Great service from this company, package well wrapped with next day delivery. Call handlers very knowledgeable, helped with my technical query. Thank you
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Lisez les avis des autres
Stated 2-3 days delivery but arrived next day which was great. Delivery company DHL actually rang the bell rather than just leaving it on the doorstep like some delivery companies do. Provided UK powe... Voir plus
L'entreprise a répondu
The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Voir plus
L'entreprise a répondu
★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de systèmes de sécurité
- Cablô-opérateur
- Caméra routière
- Fournisseur d'alarmes incendie
- Magasin d'équipement de sécurité
- Magasin de matériel de surveillance
Écrit par l'entreprise
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Écrit par l'entreprise
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Coordonnées de contact
73 Whalley New Road, BB1 6JY, Blackburn, Royaume-Uni
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Excellent
2 k avis
Demande des avis aux clients
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de CCTV Direct (UK) Limited
Thanks for the 5-star review, Jithin! We really appreciate your feedback and are glad to hear you had an excellent experience with us.
Réponse de CCTV Direct (UK) Limited
Really appreciate you taking the time to leave us feedback—glad we could get your order out to you quickly and reliably!
Réponse de CCTV Direct (UK) Limited
Thanks for the great feedback, Keith! Really glad to hear you're happy with everything and appreciate the recommendation!
Réponse de CCTV Direct (UK) Limited
Thank you so much for the excellent review! We’re really pleased to hear you’re happy with the quality and value of your purchase. We always aim to offer reliable products at competitive prices, so it’s great to know we delivered. We really appreciate your support and hope to serve you again soon.
Gust bourt 3 more cameras ass the last…
Gust bourt 3 more cameras ass the last 4 were so good and better than I thought you can not get better they post it to me with no trouble at all got them by the nex day very good service I wood recommend tham 5star out of 5 star go by some from them
10 août 2026
Réponse de CCTV Direct (UK) Limited
Thanks so much for coming back to buy 3 more cameras, Philip! Really glad to hear the first 4 worked out even better than expected for you and that the next-day delivery was spot on. Appreciate the high recommendation!
Plugged in to the cable and worked…
Plugged in to the cable and worked immediately! Can speak to people through the system! 😎🤩
7 août 2026
Réponse de CCTV Direct (UK) Limited
Thanks for the fantastic feedback! Great to hear it was so easy to get up and running and that the two-way audio is working well for you. Really appreciate you taking the time to leave a review! 😎
Nice website and super-quick delivery
Nice website and super-quick delivery. Happy to recommend.
2 août 2026
Réponse de CCTV Direct (UK) Limited
Thank you for the great feedback! We’re really pleased you found the website easy to use and your order arrived so quickly. We really appreciate the recommendation and hope to see you again soon!
Réponse de CCTV Direct (UK) Limited
Thanks for your feedback! Great to hear you were happy with the packaging and quick dispatch. We really appreciate your support and hope to serve you again soon.
Good communication
Good communication, fast delivery.
Only negative was that one of the items was missing the installation guide(s) which I had to hunt for online.
28 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with our communication and fast delivery.
We’re sorry that the installation guide was missing and that you had to search for it online. We understand the inconvenience this caused and will take your feedback on board to help ensure the correct documentation is included or clearly provided with future orders.
Thank you again for choosing CCTV Direct. We truly appreciate your honest feedback and support.
Réponse de CCTV Direct (UK) Limited
Thank you for taking the time to leave us a review.
We're sorry your order has taken longer than expected. Unfortunately, we recently experienced a delay in our warehouse which affected this product.
We can see that your order has now been dispatched and is on its way to you today.
We appreciate your patience and hope you'll be pleased with your order once it arrives. If there's anything else we can help with, please don't hesitate to get in touch.
Réponse de CCTV Direct (UK) Limited
Thank you very much for your kind review. We’re really pleased to hear that you were happy with our service and fast delivery. We truly appreciate your support and look forward to serving you again.
Power supply did not come with a mains…
Power supply did not come with a mains lead!! So I thought!! Had to buy a lead quickly from another supplier! Found mains lead in packaging when disposing of the box the order came in. Wrapped up in brown paper! My mistake 😔 Quick delivery! Everything else perfect. No complaints!
Would use again 🙂
22 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you very much for your honest review and for explaining what happened. We’re sorry the mains lead was difficult to spot inside the packaging and understand how frustrating that must have been, especially when you had to quickly purchase another one.
We really appreciate your understanding, and we’ll take your feedback on board to help make smaller accessories easier to identify in future orders. We’re pleased to hear that delivery was quick and everything else was perfect.
Thank you again for your patience and kind words. We truly appreciate your support and would be very happy to serve you again.
Great service all round
Very helpful and knowledgeable staff when dealing with a query. Add in keen prices, available stock and prompt delivery and you have a very happy customer.
9 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you so much for your fantastic review. We’re delighted to hear that our team was helpful and knowledgeable when assisting with your query.
It’s also wonderful to know that you were pleased with our prices, stock availability and prompt delivery. Your kind feedback means a great deal to the whole team.
Thank you again for choosing CCTV Direct and for your valued support. We look forward to helping you again in the future.
Ordered an item that was listed in…
Ordered an item that was listed in stock, only to get a refund to say it's discontinued.
22 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you for taking the time to leave a review.
We're very sorry that the item you ordered was no longer available. Unfortunately, despite our best efforts to keep our stock levels accurate, there are rare occasions where an item becomes unavailable before our website can be updated.
We understand how disappointing this is and sincerely apologise for the inconvenience. As soon as we became aware that the item had been discontinued, we issued a full refund. We appreciate your understanding and hope we'll have the opportunity to provide you with a better experience in the future.
Great work from CCTV Direct but…
Great work from CCTV Direct but delivery firm crushed the box and ripped open the parcel. NOT a good sign! Item was fine and works as it should do.
21 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you for taking the time to leave your honest feedback. We’re very sorry to hear that the parcel arrived crushed and torn open. We completely understand how concerning this must have been, and this is certainly not the condition in which we expect orders to be delivered.
We’re relieved to know that the item itself was undamaged and is working correctly. We’ll take your comments seriously and raise the packaging and handling issue with the delivery company.
Thank you for your kind words about CCTV Direct and for your understanding. We truly appreciate your support.
Réponse de CCTV Direct (UK) Limited
Thank you very much for your kind review. We’re delighted to hear that you were happy with our customer service and quick delivery.
We truly appreciate your support and look forward to serving you again in the future.
Cctv direct gear
Great service as ever and super prices.
Can’t go wrong with these boys.
Top service as ever.
Thanks , James’e ….
13 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you so much, James, for your fantastic review and continued support. It’s always a pleasure to serve you, and we’re delighted to hear that you’re happy with our service and prices.
Your kind words genuinely mean a lot to the whole team. Thanks again for choosing CCTV Direct — we look forward to helping you again soon!
Réponse de CCTV Direct (UK) Limited
Thank you for your review! We’re glad you’re happy with the 16-channel DVR and its great value.
Once again
Once again, the parcel has not been delivered on time, even though I paid for next day delivery.
8 juillet 2026
Réponse de CCTV Direct (UK) Limited
Thank you for your feedback, and we're very sorry that your parcel hasn't arrived within the expected next day delivery timeframe.
We completely understand how frustrating this is, especially when you've paid for next day delivery.
We sincerely apologise for the delay and appreciate your patience. If there's anything further we can help with, please don't hesitate to get in touch.
Réponse de CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad the product was exactly as described and that you’re happy with your purchase.
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