The positive reviews are ALL false. Their training platform for defensive driving course ( to reduce insurance premium) is HORRIBLE.. too many technical glitches to count. Why AAA ( Auto club)... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Live chat is super helpful! My issue was resolved immediately. I highly recommend purchasing the premier pass, its totally worth it! Jestine helped me right away. I will be recommending this online co... Voir plus
L'entreprise a répondu
First of all to get a company on the PHONE and speak to a live representative is a miracle in itself. I was having trouble setting up my customer profile. Carol was amazing, helpful, patient and most... Voir plus
L'entreprise a répondu
My daughter kept getting locked out of her account and KIE YIING went above and beyond to get her access again and ensure it doesn’t happen again. We are already stressed about getting the course fini... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- École de conduite
- Centre d'éducation
Écrit par l'entreprise
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Coordonnées de contact
Etats-Unis
- certus.com
4,4
Excellent
429 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Certus
Thanks for the review!
jestine on the live chat was super
jestine on the live chat was super helpful and addressed all the concerns i had. shout out to jestine!
24 avril 2026
Avis spontané
Réponse de Certus
Thanks for letting us know, we will pass that along to the team!
thsi website is amazing it gives you a…
thsi website is amazing it gives you a really good course or courses and some practice test and i honestly got it done very quickly in the span of three days and if you need help with anything in the site they have really good “quick chat” people who help a lot and in all it wa sa very good course
23 avril 2026
Avis spontané
Réponse de Certus
Thank you for your wonderful review! We’re so glad to hear you had a great experience with the course and found our LiveChat team helpful along the way. Congratulations on completing your training so quickly, and thank you for choosing us!
Defensive Driving
The course covered the material required for NYS Defensive Driving well. However, 4-stars because they do not send a digital certificate for the defensive driving course. Ranel answered questions well when I inquired about getting my certificate in the mail.
Update- changed rating to 5-Star due to explanation from company in the reply
18 avril 2026
Avis spontané
Réponse de Certus
Thank you for your review and for taking the time to share your feedback. We’re glad to hear the course met your expectations and that Ranel was able to assist you.
Regarding certificate delivery, New York DMV regulations currently require approved providers to issue defensive driving certificates on security paper with watermark protections, which means they cannot be delivered digitally at this time. We understand the convenience of electronic delivery would be beneficial, and we would gladly offer that option if regulations change in the future.
Thank you again for choosing us and for your thoughtful feedback!
She was very helpful and very…
She was very helpful and very understanding and refund with no problem.
23 avril 2026
Avis spontané
Réponse de Certus
Thanks so much for letting us know!
Messaging is very easy and helpful
23 avril 2026
Avis spontané
Réponse de Certus
Thanks for letting us know about your experience!
Awesome Customer Service
I was able to chat with an agent right away. They fixed my issue efficiently!!
22 avril 2026
Avis spontané
Réponse de Certus
Glad to hear it!
Great customer experience with Jestine
I was unable to access my certificate of completion. I emailed Certus and Jestine promptly replied and she had fixed the issue. I am quite pleased.
The course itself was useful and easy to follow.
22 avril 2026
Avis spontané
Réponse de Certus
Thank you for sharing your detailed feedback, we appreciate it!
Had issues getting courses to come up…
Had issues getting courses to come up just needed to log out and then back in to reset.
Easy fix
22 avril 2026
Avis spontané
Réponse de Certus
Sorry to hear that you hit a snag, but glad to hear that our team was able to guide you to a quick solution!
The chat worked perfectly for my…
The chat worked perfectly for my situation...
22 avril 2026
Avis spontané
Réponse de Certus
We're glad to hear it! Feel free to chat with us again!
The gentleman that helped me was kind…
The gentleman that helped me was kind and ever so patient with me. I appreciated him SO MUCH!!
21 avril 2026
Avis spontané
Réponse de Certus
That's fantastic to hear about your experience, thank you for sharing!
Jonathan was quick with answers and…
Jonathan was quick with answers and solved my issue right away
21 avril 2026
Avis spontané
Réponse de Certus
Thanks for your feedback!
Fast assistance
Provided very fast assistance and it was easy to understand her questions and I found she provided excellent service.
21 avril 2026
Avis spontané
Réponse de Certus
That's great to hear, thanks for letting us know!
Johnathan was very helpful
Johnathan was very helpful in correcting maybe an error on my part
21 avril 2026
Avis spontané
Réponse de Certus
We appreciate you taking a moment to let us know, glad we could help!
I had questions and Jestine Antonio was…
I had questions and Jestine Antonio was very courteous and polite. She helped with all my concerns so a huge thank you to her for that. She was awesome.
21 avril 2026
Avis spontané
Réponse de Certus
Thank you for taking the time to let us know!
Réponse de Certus
Thanks for letting us know!
Amazing customer service
Amazing customer service, quick to respond and resolve issues or help!!
19 avril 2026
Avis spontané
Réponse de Certus
Thanks so much for sharing!
Customer Satisfaction!
All my questions and concerned were addressed with professionalism and courtesy. Highly Recommend!
15 avril 2026
Avis spontané
Réponse de Certus
Thanks for taking the time to let us know!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.