Cutting Edge Skirting Avis 61

AVOID THIS COMPANY
Paid for speedy delivery … it didn’t arrive. Had someone booked in to do the job so had to go out and buy different moulding. Arrived a week after it was supposed to.
Have emailed company several times as well as call them but they won’t collect the now surplus moulding/ refund me.

Excellent service. 4th order of skirting, architrave and dado rails. All delivered on time, as expected and to the same high standard as previously. Prices are brilliant too and the office staff and owner/manager went above and beyond in topping up an order for me. Would definitely recommend.

Ordered skirting boards with paid expedited delivery so they would arrive in time for a carpenter - they arrived 9 days later instead. Multiple boards arrived damaged and unusable (photos provided at the time). I was told a refund would be issued for the damaged boards and delivery, but despite repeated emails over several weeks, the refund has still not been processed. Communication has been inconsistent, with promises made but no follow-through. Overall, late delivery, damaged goods, and ongoing issues getting the agreed refund.

EDIT: I placed my order on the 5th January and my order was delivered on the 14th so 9 days. This is significantly later than the FAST delivery I paid extra for so even if it is 7 working days this is beyond the timeframe of the expedited delivery service I paid for. I accepted your partial refund as my uncle had flew over especially from Ireland to fit, which I explained, and had no other choice but to fit. Even though I still think a full refund is necessary as I now have to see damaged skirting boards throughout my house due to your company’s lack of care, I settled for a partial refund + delivery refund however as I’m still stating, I have never received.

Receipts are attached

Invoice Number: 41919
Order Number: 118517
Order Date: 5th January 2026
Thanks for your order, this will be delivered Wednesday 14th January.

Email chain:

Me: (30th jan) If you can refund the 2 boards and delivery that’s fine.

Chloe Louise (CE skirting) : Good morning,

Yes, I can only refund from what you have sent images off. Just to confirm I have already requested this for you, and for the delivery.

Best Regards,

Chloe Louise

Cutting Edge Skirting.

I suggest your revise your review

EDIT: I placed my order on the 5th January and my order was delivered on the 14th so 9 days. This is significantly later than the FAST delivery I paid extra for. I accepted your partial refund as my uncle had flew over especially from Ireland to fit, which I explained, and had no other choice but to fit. Even though I still think a full refund is necessary as I now have to see damaged skirting boards throughout my house due to your company’s lack of care, I settled for a partial refund + delivery refund however as I’m still stating, I have never received.

Receipts are attached

Invoice Number: 41919
Order Number: 118517
Order Date: 5th January 2026
Thanks for your order, this will be delivered Wednesday 14th January.

Email chain:

Me: (30th jan) If you can refund the 2 boards and delivery that’s fine.

Chloe Louise (CE skirting) : Good morning,

Yes, I can only refund from what you have sent images off. Just to confirm I have already requested this for you, and for the delivery.

Best Regards,

Chloe Louise

Cutting Edge Skirting.

Great service and quality product! I ordered the skirting boards for next day delivery and everything was delivered hassle free. Will definitely use again.

Fantastic company, have used for years high quality and always on time.

Great customer service and fast delivery. Will be using again in the future

Great customer service from start to Finnish! i will be using Cutting Edge for future projects.

Couldn’t have asked for a better service! Next day delivery! Would definitely order from these guys again ! Thank you 👍

Ordered a set of skirting boards for our new extension, come well packaged and on time as advertised. I'd highly recommend cutting edge whole process was nice and straightforward!

I ordered several times from this company and they never disappoint, all the skirting, architrave and mouldings for panelling were packaged nicely and safely, really impressed with the quality of service.. will definitely recommend them to everyone.

Am pleased,Quality skirting boards fast delivery,will recomend it to other colleagues.

Revised my review as I did eventually receive the skirting.

The quality of the skirting is sound and exactly as expected, well packed and no damages.

Prices are very competitive too!.

Would of been a 5 star rating if delivery didn't take over a month.

Had to order 3 meters of skirting as was short by 2 metre had to place an order of over £30 or else they won’t send total bill for 3 meters would have been £80 the reviews on here I wished I looked at before ordering first time round

The ordering process was straightforward and payment was taken again without issue. I then received an email telling me that my order was being made and I would be informed when it was being delivered. I chose the 3-5 day delivery option and it was delivered on the sixth working day. One slight blemish to one length of architrave, but nothing I can’t work around.
Overall experience, could be better.
I tried phoning to chase the order but kept receiving we are busy message.
No reply to emails but did get the notification that it had been dispatched.
Could have done with an estimated delivery time by DX but their driver unloaded to a good place given it was drizzling.
So in conclusion. Price was the best. Service and communication are poor. Delivery was ok.
I wouldn’t go as far to say avoid or I wouldn’t use again, but I would allow more time for delivery

Order arrived incomplete, additional skirting board very damaged. Company not responding to messages.

Ordered Hampton MDF Skirting Board, 64 meters. Paid extra money for next day delivery but got delivered after 3 days.
Upon arrival my fitter told me this is not the right width. Immediately called the customer service and I was told this Skirt board is non refundable

Do not ! Give this company your money.
Terrible product and even worse customer service

Ordered materials only sent half of the order

Order (two different types of skirting) arrived as specified and on time. Well packed. Actual product exactly as described. Would use again.

Excellent service, architrave came on time and well packaged. Will definitely use again.