Charm Bear Avis 

599
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Informations provenant de diverses sources externes

A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

599 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(599)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love my heart charm bracelet with my…

Love my heart charm bracelet with my Grandchildren named on the hearts. Thank you for your prompt service!

8 mars 2022
Avis spontané
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Réponse de Charm Bear

So glad to hear this, Bernadette. We hope to see you again soon! 🤩

Noté 5 sur 5 étoiles

Fantastic

Fantastic, beautiful product and certainly makes a great gift. Quick dispatch and excellent communication from the sellers shop. I brought one last year and didn’t hesitate to use the same place again ⭐️⭐️⭐️⭐️⭐️

8 mars 2022
Avis spontané
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Réponse de Charm Bear

We really appreciate this amazing feedback, Kathryn. We hope to see you again! 💖

Noté 5 sur 5 étoiles

The perfect personalised gift

I bought this keychain for my partner to have with him when he is driving. We are Samoan, so to have personalised words in our culture that we understand is something so special. Thank you so much the keychain was perfect!!

5 mars 2022
Avis spontané
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Réponse de Charm Bear

Awwww, we're so glad to hear this, Charlotte! We hope to see you again. 🤩

Noté 5 sur 5 étoiles

Absolutely beautiful

Absolutely beautiful. Great communication and speedy delivery. Ordered a present for someone else too I was that impressed.

1 mars 2022
Avis spontané
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Réponse de Charm Bear

Thank you so much for this wonderful feedback, Redheadlady. We hope to see you again! 😉

Noté 5 sur 5 étoiles

Highly recommend

Beautiful personalised necklace, amazing customer service, speedy responses, and quick delivery. Honestly cannot recommend highly enough, truly a business that cares about your purchase and experience with them!

12 février 2022
Avis spontané
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Réponse de Charm Bear

This is so wonderful to hear, Charli! Thank you for choosing us! Hope to see you soon again! Keep safe. 🥰

Noté 5 sur 5 étoiles

My necklace was absolutely beautiful…

My necklace was absolutely beautiful and I adore it. Customer service is brilliant. A fantastic company that I will happily purchase from again.

12 février 2022
Avis spontané
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Réponse de Charm Bear

Glad to know you liked your necklace, Pauline. We hope to see you again soon! Keep safe. 😊

Noté 5 sur 5 étoiles

Service second to none

I bought a sweet custom gift for my girlfriend through Charm Bear. My gift arrived late gowever Charm Bear and their customer service more than made up for it. They supported me through every step of the delivery until it arrived and i must say, their customer service is some of the best I've ever seen. As for quality of product it was wonderful and exactly what i was hoping for. Nothing but props to the team at Charm Bear, 100% would recommend buying from them, i know i most likely will again too.

10 février 2022
Avis spontané
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Réponse de Charm Bear

We really appreciate this amazing feedback, Luke. We hope to see you again! Take care. :D

Noté 5 sur 5 étoiles

I accidentally added two of the same…

I accidentally added two of the same item I was hoping to purchase and emailed them wanting a refund and they got back to me immediately and were very polite as well as refunding me very quickly, great customer service

8 février 2022
Avis spontané
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Réponse de Charm Bear

Thanks for this awesome feedback, Finlay! This means so much to us. Keep safe! :)

Noté 5 sur 5 étoiles

Can not fault the product or service

I received my rose gold ones last week and I am so so happy with them. They are so much better quality than I was expecting! Haven’t had them long though so have no idea how they will wear! So far so happy though ☺️☺️ and having had a problem with my order (my fault 🤦‍♀️🤦‍♀️) the customer service was outstanding- prompt and polite and then problem was fixed immediately and money refunded in to my account in just a few days.
Definitely recommend to everyone considering

24 janvier 2022
Avis spontané
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Réponse de Charm Bear

Thanks for your awesome review, Ali! Your review means a lot to us. Hope to see you again soon! Keep safe. 😍

Noté 5 sur 5 étoiles

Novel little keyrings

Lovely keyrings which are well made and quite novel. I bought 4 for my family and they all loved them. Prompt delivery in time for Christmas.

23 janvier 2022
Avis spontané
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Réponse de Charm Bear

Hiya FJ! Your review means a lot to us. Hope to see you again soon! Keep safe! 😍

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Quick to respond to my query.

22 janvier 2022
Avis spontané
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Réponse de Charm Bear

Thanks for this awesome review, Winnie. We hope to see you again soon. 😊

Noté 5 sur 5 étoiles

Excellent keyring

Excellent keyring, lovely design and great quality.

21 janvier 2022
Avis spontané
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Réponse de Charm Bear

Thanks for this awesome review, Adam. We hope to see you again soon. Stay safe! :)

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. As my daughter has an Irish name they were able to inform me that they could spell her name correctly on the item before I ordered. The product is amazing and quality is also excellent. Would definitely recommend to others.

21 janvier 2022
Avis spontané
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Réponse de Charm Bear

So glad to hear this, Sarah! We really appreciate this fantastic feedback. See you. 🤩

Noté 1 sur 5 étoiles

I placed an order on the 8th December…

I placed an order on the 8th December received an email to say the order had been shipped but provided no tracking number.
I still have not received my item and I have emailed multiple times one person told me it was delivered another said it's in the mail they can't track it for me as royal mail doesn't do that. I have received no help in finding my order at all.
Would not recommend this company

20 janvier 2022
Avis spontané
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Réponse de Charm Bear

I am very sorry to hear this, Simmi. We understand your frustration regarding this matter. If you could email us at hello@charmbear.com with your order number, we'd appreciate it a lot so that we could help you further with your concern. Thank you! :)

Noté 5 sur 5 étoiles

What a wonderful company

What a wonderful company, I accidently put the wrong date on a charm, they responded promptly. Then I put the wrong colour down, emailed them and they altered this for me immediately. Friendly, warm, very helpful and professional team. Thank you- You turned what could have been a nightmare into a dream.

18 janvier 2022
Avis spontané
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Réponse de Charm Bear

Thanks for your awesome review, Kim! Your review means a lot to us. Hope to see you again soon! Keep safe. 💖

Noté 1 sur 5 étoiles

I ordered a necklace (Christmas gift)…

I ordered a necklace (Christmas gift) early November. It is January 11 and I still haven’t received it. I’ve contacted the company and have sent back and forth 13 emails. They state it was received by me, but it was not. Then they said they will send another one, and it’s been 2 weeks, again no necklace. I will NOT order from them again.

11 janvier 2022
Avis spontané
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Réponse de Charm Bear

Hiya Machelle! We sincerely apologise this was not a good shopping experience for you. I can see that you have taken our offer for replacement already. Apologise for all this inconvenience caused. Keep safe! :)

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