Fast reply to our general enquiry, website also handy too as can generate an online Proforma yourself if paying via BACs. Goods were as stated and dispatch was immediate, overall this supplier has go... Voir plus
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Lisez les avis des autres
I do t often write a review however they have all put the effort in to help. I Had a problem with a smart lighting controller and was struggling to find a solutions. Spoke to the team at charte... Voir plus
Got the advice, got sent the kit, put it together as instructed by their very helpful tech department and everything works as planned first time. Never been disappointed with the service I have receiv... Voir plus
L'entreprise a répondu
Easy to order. Quick to arrive. Postage very expensive via FedEx is the reason for 4 stars. I was happy to wait a few days but there was no cheaper option.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en électronique
- Entreprise d'automatisme
- Fournisseur d'équipement électrique
- Fournisseur de composants électroniques
- Magasin d'électronique
- Solutions et équipement énergétiques
À propos de Charter Controls
Écrit par l'entreprise
Charter Controls is family owned and run with a clear vision for the future.
Charter Controls is NOT a distributor in the traditional sense. We are a Manufacturers Agent.
This means that we are the exclusive importer of the product ranges that we sell, most of which are featured on our online store.
Our philosophy is simple; we work for you, our customers, not our suppliers.
Why? because our customers pay our wages not our suppliers. Therefore we are here for you. We want you to enjoy your customer experience with us so you will return to us with confidence.
The best of both worlds We strive continuously to simplify your purchasing experience as you will see from our new web site.
Low price and high quality.
We pride ourselves on our customers feedback and would love to hear what you think. Please click here to see what other people have to say about us.
Our routes to market
We employ various routes to market including RS Components, Farnell Element 14, CPC and Rapid Electronics in addition to strategically located specialist Control Gear distributors and wholesalers.
We also sell directly to you.
We do not employ an expensive sales force. This cost saving enables us and our distributors to sell directly to you at very competitive prices. However we do employ a National Sales Manager who, together with office based product specialists will provide you with full on-site and telephone support.
High standards of service and support, backed by 40 years of relevant experience.
Charter Controls is a trading division of Unipower (UK) Ltd.
Coordonnées de contact
Plot G Drury Lane, TN38 9YA, St Leonards on Sea, Royaume-Uni
- 01424850660
- enquiries@charter-controls.com
- charter-controls.com
4,8
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always a pleasure to deal with the team…
Always a pleasure to deal with the team at Charter Controls, they are helpful, efficient and knowledgeable.
13 octobre 2020
Réponse de Charter Controls
Good morning,
Thank you very much for your 5* review. I will share your kind words with the team, I am sure it will give them a moral boost!
Have a great day.
Regards
Charter Controls
fantastic fast service.
12 octobre 2020
Réponse de Charter Controls
Good evening Jo,
Thank you very much for taking the time to leave us a 5* review. We really appreciate the feedback and after speaking with you earlier today, its great to hear that we were able to answer all your questions in a satisfactory time and manor.
Regards,
Charter Controls
Superb service
28 septembre 2020
Avis spontané
Réponse de Charter Controls
Hi Richard,
Thank you very much for your 5* review. We love to hear that our hard work is well received.
We look forward to helping you out again in the future.
Regards,
Charter Controls
Great Service
24 septembre 2020
Avis spontané
Réponse de Charter Controls
Thank you very much for giving us a 5* review. We value all feedback from our customers. and to hear we are doing well really motivates us.
Regards,
Charter Controls.
Réponse de Charter Controls
Good morning,
Thank you very much for your review. We are glad to hear that you were happy with the service and delivery.
Can we please ask what we could have done different / better to get that 5th star?
Regards,
Charter Controls.
Excellent service
Excellent service, very helpful and great technical help
17 septembre 2020
Avis spontané
Réponse de Charter Controls
Good morning Ivan,
Thank you very much for your review. We will always do our best.
Regards
Charter Controls
Outstanding Service
I called Charter Controls to ask for some feedback about a product brand. From the very start, it was clear that we were not seeking to purchase anything from Charter Controls however, Janet and Malcolm still assisted me and provided the information I was after.
There is no other way to describe Charter Controls: 7 stars. Modern company with great old-fashioned service. Keep it up Charter Controls, you should be proud.
16 septembre 2020
Avis spontané
Réponse de Charter Controls
Good morning Pierre,
Thank you very much for your kind words. This is exactly the standard we hold ourselves too so it is great to hear that it has been well received. I have passed your comments onto Malcolm and Janet. I am sure they will be happy to read it.
We strongly believe that customer service is the most important part of our job and in some cases, even without a sale at the end of the day, we just like to help people get the end result they need.
We look forward to hearing from you again in the future.
Regards,
Charter Controls sales team.
Great products good customer service
13 septembre 2020
Avis spontané
Réponse de Charter Controls
Good morning,
Thank you very much for your review. We are glad to hear that we could help
Regards,
Charter Controls sales team
Excellent company
Excellent company, fast service competitive prices on branded products. Got good advice over the phone and fast delivery.
10 septembre 2020
Avis spontané
Réponse de Charter Controls
Good morning Paul,
Thank you very much for your review. We are always here to help and advise where possible.
Please let us know if we can help at all in the future.
Regards,
Charter Controls sales team.
Very Friendly and helpful staff (Janet)…
Very Friendly and helpful staff (Janet) and nothing is too much trouble. Even though the part was ordered after the 3pm cut off for next day delivery, it still arrived the next day at 10.15 am. A Fantastic turnaround, thank you to all at CC. Rob
8 septembre 2020
Avis spontané
Réponse de Charter Controls
Good afternoon,
Thank you very much for your review. I will make sure that Janet gets to see it.
We will always do our utmost to get the goods to you as quick as possible.
Regards,
Charter Controls Sales Team.
Rapid response for quotes
Rapid response for quotes, samples and prices. Very fast dly.
1 septembre 2020
Avis spontané
Réponse de Charter Controls
Good evening Dave,
Thank you very much for your review and also the great YouTube video you did featuring the product.
It's great to hear how satisfied you are with the product and also that our service was well received too.
We look forward to next time you get in touch
Regards,
Charter Controls sales team.
I bought an hour meter which proved…
I bought an hour meter which proved faulty but was quickly replaced and all is now fine. The standard of service was excellent.
David Palmer
13 août 2020
Avis spontané
Réponse de Charter Controls
Good morning David, I hope you enjoyed your time on the river boat.
Thank you very much for your review, and again I must apologise the unit didn't work at first. It is now all tested and added to one of our product displays.
Regards,
Charter Controls Sales Team.
great staff terrible wedsite
1 août 2020
Avis spontané
Réponse de Charter Controls
Good morning,
Thank you very much for your review.
I am sorry that you did not have a pleasant experience with our website but glad to see our staff were able to help you enough to still leave us a 5* review!
some weeks ago we had a little work done on our website to improve its performance however this caused quite a bit of damage to the site and its functionality. It sounds as though you had one of those issues.
We would really appreciate it if you could send us a quick email to enquiries@charter-controls.com with a short description of the problems you had with the site so we can make sure the issue has been resolved, or if not, we can resolve it as quick as possible.
We look forward to hearing from you.
Regards,
Charter Controls sales team.
Just great service
31 juillet 2020
Avis spontané
Réponse de Charter Controls
Thank you very much for your review of our service, all reviews are greatly appreciated.
I hope your next encounter with us is as good as the last, if not better!
Regards
Charter Controls sales team
Good quality products and rapid…
Good quality products and rapid delivery.
30 juillet 2020
Avis spontané
Réponse de Charter Controls
Thank you very much for your review.
It is great to hear from another happy customer.
We look forward to your future business
Regards,
Charter Controls sales team
First Class service
Murray and the team at Charter Controls are always there to give excellent customer service and offer an ever improving range of products. We have been using them for many years and will continue to do so.
27 juillet 2020
Avis spontané
Réponse de Charter Controls
Good Morning Alan,
Thank you very much for your continued custom with us. We do have a great working relationship and we appreciate your loyalty to us as your supplier.
As you know we have an exciting new range come to Charter Controls very soon and the quality and pricing are in-line with all the other products we supply. Hopefully this is another range we can supply you.
Regards,
Murray and the Charter Controls sales team :)
Réponse de Charter Controls
Good morning Mr Sinclair,
Thank you very much for taking the time to leave us a review. It is great to hear we were able to delivery quality products to you in good time.
Regards,
Charter Controls sales team
Great service
Great service. Very quick delivery. Will definitely be using again.
23 juillet 2020
Avis spontané
Réponse de Charter Controls
Good morning Stephen,
Thank you very much for your review. It is great to hear that our services were up the standard we expect and that you will be returning to us in the future.
If our products are items you use regularly then you could open an account with us directly if that suited your business better.
If this is something you would like to do then please request an account application form from sales@charter-controls.com
Regards,
Charter Controls Sales Team.
Excellent service with speedy despatch.
23 juillet 2020
Avis spontané
Réponse de Charter Controls
Good afternoon Robert,
Thank you for your custom and for your review.
We hope to see you back soon
Regards,
Charter Controls Sales Team.
Réponse de Charter Controls
Good morning Michael,
Thank you very much for your review.
We are very happy to hear that your experience with us was a 5* one!
We hope to hear from you again
Regards,
Charter Controls sales team.
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