excellent frames. Very easy to remove protective film from acetate glass. Good fittings. Frames arrived incredibly well packaged.
5 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot John :-)
Fantastic site
Fantastic site, ordered and was delivered in a few days, the mirror I bought is top quality and will be ordering another soon. Fantastic service.
5 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Brilliant news Victoria, thanks a lot :-)
Réponse de Casa Chic Ltd.
Thanks so much Gary :-)
OVER THE MOON
Super pleased with my items that were ordered which arrived very well packaged and in perfect condition
Customer service and aftercare given were more than 100% as I had trouble with Parcelforce and I would highly recommend to anyone who asks
All in all I am a very happy customer 😀
4 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
Thanks a lot Paula :-)
Absolutely beautiful mirror at a beautiful price!!
I ordered a freestanding mirror for my bedroom - what can I say? Excellent quality and beautiful mirror! Superb price and communication too! Would 100% recommend using this company 😊
4 mai 2021
Avis spontané
Réponse de Casa Chic Ltd.
That is fantastic news Deb! Thanks so much :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.