Charles Jacobs Avis 

834
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered three 'small' vinyl storage boxes in oak. Price was very good so my expectations were not great but... the product was excellent - good, high density materials, high production standards with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are SO pleased with our new chair. It is bright, attractive and comfortable. It took less than 5 minutes to assemble and was delivered quickly. Hesitant to buy as considerably cheaper than most so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, ordered 3 x vinyl shelf units Sunday eve, Tuesday midday arrived. Packed very well for transit, simple assembly. Very strong, sturdy units, perfect for storing vinyl. A big plus to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Delivery was quick and the quality of the LP storage unit is very good. It is strong and sturdy and holds all our vinyl. The only reason for not giving 5* is the incomprehensible instructions - I can... Voir plus

L'entreprise a répondu

4,7

Excellent

TrustScore 4.5 sur 5

834 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(834)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I've bought from you in the past

I've bought from you in the past, and always found your products of excellent quality, and easy to follow assembly instructions. Excellent service as well. Thanks.

3 septembre 2025
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Réponse de Charles Jacobs

Hello Martin,

Thank you for being a repeat customer and leaving us feedback, we appreciate it.

We are pleased to hear you have such a high opinion of our products and of our service!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, easy to put together, reasonably priced, and decent quality for the price

1 septembre 2025
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Réponse de Charles Jacobs

Hello Jennie,

Thank you for your positive feedback.

We are glad to know you found our item to be good value for money with quick delivery.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, excellent product 👍

1 septembre 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking the time to leave us positive feedback.

We're pleased to hear you received your order quickly and are happy with the quality of the product.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

The record shelving arrived quickly

The record shelving arrived quickly, it was easy to assemble, no missing parts. They are decent value and would buy again.

25 août 2025
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Réponse de Charles Jacobs

Hello Robert,

Thank you for taking the time to share your feedback with us.

We are happy to hear you would buy these items again, and was impressed with the delivery speed.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Prompt Delivery

Prompt Delivery. Goods in perfect condition

29 août 2025
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Réponse de Charles Jacobs

Hello Fay,

We appreciate you taking the time to leave us feedback, thank you.

We are glad to hear you had a quick delivery and your items are in perfect condition.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Excellent product

Unit was despatched and delivered quickly. Easy to assemble, feels really sturdy and looks good

29 août 2025
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Réponse de Charles Jacobs

Hello Al,

Thank you for leaving us a review, we appreciate it.

We are happy to hear you received your item quickly and you are happy with the quality.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Ordered and delivered all within 24…

Ordered and delivered all within 24 hours. First class service and great purchase

28 août 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking the time to leave us some feedback.

We’re delighted to hear your order reached you so quickly and that you’re happy with your purchase.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Speedy prompt service and a lovely…

Speedy prompt service and a lovely solid storage unit

26 août 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking the time to leave us positive feedback.

We're pleased to hear you received your order promptly and are happy with the sturdiness of the unit.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Great value chair and easy to assemble

Purchased a chair to go with my daughter’s vanity table. Really pleased with it; good quality, easy to assemble and great price. Item was dispatched and delivered next day. I liked it so much I bought an office chair for my son’s room too. Recommend this company.

26 août 2025
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Réponse de Charles Jacobs

Hello Josephine,

Thank you for your positive feedback.

We are thrilled to hear you are pleased with the quailty of your chairs, and found them easy to assemble.

We really appreciate your recommendation!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Item is excellent quality and arrived…office chair

Item is excellent quality and arrived very quickly.

18 août 2025
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Réponse de Charles Jacobs

Hi Rachel,

Thank you for your positive feedback.

We are thrilled to hear you are happy with the quality of your purchase, and received your order promptly.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Oak LP Storage unit XL

Bought these items before. Easy to assemble, nice quality for the price and very sturdy. Smooth delivery. Would use again.

18 août 2025
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Réponse de Charles Jacobs

Hello Chris,

Thank you for taking the time to leave positive feedback.

We are thrilled to hear you are happy with the product as well as the delivery service you received. We are happy to hear you would be a returning customer.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Very easy to order and well wrapped

Very easy to order and well wrapped

11 août 2025
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Réponse de Charles Jacobs

Hi Dean,

Thank you for taking the time to leave us positive feedback.

We are glad to hear our website was easy to use and the item arrived to you well wrapped.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Very solid and made well

Very solid and made well , also easy to assemble

14 août 2025
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Réponse de Charles Jacobs

Hello Josephine,

Thank you for your positive feedback.

We are happy to hear this product is solid and was easy to assemble.

Kind regards,
Charles Jacobs Customer Care Team

Noté 1 sur 5 étoiles

Incredibly low quality

Incredibly low quality. The item broke while I was assembling it. The fake wood isn't strong enough to hold the screws. The design and the materials need to be totally rethought.

6 août 2025
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Réponse de Charles Jacobs

Hello,

Thank you for your review.

We have not heard from you prior to this review regarding this issue. Please can you contact us at Contact@CharlesJacobs.com with some clear photos so that we can help resolve this for you.

We have not had issues like this reported about your item before and so we would like to investigate this. We have sold thousands of this unit with overwhelmingly positive reviews.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Pansan

Easy to use website, competitive pricing. Fast delivery.

8 août 2025
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Réponse de Charles Jacobs

Hello Sanjiv,

Thank you for your positive feedback.

We are glad to hear our website was easy to use and you received your order promptly.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Quality service

This item I purchased came prepacked in a self explanatory box, I put together the items with ease and the item came next day on a standard delivery, this company have invested well for their customer needs.

8 août 2025
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Réponse de Charles Jacobs

Hello Manni,

Thank you for taking the time to leave us positive feedback.

We are thrilled to hear you promptly received your order, and found the product easy to assemble.

Kind regards
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery

7 août 2025
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Réponse de Charles Jacobs

Hello,

Thank you for taking the time to leave positive feedback.

We are thrilled to hear you promptly received your order. We hope you enjoy your new purchase!

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Ordered in the early evening & received…

Ordered in the early evening & received in next morning 🙌

6 août 2025
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Réponse de Charles Jacobs

Hello,

We appreciate you taking the time to leave us feedback, thank you.

We are glad to hear that you recevied your item quickly!

Kind regards
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

It was a great service from start to…

It was a great service from start to finish, came on schedule, the courier was lovely , and the glass table is beautiful, the same one in wayfair was double the price great experience, 😊

6 août 2025
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Réponse de Charles Jacobs

Hello Rosalia,

Thank you for taking the time to leave feedback, we really appreciate this!

We’re delighted to hear that everything went smoothly from start to finish, and that your glass table arrived right on schedule.

Kind regards,
Charles Jacobs Customer Care Team

Noté 5 sur 5 étoiles

Good quality product

Good quality product, easy to fix, sturdy table set and looks just like in the picture.I don’t regret my purchase.

4 août 2025
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Réponse de Charles Jacobs

Hi Chijoke,

Thank you for taking the time to leave us positive feedback.

We are pleased you are happy with your order and that the tables are sturdy.

Kind regards,
Charles Jacobs Customer Care Team

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