The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus
L'entreprise a répondu
Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... Voir plus
L'entreprise a répondu
I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... Voir plus
L'entreprise a répondu
Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... Voir plus
L'entreprise a répondu
A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful company! I’ve purchased two items and different times both time’s absolutely perfect , quick service and personal ❤️

Réponse de Charm Bear
Beautiful personalised key ring brought for Mother’s Day. Intricate and delicate very pleased with purchase and arrived very swift. I would use this company again

Réponse de Charm Bear
Adorable keyring, loved the engraved little figures and the service was excellent with quick delivery, presented in a nice little box too.

Réponse de Charm Bear
Very good choice of very good quality products. Excellent service.
Quick delivery.

Réponse de Charm Bear
I bought from this company as it was recommended to me. I wanted something in particular and the customer service was absolutely amazing. Not one thing was too much trouble. Thank you so much for my beautiful piece of jewellery

Réponse de Charm Bear
Beautifull necklace, really happy with my purchase, Amy

Réponse de Charm Bear
Excellent product, greatly received. Excellent customer service including after the product was purchased.

Réponse de Charm Bear
Beautiful gift , I bought for my grandchildren to give their mum , she loved it ! !
Would definitely recommend !

Réponse de Charm Bear
Previously used charm bear for a necklace with two disks which I absolutely loved. Got so many compliments on it. I unfortunately lost one of the discs and I ordered a replacement. Disc came beautifully package and quick delivery. Communication from charm bear was excellent. Would use this company again. Excellent service. Thank you

Réponse de Charm Bear
This is the second item I have purchased from Charm Bear. LOVE their products. I live in New Zealand and each little purchase arrived beautifully packaged and well wrapped. I would recommend this company to anyone wanting that unique gift for family and friends.
Lorraine Mutch, NZ

Réponse de Charm Bear
Beautiful gift i ordered it for my sister from my nephew for her birthday she loves the keyring and its so personal will definately order from here again

Réponse de Charm Bear
Great communication, super fast delivery
This company provided excellent service
I can’t think of anyway they can improve
Service is super 5*
Thanks x

Réponse de Charm Bear
The mummy charm bear was the perfect gift for my niece. She loves it

Réponse de Charm Bear
Lovely keyring, good quality and arrived super quick
Would use again.

Réponse de Charm Bear
I don’t really buy stuff like this but thought I’d get the wife something different from the kids . She actually said it was the nicest thing I’d ever gotten her so would definitely recommend

Réponse de Charm Bear
My Charm Bear order was excatly as expected.
I had a great experience with the customer service as they answered quickly my questions concerning my purchase.
My wife was really pleased with our children initials necklace gift and i recommend it.
Only have good words for the company!

Réponse de Charm Bear
I received three charms with my grandchildren’s initials and date of birth on the for Christmas a year ago from my daughter. Then this January I lost one of the charms. After a lot of searching I found Charm Bears. They had the exact initial charms I had received from my daughter. I ordered the three. When they arrived I was Very Pleased with the quality and workmanship of the items. They were Exactly what I was looking for. Thank you Charm Bears you have made one Grandmother very happy. I Highly recommend Charm Bears. ❤️

Réponse de Charm Bear
I bought my first necklace October a gold plated chain with 3 engraved discs. January/February the chain and discs started going into a brass/silver colour and I was extremely disheartened as I loved the jewellery but this was now not the product I ordered. I emailed charmbear customer service team with pictures etc and they were extremely helpful and understanding and kindly offered me a one-off replacement at no extra cost which has now just arrived!.
I am in love with my new jewellery all over again and cannot thank charmbear enough for being so kind and thoughtful!

Réponse de Charm Bear
I saw an advert for a mothers day keyring on Facebook and instantly had to buy it for my daughters to give to their mother.
Super speedy delivery and amazing product that my wife will love. The quality and detail are beautiful.
I did have a small issue which was resolved with no fuss by Pamela so 5 *s for that too

Réponse de Charm Bear
Bought this keyring for my daughter and she absolutely adores it. The charms had the names of all her children on it and she’s thrilled to bits.

Réponse de Charm Bear
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.