The positive reviews are ALL false. Their training platform for defensive driving course ( to reduce insurance premium) is HORRIBLE.. too many technical glitches to count. Why AAA ( Auto club)... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Live chat is super helpful! My issue was resolved immediately. I highly recommend purchasing the premier pass, its totally worth it! Jestine helped me right away. I will be recommending this online co... Voir plus
L'entreprise a répondu
First of all to get a company on the PHONE and speak to a live representative is a miracle in itself. I was having trouble setting up my customer profile. Carol was amazing, helpful, patient and most... Voir plus
L'entreprise a répondu
My daughter kept getting locked out of her account and KIE YIING went above and beyond to get her access again and ensure it doesn’t happen again. We are already stressed about getting the course fini... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- École de conduite
- Centre d'éducation
Écrit par l'entreprise
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Coordonnées de contact
Etats-Unis
- certus.com
4,4
Excellent
429 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The agent who worked with me
The agent who worked with me, Inday Reza, was amazing. The website itself was a little buggy
12 mai 2026
Avis spontané
Réponse de Certus
We appreciate your feedback and are happy to hear that you had a great experience with our agent. We'll look into the website issues you encountered.
Abegail was quick to respond and…
Abegail was quick to respond and resolve my issue. She promptly clarified what I was needing and helped refund my unintentional purchase. Thank you abegail!
12 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that your issue was quickly resolved. We appreciate you taking the time to share your positive experience with us!
It was great to take our online Defensive Driving through Fusion. Unfortunely we misplaced our certificates needed for insurance deduction. Noronessa readily assured us that they will resend them.
It was great to take our online Driving
12 mai 2026
Avis spontané
Réponse de Certus
We're glad you enjoyed your online driving experience, and we appreciate your positive feedback so much.
Réponse de Certus
¡Muchas gracias por su comentario! Nos alegra saber que la experiencia fue perfecta y de gran ayuda para usted. Agradecemos mucho su apoyo y confianza.
Buena experiencia de servicio pero me…
Buena experiencia de servicio pero me hubiera gustado que tenga acceso sin perder el tiempo de avance en el curso por el bloqueo de varios intentos de seguridad
11 mai 2026
Avis spontané
Réponse de Certus
¡Gracias por sus comentarios! Nos alegra saber que tuvo una buena experiencia con nuestro servicio. También entendemos la frustración causada por el bloqueo de seguridad y la pérdida de tiempo de avance en el curso, y agradecemos que nos lo haya informado. Sus comentarios nos ayudan a seguir mejorando la experiencia del usuario.
Quick issue resolution
Kie quickly resolved the issue I was having. They were polite and efficient. Great customer service!
10 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that the issue was quickly resolved and that you received great customer service! Thanks for the feedback.
Réponse de Certus
¡Muchas gracias por sus amables comentarios! Nos alegra saber que pudimos ayudarle a resolver su problema y brindarle una experiencia positiva. ¡Agradecemos mucho su apoyo!
Fast customer service
I needed a reprint of my certificate because it was lost in the mail. Jestine promptly replied to my email within the hour and issued a reprint of the certificate. I got the new certificate in less than a week.
1 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that the certificate reprint was issued quickly and arrived in a timely manner. We appreciate you taking the time to leave us feedback.
the problem was cleared up quick and I…
the problem was cleared up quick and I am able to go to work in a few hours with my certificate. very professional thank you
7 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that the issue was resolved quickly, and you got your certificate. Thank you for your positive feedback and for recognizing our professionalism.
Jestine understood my problem and…
Jestine understood my problem and resolved it immediately-professional and great at her job.
Companies can use more agents like this,
7 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that our agent resolved your problem quickly! We appreciate your feedback and are glad you had a positive experience.
Jestine was extremely helpful and quick
6 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that our assistance was helpful and efficient for you. Thank you for your positive feedback!
Jestine was very helpful
6 mai 2026
Avis spontané
Réponse de Certus
We appreciate the feedback and are happy to hear that the assistance was helpful to you.
Jonathan was a great help getting my…
Jonathan was a great help getting my information I needed. Thanks again Jonathan!
6 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that our assistance was helpful and provided you with the information needed. Thanks for your feedback!
Ranel was very helpful
Ranel was very helpful. My issue was addressed quickly. Thank you and enjoy your day.
6 mai 2026
Avis spontané
Réponse de Certus
We're happy to hear that the issue was addressed quickly and that you found the help useful. Thank you for your feedback!
I wish I could give them a ZERO…..DONT…
I wish I could give them a ZERO…..DONT WASTE YOUR MONEY OR TIME. You can call them a THOUSAND times after you take the 6 hour course and they ALL LIE and never send your certificates
16 avril 2026
Avis spontané
Réponse de Certus
We’re really sorry to hear about your experience and understand how frustrating that must be.
Certificates are issued once all course requirements are completed, and we definitely don’t want anyone feeling stuck or unheard. We’d like to look into this—please respond to our Trustpilot request with your details so we can investigate and help.
Simplicity
Simply , and understandable customer service . All questions was answered .
5 mai 2026
Avis spontané
Réponse de Certus
Thanks for sharing!
Jestine helped me correct the…
Jestine helped me correct the misspellings on the completing certificate. it was quick and efficient.
5 mai 2026
Avis spontané
Réponse de Certus
We are glad we could help!
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