The positive reviews are ALL false. Their training platform for defensive driving course ( to reduce insurance premium) is HORRIBLE.. too many technical glitches to count. Why AAA ( Auto club)... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Live chat is super helpful! My issue was resolved immediately. I highly recommend purchasing the premier pass, its totally worth it! Jestine helped me right away. I will be recommending this online co... Voir plus
L'entreprise a répondu
First of all to get a company on the PHONE and speak to a live representative is a miracle in itself. I was having trouble setting up my customer profile. Carol was amazing, helpful, patient and most... Voir plus
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My daughter kept getting locked out of her account and KIE YIING went above and beyond to get her access again and ensure it doesn’t happen again. We are already stressed about getting the course fini... Voir plus
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À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- École de conduite
- Centre d'éducation
Écrit par l'entreprise
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Coordonnées de contact
Etats-Unis
- certus.com
4,4
Excellent
429 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick, easy and helpful
Esra was very helpful in getting my problem solved quickly.
7 avril 2026
Avis spontané
Réponse de Certus
Fantastic to hear, thanks for letting us know!
Liz did a great job!
Liz did a great job explaining and solving my problem.
7 avril 2026
Avis spontané
Réponse de Certus
Thank you for sharing your feedback, we appreciate it!
Very helpful!
Jill was very helpful and fast at answering my question. I wanted to make sur that I could stop my course and come back later to finish it. Jill was very nice and made sure that I knew the correct answer.
5 avril 2026
Avis spontané
Réponse de Certus
Thanks! We appreciate your feedback!
Easy to contact and got service right…
Easy to contact and got service right away from a very nice representative named Liz.
6 avril 2026
Avis spontané
Réponse de Certus
We're happy to hear that, thanks for letting us know!
Great customer service response time
I got locked out of my course and Antonette IMMEDIATELY assisted me with my problem.
6 avril 2026
Avis spontané
Réponse de Certus
We're glad to hear our team was able to help get you back on track!
Réponse de Certus
Thanks for letting us know!
Jill made it a fantastic experience…
Jill made it a fantastic experience especially since the problem was an oversight on my part. My course had expired and Jill was able to get me set up with a new expiration date without my having to pay for a new course. She made it quick and easy! This and reasons like this is why I consistently stick with this company and will continue to do so. Thank you Jill!
3 avril 2026
Avis spontané
Réponse de Certus
Thank you for the detailed feedback! We are glad that our team could help support you.
Got kind of confuced but they helped me…
Got kind of confuced but they helped me really fast.
3 avril 2026
Avis spontané
Réponse de Certus
Thanks for sharing your rating!
The staff I spoke to was very nice and…
The staff I spoke to was very nice and straightforward.
3 avril 2026
Avis spontané
Réponse de Certus
We are glad to hear it!
Excellent Customer Service
The representative that I spoke with was Jonathan. He was very patient and repeated all of the information very clearly. He was very pleasant and friendly! Thank you for the excellent service!
3 avril 2026
Avis spontané
Réponse de Certus
We appreciate your detailed review, thank you!
Was simple quick and resolved our…
Was simple quick and resolved our issues. Very professional.
3 avril 2026
Avis spontané
Réponse de Certus
That's fantastic, thanks for letting us know!
Explanations on how to drive are… terrible
Explanations on how to drive are extremely vague and wont help you whatsoever in driving, it gives you information, but doesn't specify it further and continues on without telling you what it means, this website is expensive, but doesn't help at all, contrary to the price, you'd think it is supposed to help you, but I am better of just searching up how to drive than actually using this website, terrible website I shouldn't have even thought of purchasing this, terrible, never again, there are way better websites than this.
3 avril 2026
Avis spontané
Réponse de Certus
We’re sorry to hear that you felt the course did not meet your expectations. We understand how important it is for driver education to be clear, practical, and easy to follow.
Our courses are designed to meet state requirements and provide foundational knowledge needed for safe driving, but we recognize that learning styles vary and some students may prefer more detailed or hands-on instruction. Feedback like yours is valuable, and we will share it with our content team as we continue to improve the experience.
We’d also appreciate the opportunity to look into your specific enrollment and see how we can assist. We’ve sent a request through Trustpilot for more information—please feel free to respond there so we can connect with you directly.
Thank you for taking the time to share your feedback.
Réponse de Certus
Thank you for sharing your experience!
Very helpful and a great attitude
31 mars 2026
Avis spontané
Réponse de Certus
Thank you for letting us know!
Good they helped me when my internet…
Good they helped me when my internet cut out
31 mars 2026
Avis spontané
Réponse de Certus
Glad we could help!
Antonette was very helpful and made it…
Antonette was very helpful and made it easy with getting my son's certificate after he put in the wrong email. Great service.
31 mars 2026
Avis spontané
Réponse de Certus
Thank you for sharing your feedback!
Wrong address for replacement card
my replacement card was sent to wrong address and the person i contact wasn't helpful. Took them four days to reply.
3 mars 2026
Avis spontané
Réponse de Certus
We're sorry to hear that there may have been a delay in response to your request. We’d be glad to review your account to confirm what happened and see if there’s any way we can help. Please check your private messages so we can assist further.
Esra was very quick and very helpful
Esra was very quick and very helpful, wonderful experience!
31 mars 2026
Avis spontané
Réponse de Certus
That's awesome to hear, thanks for letting us know!
Rapido y directo
pregunto por lo necesario, vio el problema, y actuo sobre el, resolviendolo en su totalidad.
3 mars 2026
Avis spontané
Réponse de Certus
Gracias por compartir sus comentarios.
I needed help with something and I…
I needed help with something and I didn't think that it would be possible and Jill made it possible! Thank you Jill girly pop!!! helping me get my license.
30 mars 2026
Avis spontané
Réponse de Certus
Thank you for sharing your experience!
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