Tru Skylights  Avis 87

I had a Velux window installed in a first floor bathroom. After receiving various quotes and getting let down by various roofing contractors, I contacted Certified Installers. The service was brilliant, the price was very competitive and the installation was first class. The room was left clean and tidy, no mess at all and the plaster finish to the window reveal was fantastic. I will definitely use them again and recommend to friends and family. Many thanks to the team for all their help

Good communication prior to replacement glass installation. Lovely fitter who was effective, knowledgeable and was respectful of our home. Would highly recommend Certified Installers.

Perfect communications from initial quote to installation and completion. The fitters were excellent and left not a single piece of mess once finished. The installation required absolutely no re-decoration after. Removed very old wooden frames and seamlessly installed uPVC.

Great installation of a pet flap on my patio glass door. Lovely staff, lovely service and job well done. The pet flap is the nicest I've ever seen. They even fixed the sticking patio door for me that wasn't their doing. Above and beyond. Thank you so much!

From the 1st point of contact with Lucy in the office the whole procedure went seamlessly.
The two guys Gaz & Ste turned up on time that was said after a 4 hr drive to fit the Velux sunlight tunnel.
Both were pleasant and great guys and good at their work.
The fitting was done in no time.
Brilliant job all round .
Thank you

From first point of contact through the Velux website to the repair being completed the guys at Certified Installers have been 1st Class. I wouldn't hesitate in recommending them.

This company have been amazing from start to finish everything was done over the phone and with help from lovely Lucy the guys visited today and did a great job they installed my new velux extremely well with great friendly personal service service & high quality workmanship & care give at installation a great competitively priced product I am delighted with the result workmanship and huge change to my room as a result of this install I am a great believer in giving credit when it is due & it is here so I have no hesitations in recommending this company for all aspects of window work as 5* all round thanks so much

Had a great experience with Certified installers, right from the way my enquiries for a Velux window til after sales. We were able to go ahead really quickly, with the help of Lisa in Sales, who helped us find just the right window. The guys who came to fit the window were a delight to have in the house and worked really hard to get the job done within a few hours. They took care with our room, too and even vacuumed the room and left the place lovely. They took time to explain how the velux operates and went above and beyond. I highly recommend this company and wouldn't hesitate to use them again.

I had a really positive experience with Certified Installers when they fitted a Velux window for me. From start to finish, everything went incredibly smoothly. Stewart, the engineer who carried out the installation, was superb - he was really polite and professional, efficient, and clearly knew what he was doing. Lucy was also fantastic throughout the whole process - super helpful and quick to respond to any questions I have had. I really appreciate all the help to get our window replaced and I’d definitely use Certified Installers again. Would highly recommend them!

Fantastic service from this company! Called me straight back to quote direct after my enquiry on their website. Lucy quoted me a great price, and the guys turned up on time 2 days later to replace a broken pain at my Fathers house in a Velux window. They then fitted a new blind. Clean and tidy, on time, polite and friendly. Highly recommended!

Fabulous service from this company. My elderly mums old velux window had fallen out, so we needed a new one installing as a matter of urgency. Got a couple of local quotes, prices were ridiculously high and they couldn’t install for weeks. I called this company, within days the window was fitted and at a much cheaper cost. Was skeptical as they were a lot cheaper. Had no reason to be ..great service !

Excellent value. Replaced the glass in my Velux window GGL4 (which is more than 30 years old, frame is in great shape and the official Velux response was to replace the whole window)

Great company to deal with did what the said when they said it.
Two great Installers who completed the job in couple of hour.
And what a difference the extra lights gives us.

We subcontracted some work out to certified and very impressed overall.

I got in touch to request for a cat flap installation but nothing happened in 2 weeks. I was suppose get a call back that I never received even though I’ve chased 3 times. I never got an email/ call to confirm the initial request or invoice. So the whole process got me very confused and frustrated, I felt there wasn’t a proper system in place for me to believe my request was taken serious.
At the end I called a local competitor and within an hour I received and email with all the details of the installation and an invoice. A contractor has already come to my place to take measurements of the glass door and it should be ready within a week.

I have just had 2 velux windows installed.
From start to finish the experience was excellent.
Lucy was brilliant,quick replies ,very professional.
The boys that installed were very good indeed,again professional .
I would highly recommend using this company Many thanks,Rhodri.

A very good experience from start to finish. Received a very reasonable quotation quickly. Once booked in the very friendly and pleasant engineer was here at the estimated time, having been given a useful update en route. The job was done efficiently with care and no mess and was also given some useful advice about maintenance.

Excellent customer service & installers were fast and efficient.

Very pleased with our new velux window from the first phone call to Lucy that organised everything for me and the two lads that fitted it and left everywhere nice and clean.
Thankyou

All arrangements done by Lucy and engineers arrived ahead of time and were very professional and considerate. Everything left clean and tidy and fingers crossed solved a long term roof leak.
Would definitely recommend and first call if we need any further Velux work done.