Fast reply to our general enquiry, website also handy too as can generate an online Proforma yourself if paying via BACs. Goods were as stated and dispatch was immediate, overall this supplier has go... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I do t often write a review however they have all put the effort in to help. I Had a problem with a smart lighting controller and was struggling to find a solutions. Spoke to the team at charte... Voir plus
Got the advice, got sent the kit, put it together as instructed by their very helpful tech department and everything works as planned first time. Never been disappointed with the service I have receiv... Voir plus
L'entreprise a répondu
Easy to order. Quick to arrive. Postage very expensive via FedEx is the reason for 4 stars. I was happy to wait a few days but there was no cheaper option.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en électronique
- Entreprise d'automatisme
- Fournisseur d'équipement électrique
- Fournisseur de composants électroniques
- Magasin d'électronique
- Solutions et équipement énergétiques
À propos de Charter Controls
Écrit par l'entreprise
Charter Controls is family owned and run with a clear vision for the future.
Charter Controls is NOT a distributor in the traditional sense. We are a Manufacturers Agent.
This means that we are the exclusive importer of the product ranges that we sell, most of which are featured on our online store.
Our philosophy is simple; we work for you, our customers, not our suppliers.
Why? because our customers pay our wages not our suppliers. Therefore we are here for you. We want you to enjoy your customer experience with us so you will return to us with confidence.
The best of both worlds We strive continuously to simplify your purchasing experience as you will see from our new web site.
Low price and high quality.
We pride ourselves on our customers feedback and would love to hear what you think. Please click here to see what other people have to say about us.
Our routes to market
We employ various routes to market including RS Components, Farnell Element 14, CPC and Rapid Electronics in addition to strategically located specialist Control Gear distributors and wholesalers.
We also sell directly to you.
We do not employ an expensive sales force. This cost saving enables us and our distributors to sell directly to you at very competitive prices. However we do employ a National Sales Manager who, together with office based product specialists will provide you with full on-site and telephone support.
High standards of service and support, backed by 40 years of relevant experience.
Charter Controls is a trading division of Unipower (UK) Ltd.
Coordonnées de contact
Plot G Drury Lane, TN38 9YA, St Leonards on Sea, Royaume-Uni
- 01424850660
- enquiries@charter-controls.com
- charter-controls.com
4,8
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt and efficient service.
27 avril 2026
Réponse de Charter Controls
Thank you so much for your kind words, Naomi! We're really pleased to hear that you found our service prompt and efficient. We'll make sure to pass your feedback on to the team, it means a lot. We look forward to working with you again!
Charter Controls provides helpful…
Charter Controls provides helpful advice and timely delivery, supported by prompt responses and technical assistance. Their service is reliable, though not exceptional.
2 mars 2025
Avis spontané
Réponse de Charter Controls
Thank you for taking the time to share your feedback. We're glad you appreciated our technical support, prompt responses, and reliable delivery. That said, we’re sorry to hear we didn’t quite meet your expectations overall. As your review has not come through from one of our automated requests we are unable to identify your order to look into this. If there's anything specific we could do to improve your experience in future, we’d really appreciate the opportunity to learn more.
Best Regards,
The Charter Controls Team
Quick response to quote request!
Quick response to quote request!
Quick delivery next day!
7 janvier 2025
Réponse de Charter Controls
Thank you for the great feedback! We're glad to hear you were happy with the fast quote and next-day delivery. We always aim to respond quickly and keep things moving for our customers. Looking forward to helping you again soon!
Best Regards
The Charter Controls Team
Bought in the past as was pleased with…
Bought in the past as was pleased with the service. So why not buy again.
17 octobre 2024
Réponse de Charter Controls
Dear Mr Chapple,
Thank you for your kind review. We strive to provide quality customer service every time you purchase our products.
Best regards,
The Charter Control Team
Réponse de Charter Controls
Thank you for your review! Charter Controls is always happy to help to ensure that our customers find the right solutions for their needs. - The Charter Controls Team
Able to speak with you on the phone and…
Able to speak with you on the phone and sort everything out.
17 septembre 2024
Réponse de Charter Controls
Thank you very much for taking the time to leave us a review. Customer service is something we are very passionate about. We hope to hear from you again soon.
The Charter Controls Team
Prompt response from quotation right…
Prompt response from quotation right through to dispatch of goods...
5 septembre 2024
Réponse de Charter Controls
Thank you for your excellent review. We strive hard to respond quickly to our customers' needs and it is always appreciated when our efforts are recognised. - The Charter Controls Team
Réponse de Charter Controls
Hello, Paulo, We are very pleased that we had what you needed on hand and were able to deliver it the next day. The Charter Controls Team
Prompt delivery at a reasonable price…
Prompt delivery at a reasonable price with the technical features we needed.
19 juillet 2024
Réponse de Charter Controls
Thank you so much for your 5 star review! We are so pleased to provide the best products with the technical features that you need at reasonable prices, then getting them to you, quickly! - The Charter Controls team
This is my first experience ‘is good on…
This is my first experience ‘is good on time delivery
29 mai 2024
Réponse de Charter Controls
Thank you for your recent review and that you were pleased with our good on time delivery. - The Charter Controls team.
Great prompt service
24 avril 2024
Réponse de Charter Controls
Hi, Mr Timbers,
Thank you for your kind review. We strive to provide great prompt service and are happy when we achieve it. - The Charter Controls Team
Highly recommended.
Highly recommended.
This company went above and beyond my expectations for good customer service, not once, but 5 times over a few days.
Fantastic technical advice and support, along with efficient dispatch of goods, which arrived well within the delivery window. Thank you!
29 avril 2024
Réponse de Charter Controls
Thank you very much for your kind review. We strive to provide excellent customer service to give our customers the greatest value for their business. - The Charter Controls Team
Réponse de Charter Controls
Thank you very much for your 5-star review, David. We truly appreciate when our customers recognise our efforts to provide excellent customer service through speedy delivery and quality packing. - The Charter Controls Team
Réponse de Charter Controls
Good Morning,
Thank you so much for your five star review. Charter Controls strives to provide friendly and knowledgeable customer service while maintaining the right amount of stock, getting it to you fast. We look forward to serving you again. The Charter Controls team
Quick delivery
16 février 2024
Réponse de Charter Controls
Thank you. We strive to provide a quick delivery service from start to finish. - The Charter Controls team.
Brilliant company
Very clear precise information, very easy transaction, fast delivery.
29 janvier 2024
Réponse de Charter Controls
Dear Peter,
Thank you so much for your 5 star review. We strive every day to add value to our customers' journeys, so we truly appreciate when we hear that our efforts are working. We look forward to working with you again.
The Charter Controls team
Réponse de Charter Controls
Dear Rob,
Thank you for your 5 star review. We strive to provide great prices and excellent service, so it is so appreciated when it is recognised. We look forward to working with you again.
The Charter Control team
Good experience with Charter Controls
Good company to deal with, good line of products with a helpful sales team. I have ordered from Charter Controls for 2+ years and never had an issue.
5 janvier 2024
Réponse de Charter Controls
Hi, Ethan,
Thank you very much for your 5* review.
Our team strives to provide the best products in and service in the business and we are glad to hear that you have had a good experience.
Kind regards,
The Charter Controls team
Good service and speedy delivery
19 octobre 2023
Réponse de Charter Controls
Good morning Chris,
Thank you for your 5* review!
Our team are dedicated to providing the best possible service and we're thrilled that you agree. We look forward to receiving your next order soon.
Kind regards,
The Charter Controls Team
Thank you for your willingness.
From the beginning, communication was at an excellent level, which led to the final success. Everything was clear and transparent. A constructive attitude and willingness.
25 septembre 2023
Réponse de Charter Controls
Good morning Radek,
Thank you for your 5* review!
We are so pleased to hear that you found your experience purchasing through Charter Controls an enjoyable one. Our team strive to offer the best possible customer service and were glad you agree.
Kind regards,
The Charter Controls Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.