Ordered caviar, smoked salmon and spanish chorizo for Mother’s day brunch. Everything arrived chilled, fresh and ready to be enjoyed. Splurged with the caviar, ordering the Beluga which was excepti... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service. I ordered Ibérico secreto for Xmas dinner and paid overnight shipping. It didn't arrive until 5 days later due FedEx issues. I called and told them. They apologized (not thei... Voir plus
My husband loves caviar so I purchased three jars from your site. He now knows the taste difference between beluga and lump fish caviar. Finding what I wanted was easy on your webpage (your descript... Voir plus
Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Here at Bemka our experts working along the best fishermen across the country , we select only the finest domestic caviar to give you the most affordable high end luxury experience within any budget.
Coordonnées de contact
2801 Southwest 3rd Avenue Suite F11A, 33315, Fort Lauderdale, Etats-Unis
- 954-462-0533
- francesca@bemka.com
- caviarlover.com
4,7
Excellent
235 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered an 8oz tub of creme fraiche
I ordered an 8oz tub of creme fraiche. We received three 2.25oz containers instead and no one bothered to let me know. Not very nice.
31 décembre 2020
Réponse de Bemka - Caviar Lover
We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. Please contact us at 954-462-0533 or fracesca@bemka.com at your earliest convenience so we can make this right! Thanks, and have a great day.
the caviar spoiled during shipping
the caviar spoiled during shipping. and i ordered a caviar dish and it was not inside. Needless to say I was very disappointed
31 décembre 2020
Réponse de Bemka - Caviar Lover
We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. Please contact us at 954-462-0533 or fracesca@bemka.com at your earliest convenience so we can make this right! Thanks, and have a great day.
I love the product BUT....
I love the product, but I purchased 2 bottles & only one will open. Really not pleased about this. I'm afraid if I use tools to get the lid off, I will damage the lid or seal
31 décembre 2020
Réponse de Bemka - Caviar Lover
Hi Parris,
If you are having any issues we will be glad to assist you . Please contact me at 954-462-0533.
Good but missed an item
Great delivery. Cute bag. But left the Mother of Pearl server out of the gift basket.
31 décembre 2020
Réponse de Bemka - Caviar Lover
Dear Francesca
Happy New Year to you and family . Hope to you all the best for new year 2021.
Thank you very much for your supports.
Max
Excellent!
Was my first time having caviar and it was a great experience. Shipping came promptly and was very fresh. I will absolutely be ordering again.
3 décembre 2020
You guys Always get it right at a great…
You guys Always get it right at a great price.
25 novembre 2020
Excellent customer service and the most…
Excellent customer service and the most secure way to purchase caviar today.
Products are outstanding! This is now my go-to place for caviar.
25 novembre 2020
The packaging could be better
The packaging should be improved. The black lumpfish Caviar box was damaged. It should have been placed in a plastic bag to avoid the moisture. The 10 LB Alaska king crab legs were loosely put in a thin plastic bag without even tying up.
21 novembre 2020
Réponse de Bemka - Caviar Lover
Hi Sophia, Thank you for your honest review. I will look further more into this and take your suggestion and forward the information to the department that handles this .
Great source for specialty meats and charcuterie.
Wide variety of specialty items, excellent communication. Would have rated 5 stars except order delayed waiting for product restock x 2; unfortunately, additional item promised re delay was not included with shipment. Order very well packaged, frozen items still solid on arrival despite 50F ambient temp. in Vermont in November!
20 novembre 2020
Product arrived as promised and in…
Product arrived as promised and in excellent condition.
The caviar and foie gras were first rate.
19 novembre 2020
Réponse de Bemka - Caviar Lover
Hi Henry, thanks for the excellent feedback! We appreciate your business and hope to serve you again.
Réponse de Bemka - Caviar Lover
We appreciate your supports. Thank you for your trust and giving us chance.
Everything came as ordered the next…
Everything came as ordered the next morning. Will definitely be shopping again.
19 novembre 2020
Réponse de Bemka - Caviar Lover
We appreciate a lot your supports. Thank you for your trust.
Great service
Great service. Fran was awesome and took the time to explain different items.
18 novembre 2020
Réponse de Bemka - Caviar Lover
Thank you Liz! I appreciate the feedback. I am here if you need me for anything.
Great product
Great product. Arrived cooled and packed well. Arrived next day as advertised
18 novembre 2020
Réponse de Bemka - Caviar Lover
Hi Cyn,
Thank you for telling us about your experience.
I Buy So Many Products From Bemka!
I always buy my caviar from Bemka, but I also buy so many other products! Pekin duck breasts are a weekly dish at our table. My vanilla beans just arrived yesterday, and my pastry chef husband says they are the finest he's ever used! I can trust the quality in every Bemka product, and prices are unbeatable.
18 novembre 2020
Réponse de Bemka - Caviar Lover
Hi,
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Réponse de Bemka - Caviar Lover
Hi Jane,
Thanks so much for sharing your experience with us.
Praise, and more praise for Bemka Caviar Lover!
I have nothing but praise for Bemka Caviar Lover! The quality and variety of their products is outstanding, and their personalized customer service is top drawer. They deserve five stars in every category.
6 novembre 2020
Réponse de Bemka - Caviar Lover
Hi Karen,
Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out Thank you Karen you are Awesome!!
Excellent customer service
Excellent customer service. I had a problem with my order... Not only did they fix it but they made sure I was a happy customer. I will be back
31 octobre 2020
Réponse de Bemka - Caviar Lover
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Loved the Salmon Caviar!
I have had 3 orders so far. Excellent service and excellent products! I will remain a repeat-customer.
30 octobre 2020
Réponse de Bemka - Caviar Lover
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.