Charles Jacobs Avis 

834
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered three 'small' vinyl storage boxes in oak. Price was very good so my expectations were not great but... the product was excellent - good, high density materials, high production standards with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are SO pleased with our new chair. It is bright, attractive and comfortable. It took less than 5 minutes to assemble and was delivered quickly. Hesitant to buy as considerably cheaper than most so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, ordered 3 x vinyl shelf units Sunday eve, Tuesday midday arrived. Packed very well for transit, simple assembly. Very strong, sturdy units, perfect for storing vinyl. A big plus to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Delivery was quick and the quality of the LP storage unit is very good. It is strong and sturdy and holds all our vinyl. The only reason for not giving 5* is the incomprehensible instructions - I can... Voir plus

L'entreprise a répondu

4,7

Excellent

TrustScore 4.5 sur 5

834 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(834)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Happy with my vinyl stand

Happy with my vinyl stand. It’s the second one I order. That’s a sign of my being satisfied with the first one. I still have room for one more if needed.

3 novembre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking time to leave feedback, we really appreciate this.

We are pleased to hear that you are satisfied with your vinyl units!

We would be more than happy to assist with future purchases!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Record storage

Excellent product,good communication,competitive pricing and quick delivery too.

31 octobre 2025
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Réponse de Charles Jacobs

Hello Greg,

Thank you for your review.

We are delighted to hear that you are pleased with the service we provide!

We hope you enjoy your new record storage!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Great product

Great product! Looks good. Amazing value and fast delivery! Thank you!

30 octobre 2025
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Réponse de Charles Jacobs

Hello Emma,

Thank you for leaving a positive review, we really appreciate this!

We are delighted to hear that you are happy with the service we provide!

We hope you enjoy your order!

Kind regards,
Charles Jacobs Customer Care Team

Noté 4 sur 5 étoiles

Nice Unit

Delivery was quick and the quality of the LP storage unit is very good. It is strong and sturdy and holds all our vinyl. The only reason for not giving 5* is the incomprehensible instructions - I can follow written instructions but a sheet of pictures is just confusing! As a 70 year old woman with arthritis I was able to put the unit together with just a screwdriver - once I figured out what I was supposed to do.

27 octobre 2025
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Réponse de Charles Jacobs

Hello Pauline,

Thank you for your thoughtful review!

We're delighted to hear that you're pleased with the quality and strength of your LP storage unit, and that it’s doing a great job holding your vinyl collection.

We appreciate your comments about the instructions.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Delighted with these shelves

Delighted with these shelves! The quality for the price is excellent. A little complicated to make up but we got thee and they look great.

27 octobre 2025
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Réponse de Charles Jacobs

Hello Karen,

Thank you for leaving us feedback, we really appreciate it.

We’re thrilled to hear you’re delighted with your shelves and that they look great in your space.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Excellent quality flat pack

Excellent quality flat pack - fitted together no issues, spare screws etc. Looks perfect, opted for concrete finish XL lp storage, ended up buying an extra one, stacked nicely & secured with supplied brackets.Fast delivery would absolutely recommend this over other brands of furniture.

27 octobre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking time to leave positive feedback, we really appreciate this!

We are pleased to hear that you are happy with your new LP storage units!

We are delighted to hear that you would recommend us!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Much better than Ikea

Easy ordering, great quality for the price, easy assembly and super quick delivery! Top notch much better than IKEA.

20 octobre 2025
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Réponse de Charles Jacobs

Hello Allan,

We are pleased to hear that you are satisfied with your order as well as the service we provide!

Kind regards
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Excellent prompt service and well made…

Excellent prompt service and well made nest of tables. Customer service arranged a replacement part quickly and efficiently

20 octobre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking time to leave a positive review!

We are thrilled to hear that we could resolve your issue promptly.

We hope you enjoy your order!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

All delivered on time on the right date…

All delivered on time on the right date by efficient delivery men.

20 octobre 2025
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Réponse de Charles Jacobs

Hello Jane,

We appreciate your positive review.

We are pleased to hear you received your order promptly!

Kind regards,
Charles Jacobs Customer Care Team

Noté 1 sur 5 étoiles

I ordered a silver sofa bed but when it…

I ordered a silver sofa bed but when it arrived the box said skate and it was bluish didn’t match other furniture but I was having guests to stay so had to keep it but not happy at all

20 octobre 2025
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Réponse de Charles Jacobs

Hello,

I can confirm that we do not sell Sofa beds - it looks like this review is intended for a different business? If that is true then please could you update your review to reflect the product you ordered from us?

If there is a problem with your Charles Jacobs order then please do not hesitate to contact us. Our contact details are contact@charlesjacobs.co.uk or alternatively you can contact us on 01362697700. Our lines are open Monday-Friday, 8:30am - 5:00pm.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Fast service

Fast service, great product

20 octobre 2025
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Réponse de Charles Jacobs

Hello Michael,

Thank you for the positive review.

We are pleased to hear you are happy with the service we provide!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Impressive quality.

Easy ordering.
Good price.
Rapid dispatch.
Solid materials.
Impressive quality.

17 octobre 2025
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Réponse de Charles Jacobs

Hello William,

Thank you for taking time to leave a review.

We are pleased to hear you had a positive experience with us!

We hope you enjoy your order!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Quality

Quick and prompt service and delivered between the timescale. Excellent!

8 octobre 2025
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Réponse de Charles Jacobs

Hello Paul,

We appreciate your positive feedback!

We are pleased to hear you were happy with our service!

Kind regards,
Charles Jacobs Customer Care Team.

Noté 5 sur 5 étoiles

Great quality, great service

We've ordered lots of the twin monitor raisers for our office, the quality is great, they transform the desk, aren't expensive and the delivery has been great. One was sent with the wrong bolt but a day after sending an email I received the replacement. Outstanding

15 octobre 2025
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Réponse de Charles Jacobs

Hello Chris,

Thank you so much for the positive review!

We are thrilled to hear that we resolved your issue promptly and that you are happy with your twin monitor raisers.

We appreciate your repeat custom!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order, despatched and delivered quickly, and is a good product.

8 octobre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking time to leave a positive review, this is much appreciated.

We are thrilled to hear that you are satisfied with the service we provide!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Product was exactly as advertised

Product was exactly as advertised, easy to assemble and great value for money.

14 octobre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for the positive feedback!

We are happy to hear that you found our products to be true to our listings as well as good value for money.

We hope you enjoy your order!

Kind regards,
Charles Jacobs Customer Care Team.

Noté 5 sur 5 étoiles

Good price

Good price, nice chair and delivered quickly

13 octobre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking time to leave a positive review, this is much appreciated!

We are pleased to hear you found our chairs to be good value for money, and you received your order promptly.

We hope you enjoy your chair!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Package arrived on time

Package arrived on time, nothing missing and to the correct address.

30 septembre 2025
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Réponse de Charles Jacobs

Hello Christine,

Thank you for your feedback.

We are glad to hear your order arrived to you with nothing missing and the delivery was on time.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Satisfied Customer

Good product, well packaged, delivered promptly

2 octobre 2025
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Réponse de Charles Jacobs

Hello Tom,

Many thanks for your positive review.

We are glad to hear the delivery was punctual and you received your product well packaged.

We hope you enjoy your new order!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Fantastic company

Wow this company is is seriously great ordered a Replacement Chair Gas Lift Piston perfect fit this save me a fortune delivery was super fast as well
All the best

9 octobre 2025
Avis spontané
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Réponse de Charles Jacobs

Hello,

Thank you for your positive feedback. We really appreciate this.

We are thrilled to hear you think our company is great! We are happy you were able to save money by purchasing the replacement gas lift from us and received this promptly.

Kind regards
Charles Jacobs Customer Care Team

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