Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Voir plus
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Lisez les avis des autres
Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Voir plus
L'entreprise a répondu
Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Voir plus
L'entreprise a répondu
Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Coordonnées de contact
The Stalls Shifnal Manor, TF119PB, Shifnal, Royaume-Uni
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Excellent
326 avis
Demande des avis aux clients
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A répondu à 50 % de ses avis négatifs
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Experience of staff
20 mars 2026
Réponse de Chadwell Telecom
Alexander,
Thank you so much for your review, it is great to hear you are happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Marco was professional and went the extra mile to provide me with great offer
Marco was professional and went the extra mile to get me great deal on unlimited data contract for Samsung galaxy. He was very efficient in sending the contract over for me to sign and provided me with clear guidance on the next steps in terms of delivery and keeping my old number. Very happy with the service received from Marco made the process simple. Thank you Marco.
16 mars 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Shafia,
Thank you for the kind review, its really makes us happy to know that you are happy with our customer service and support.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Fabulous staff
Marco Adaggio made getting a new phone easy, affordable and genuinely helpful. He was so kind and was able to put any worries I had at ease. A follow up email to say that he was always available to help is fantastic, and it is much appreciated. So many companies just do the bare minimum, so it has been so refreshing to have someone go above and beyond.
Very happy!
😊
10 mars 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Andrew,
Thank you for the fantastic review, don't forget we also offer a refer a friend scheme too!!!
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Marco @ Chadwell
Highly recommended
After a problem with a new SIM card we spoke to Ashleigh who could not have been more helpful, understanding and professional whilst attempting to resolve the issue. We would once again like to thank her and the company for the eventual outcome and can recommend them most highly
27 février 2026
Réponse de Chadwell Telecom
Hi Mike,
Thank you so very much for the great review, its great to know that you are happy.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Great communication and service
Great communication and service. Fixed my issue quickly from a friendly and efficient staff
20 février 2026
Réponse de Chadwell Telecom
Hi Nigel,
Thank you for taking the time to leave me a review, I really appreciate you taking the time. I am glad I was able to fix your problem quickly and you were happy with the service provided.
If you have any questions or need help in the future, please feel free to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
Great company and fantastic service
Id like to thank you for being so professional and making the process absolutely fantastic. Luca was great got me a great deal and put me at ease great guy very knowledgeable absolutely fantastic thank you
20 février 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Andrew,
Thank you for the review, its great to know that your happy so far with our services.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Luca @ Chadwell Telecom
Excellent experience!
I spoke with an Account Manager named Luca who was really professional and amazing to work with. He quickly gave us amazing offers and opportunities to save money and he delivered on his promise to call back at a specific time and he was so patient and understanding with our situation.
11 février 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Diana,
Thanks for your lovely review!
It is great to hear that your happy with your account manager and the service he provided and will continue to provide throughout your time with Chadwell.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Fantastic service on changing supplier
After my monthly payment was increased by over 7% I decided to seek a more reasonable supplier and checked Switcheroo. I was contacted by Luca di Giovanni from Chadwell Telecoms and he took great care in questioning me to understand my current situation and future requirements. He has provided me with a new supplier which is £45 per month less expensive and a fast changeover date.
I would highly recommend this company and thank Luca for his professional and knowledgeable service.
9 février 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Lambert,
Thanks you so very much for taking the time to leave me a review. I am so please you are happy with my services so far, please remember you can call me anytime with any questions and we also have a great customer support team who are always happy to help.
You also have a portal that you can log into please get in touch if you would like help accessing this.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Luca @ Chadwell Telecom
Very helpful for great deals
Very helpful and understanding for myself and my husband finding us great deals that we couldn’t turn down.
30 janvier 2026
Avis spontané
Réponse de Chadwell Telecom
Hi Caitlin,
Thank you for the review, its great to know that you are both happy with our services.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
Unwanted Cold Calling
This company keeps calling me despite having no prior knowledge of them. I've never reached out to them and I have no interest in their services. Please stop.
17 novembre 2025
Avis spontané
agent was friendly and helpful
13 novembre 2025
Réponse de Chadwell Telecom
Hi Alan,
Thank you for your review. We aim to provide the best support and service to all of our amazing customers, so it is really nice to see we are achieving that!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regard
Ashleigh @ Chadwell Telecom
Excellent support
Excellent support
We received quick, accurate support from Kirsty Almond, Technical Service Manager. thank you and your team
6 novembre 2025
Réponse de Chadwell Telecom
Hi Tracy,
Thank you for such a lovely review. We are always available to speak to with regards to any technical advice, feel free to drop me an email or call anytime.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Réponse de Chadwell Telecom
Hi Paul,
Thank you so much for your review, it is great to hear you are happy with our services.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
I had some trouble with my phone…
I had some trouble with my phone something to do with the portal, I couldn't use my phone for incoming or outgoing calls. I was very pleased with the way Neil and Ashleigh dealt with the situation and they had my phone back up and running in no time. Thank you both for your time and patience with me.
17 septembre 2025
Avis spontané
Réponse de Chadwell Telecom
Hi Penny,
I am glad we were able to help fix the Network issues you were facing.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Gerogia Wheatley - 5 Star
Excellent service from Georgia. I cant thank you enough for all your help
5 septembre 2025
Avis spontané
Réponse de Chadwell Telecom
HI Conrad,
Thanks for the review, It is lovely to hear that you are happy with the advice and help that you required.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Georgia @ Chadwell Telecom
very helpful and efficient
very helpful and efficient. Great customer service which was friendly and informative without pressure.
2 septembre 2025
Réponse de Chadwell Telecom
Hi Christopher,
Thank you for the review, its great to know that you are pleased with the service you have received so far.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
What a great deal
What a great deal. I am so glad I saw your ad on Facebook. £15.00 a month for EE service through Chadwell. Why wouldn't you sign up? The customer service is outstanding, data, calls and messages are fast. I would like to thank Luke for getting my plan started, Ashleigh for the best customer service ever and Joe for all your help. I look forward to our three years of contract. Next up, an upgrade. Please feel free to email or call me if you have any questions.
Sincerely,
Michael McGovern
07596913563
Sincerel
29 août 2025
Réponse de Chadwell Telecom
HI Michael,
Thank you for such a fabulous review, and for taking the time to leave it!
We take great pleasure in providing the best prices on the Market, however the customer support and services that we strive to consistently provide to all of our customers is what we find most important, we hope to keep you as a happy customer so that you will want to stay with us!
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
The people I dealt with were quite…
The people I dealt with were quite amazing for this day and age Very polite, knowledgable and very patient !
29 août 2025
Réponse de Chadwell Telecom
Hi David,
Thanks you so very much for the outstanding review. We appreciate you taking the time to leave one.
You also have a portal that you can log into please get in touch if you would like help accessing this.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
We have just switched from our previous phone company
We have just switched from our previous phone company and switched with chadwell.
Couple of little queries as I’m not that tech savvy, but all is good as chadwell have been talking me through every step of the way.
So far so good. Keep up this good work chadwell.
Pleased to know you are just at the end of the phone.
22 août 2025
Réponse de Chadwell Telecom
Hi Paul,
Thank you for the review, its great to know that you are happy with technical support.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Alena Sankey
Alena Sankey, who helped me, was really friendly and very efficient. I now have a much better plan with my mobile service provider.
20 août 2025
Avis spontané
Réponse de Chadwell Telecom
Hi Peter,
Thank you for the review, I am so please we were able to get you a better deal, you also can take advantage of our 1-2-1 Account Management and technical service advice anytime throughout your contract with us.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Alena @ Chadwell Telecom
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