Fast reply to our general enquiry, website also handy too as can generate an online Proforma yourself if paying via BACs. Goods were as stated and dispatch was immediate, overall this supplier has go... Voir plus
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Lisez les avis des autres
I do t often write a review however they have all put the effort in to help. I Had a problem with a smart lighting controller and was struggling to find a solutions. Spoke to the team at charte... Voir plus
Got the advice, got sent the kit, put it together as instructed by their very helpful tech department and everything works as planned first time. Never been disappointed with the service I have receiv... Voir plus
L'entreprise a répondu
Easy to order. Quick to arrive. Postage very expensive via FedEx is the reason for 4 stars. I was happy to wait a few days but there was no cheaper option.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en électronique
- Entreprise d'automatisme
- Fournisseur d'équipement électrique
- Fournisseur de composants électroniques
- Magasin d'électronique
- Solutions et équipement énergétiques
À propos de Charter Controls
Écrit par l'entreprise
Charter Controls is family owned and run with a clear vision for the future.
Charter Controls is NOT a distributor in the traditional sense. We are a Manufacturers Agent.
This means that we are the exclusive importer of the product ranges that we sell, most of which are featured on our online store.
Our philosophy is simple; we work for you, our customers, not our suppliers.
Why? because our customers pay our wages not our suppliers. Therefore we are here for you. We want you to enjoy your customer experience with us so you will return to us with confidence.
The best of both worlds We strive continuously to simplify your purchasing experience as you will see from our new web site.
Low price and high quality.
We pride ourselves on our customers feedback and would love to hear what you think. Please click here to see what other people have to say about us.
Our routes to market
We employ various routes to market including RS Components, Farnell Element 14, CPC and Rapid Electronics in addition to strategically located specialist Control Gear distributors and wholesalers.
We also sell directly to you.
We do not employ an expensive sales force. This cost saving enables us and our distributors to sell directly to you at very competitive prices. However we do employ a National Sales Manager who, together with office based product specialists will provide you with full on-site and telephone support.
High standards of service and support, backed by 40 years of relevant experience.
Charter Controls is a trading division of Unipower (UK) Ltd.
Coordonnées de contact
Plot G Drury Lane, TN38 9YA, St Leonards on Sea, Royaume-Uni
- 01424850660
- enquiries@charter-controls.com
- charter-controls.com
4,8
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Got the advice
Got the advice, got sent the kit, put it together as instructed by their very helpful tech department and everything works as planned first time. Never been disappointed with the service I have received here. Provided some very good solutions to situations over the past few years that I have used them. Extremely helpful, especially when you don’t know what device you want for the job. You won’t be let down by these guys. Delivered on time can’t grumble at all.
1 juillet 2022
Réponse de Charter Controls
Thank you for your 5* review Michael! This is great to hear you are happy with the service we have provided.
Kind regards,
The Charter Control Team
very nice switch a compact 3A rotary
7 juin 2022
Réponse de Charter Controls
Thank you for your review Tom,
It's great to hear that the product is just what you needed.
Regards,
Charter Controls Team
Réponse de Charter Controls
Good morning,
Thank you very much for your review.
Regards,
Charter Controls Team
Got delivery and billing address mixed…
Got delivery and billing address mixed up so goods did not arrive
13 mai 2022
Réponse de Charter Controls
Hi Kenneth,
I am sorry that this happened. Unfortunately as you say, it was shipped to your invoice address however we did contact you and let you know that same day that we had done this. You were also made aware that we had contacted FedEx and intercepted the delivery and re-routed it to the correct delivery address. The parcel was delivered only 1 day later than planned to the correct address.
Here is a direct link to the tracking. https://www.fedex.com/fedextrack/?trknbr=776826384864&trkqual=2459711000~776826384864~FX
Regards,
Charter Controls team.
Edit: Having checked our orders recently I noticed multiple orders for several hundred more units. Thank you very much for these orders, we hope to continue doing business with you for a long time to come.
First class technical assistance and…
First class technical assistance and part finding
Fast delivery
Good company to deal with
9 avril 2022
Réponse de Charter Controls
Thank you for this kind review. Our team are always more than happy to help.
Regards
Charter Controls team
Very quick delivery and at a good price.
23 mars 2022
Réponse de Charter Controls
Good evening Keith,
Thank you very much for your review.
Regards,
Charter Controls team
A very professional and slick company
A very professional and slick company, always eager to help and assist, only a phone call away. Very appreciative of the help from Murray, Have returned to purchase a number of times, now having a company account.
I would highly recommend their services, A++++
21 mars 2022
Réponse de Charter Controls
Good afternoon Steve,
Thank you so much for this lovely review. I will share this with the team to motivate them for the week and show them that the hard work they put in does pay off!
Regards,
Charter Controls team.
Prompt service and good product with…
Prompt service and good product with helpful advice.
13 mars 2022
Réponse de Charter Controls
Good morning Trevor,
Thank you very much for your 5* review. It's amazing to read this first thing on a Monday morning!
Regards,
Charter Controls team
Réponse de Charter Controls
Good afternoon Adam,
Thankyou very much for your review. It is great to hear you are satisfied with your first order with us and thank you also for setting up a direct account with us.
We look forward to future business together.
Regards,
Charter Controls team.
Our supplier for over 20 years.
Charter Controls has been a supplier of ours for over 20 years and in that time, we have consistently found our orders to be fulfilled in a timely manner and all the staff are extremely helpful.
10 mars 2022
Réponse de Charter Controls
Thank you Mandy for your very kind words. Long may it continue!
Regards,
Charter Controls Team
Great service.
24 février 2022
Réponse de Charter Controls
Thank you very much for your review
Regards,
Charter Controls Team
Great service and very prompt delivery …
Great service and very prompt delivery !
First time I’ve used them but cannot find any fault with their service or website.
Regards
Steve
10 février 2022
Réponse de Charter Controls
Good afternoon Steve,
Thank you very much for your review. It is great to hear that you found your way around our website, we have put a lot of effort into making it as user friendly as possible.
Regards
Charter Controls Team.
Excellent company to deal with
Excellent company to deal with. Very helpful. Order arrived next day in perfect condition.
1 février 2022
Avis spontané
Réponse de Charter Controls
Good morning Christy,
Thank you for your lovely review. It's great to hear our service was good from order till delivery.
Regards
Charter Controls Team
Absolutely brilliant service
30 janvier 2022
Réponse de Charter Controls
Good morning Nigel,
Thank you very much for your review. I hope you have a great week!
Regards
Charter Controls Team
Réponse de Charter Controls
Good evening Robert,
Thank you very much for your 5* review. I am glad to hear we could deliver what you needed in good time.
Regards,
Charter Controls team.
Helpful staff answering enquiries and…
Helpful staff answering enquiries and quick delivery of components.
Thoroughly recommend.
23 décembre 2021
Réponse de Charter Controls
Good morning,
Thank you very much for your 5* review.
We hope to see you return again soon
Regards,
Charter Controls team.
Réponse de Charter Controls
Good evening Mr Lear,
Thank you very much for another 5* review. We really appreciate your business over the past years.
Regards,
Charter Controls Team
helpful trusted and sincere
I have found that all aspects of this Company have been helpful trusted and sincere in their wish to give you the highst and best service available. I am more than impressed with their attitude.
27 novembre 2021
Avis spontané
Réponse de Charter Controls
Good evening Iain, Thank you very much for your very kind words. Our team will always assist as much as they can from pre-sale enquire until the goods are installed and working. Should you need any future assistance then please don't hesitate to get in touch
Regards,
Charter Controls team
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