If I could give a zero I would. STAY AWAY FROM THIS COMPANY. They’re fraudulent. They stole my money. I tried calling them and they blocked me. Use more reputable companies like World Remit. It’s hard... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The system is great and efficient and the staff were very professional and promptly responded to my query. My concern though is on the ecocash wallet that charges you anything between 4cents and 5... Voir plus
I recently needed to send money urgently to my relatives back in Zim and I decided to use cassava remit. I had a brilliant online experience, no hustle, no delay, very efficient, a very straight for... Voir plus
There are many different money transfers around the world But to tell you the honest truth I have ever come across any as fast and efficient as Cassava Remit. My daughter and I could not believe it w... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Send money to Zimbabwe instantly!
Coordonnées de contact
9th Floor, 6 New Street Square,, EC4A 3BF, London
- +442030518189
- support@cassavaremit.com
- cassavaremit.com
Poor Response to Technical problems
Disappointed that system glitches are not picked up early and then inconvenience customers. My last experience left me wondering if I should continue using the platform for future transactions. Customer service response was poor as they made feel like I should not worry when things go wrong. Apology felt like an after thought.
28 septembre 2017
Avis spontané
High quality standards would recommend …
High quality standards would recommend to anyone. Quick and easy to use.
24 septembre 2017
Avis spontané
COMPLAINT .I send money monthly to Zim through …
I send money monthly to Zim through your service , but I'm not happy with Ecocash service . My son , in Zim who receives it says Ecocash demand 20% of payment , & usually are unwilling to pay the remainder in Cash .
He now suggests I send via Mukuru , Western Union or others .
Please follow up on this .Though I've used your service for about 2 yrs , I might have to change to other providers .
Awaiting your reply .
20 septembre 2017
Avis spontané
Réponse de Cassava Remit
Hi, Philip, What you are experiencing is fraud. Ecocash agents that cash out are only allowed to charge the set fees which is substantially lower than you mentioned. We will contact you and request the details of the Ecocash Agent that your son cashed out at, and report this to Ecocash on your behalf. This is fraudulent activity and Ecocash will take all the necessary steps to stop this happening. We apologise for the inconvenience. We will also send you a list of the Agents that we guarantee cash collection from.
We can assure you that we have escalated your experience to the highest levels. We urge you to report these issues. Please ask your son never to accept this again and in cases where possible please ask your son to use an official Econet shop, as the controls on fraud are much higher here.
Kind Regards
Cassava Remit
Quick and easy to use
19 septembre 2017
Avis spontané
Very efficient
18 septembre 2017
Avis spontané
Service is friendly and reliable
Service is friendly and reliable
No regrets joining Cassava
16 septembre 2017
Avis spontané
Fast and very quick with good rates
16 septembre 2017
Avis spontané
The communication to the sender was …
The communication to the sender was fast but the recipient had no idea where the money came from and who the sender was
15 septembre 2017
Avis spontané
Very good service thank you so much
14 septembre 2017
Avis spontané
Very reliable service
13 septembre 2017
Avis spontané
Very efficient wouldn't ask more better …
Very efficient wouldn't ask more better service. Thank you Cassava Remit
13 septembre 2017
Avis spontané
Quick and reliable service keep up the …
Quick and reliable service keep up the good work.
9 septembre 2017
Avis spontané
Why is ecocash charging for checking …
Why is ecocash charging for checking the balance in my ecocash wallet ? 4 cents for every enquiry . This is just not right . What a rip off . Not happy
9 septembre 2017
Avis spontané
Fast,reliable and efficient that's all …
Fast,reliable and efficient that's all I can say
6 septembre 2017
Avis spontané
I send money to Zimbabwe on a regular …
I send money to Zimbabwe on a regular basis to collect stamps and have found the service to be very quick , efficient and secure.
The staff are very pleasant and helpful. I would recommend this company.
3 septembre 2017
Avis spontané
Quick transactions with no husks
2 septembre 2017
Avis spontané
Low rates eco cash which makes easy to …
Low rates, able to open eco cash which makes it easy to pay bills in Zimbabwe
1 septembre 2017
Avis spontané
Easy and quick way to send money to
Easy and quick way to send money to your loved ones and the staff are very helpful
29 août 2017
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.