Fast reply to our general enquiry, website also handy too as can generate an online Proforma yourself if paying via BACs. Goods were as stated and dispatch was immediate, overall this supplier has go... Voir plus
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Lisez les avis des autres
I do t often write a review however they have all put the effort in to help. I Had a problem with a smart lighting controller and was struggling to find a solutions. Spoke to the team at charte... Voir plus
Got the advice, got sent the kit, put it together as instructed by their very helpful tech department and everything works as planned first time. Never been disappointed with the service I have receiv... Voir plus
L'entreprise a répondu
Easy to order. Quick to arrive. Postage very expensive via FedEx is the reason for 4 stars. I was happy to wait a few days but there was no cheaper option.
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en électronique
- Entreprise d'automatisme
- Fournisseur d'équipement électrique
- Fournisseur de composants électroniques
- Magasin d'électronique
- Solutions et équipement énergétiques
À propos de Charter Controls
Écrit par l'entreprise
Charter Controls is family owned and run with a clear vision for the future.
Charter Controls is NOT a distributor in the traditional sense. We are a Manufacturers Agent.
This means that we are the exclusive importer of the product ranges that we sell, most of which are featured on our online store.
Our philosophy is simple; we work for you, our customers, not our suppliers.
Why? because our customers pay our wages not our suppliers. Therefore we are here for you. We want you to enjoy your customer experience with us so you will return to us with confidence.
The best of both worlds We strive continuously to simplify your purchasing experience as you will see from our new web site.
Low price and high quality.
We pride ourselves on our customers feedback and would love to hear what you think. Please click here to see what other people have to say about us.
Our routes to market
We employ various routes to market including RS Components, Farnell Element 14, CPC and Rapid Electronics in addition to strategically located specialist Control Gear distributors and wholesalers.
We also sell directly to you.
We do not employ an expensive sales force. This cost saving enables us and our distributors to sell directly to you at very competitive prices. However we do employ a National Sales Manager who, together with office based product specialists will provide you with full on-site and telephone support.
High standards of service and support, backed by 40 years of relevant experience.
Charter Controls is a trading division of Unipower (UK) Ltd.
Coordonnées de contact
Plot G Drury Lane, TN38 9YA, St Leonards on Sea, Royaume-Uni
- 01424850660
- enquiries@charter-controls.com
- charter-controls.com
4,8
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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Great experience
Was directed to Charter Controls via internet to source a specific time controller, ordering was simple and delivery on time. Overall experience was great, thank you.
18 septembre 2019
Avis spontané
Réponse de Charter Controls
Good afternoon.
Thank you very much for your review. I am glad to hear that the efforts we put into our website customer experience helped you first of all find what you were looking for and also delivery a smooth transaction.
We look forward to doing business again in the future.
Regards,
Charter Controls
Excellent communication
Excellent communication, great products.Super fast delivery.
19 août 2019
Avis spontané
Réponse de Charter Controls
Hi Stanislav,
Thank you for your wonderful review, you are our third great review this morning and we are feeling pumped for a Monday morning!
Regards,
Charter Controls
Réponse de Charter Controls
Good morning Craig, thank you for your review.
Regards,
Charter Controls
Excellent service
10 août 2019
Avis spontané
Réponse de Charter Controls
Thank you Graham,
We always do our best for our customers so it is great to hear our hard work is appreciated!
Regards
Charter Controls
Réponse de Charter Controls
Good morning,
Thank you very much for review, especially first thing on a Monday morning!
We always do our best for our customers and try not to let anyone down no matter how big or small their orders are.
Excellent service
20 juillet 2019
Avis spontané
EXCELLENT SERVICE
12 juillet 2019
Avis spontané
Réponse de Charter Controls
Good morning,
Thank you very much for your review. It is great to hear that our efforts for our customers are being noticed.
Thank you for your continued business with us.
Réponse de Charter Controls
Hi Richard,
Thank you very much for your review. Customer service is something we try to go above and beyond for so its great to hear positive feedback.
Regards,
Charter Controls Sales Team.
Fast service!
22 juin 2019
Avis spontané
Réponse de Charter Controls
HI Craig,
Thank you for your review. We pride ourselves on our customer service and quick turn around of orders.
We recently switched to Fedex this year to ensure that we are not let down by our couriers once it has left our warehouse.
Regards,
Charter Controls
Fantastic service!
1 juin 2019
Avis spontané
Réponse de Charter Controls
Thanks TBMS, You have been great customers since we met last year and also very helpful if we need to borrow some of your knowledge in the BMS industry!
Regards
Charter Controls.
Highly recommended!
Highly recommended!
Always excellent service with quick response to enquiries and fast shipping.
21 mai 2019
Avis spontané
Réponse de Charter Controls
Good morning Motionlink,
Thank you very much for your review.
We love to hear from happy customers :)
Have a lovely week and hopefully we hear from you again soon.
Regards,
Charter Controls
Cannot fault in anyway!
Cannot fault in anyway!
I have used before and will use again.
Highly recommend and great service.
8 mai 2019
Avis spontané
Réponse de Charter Controls
Thanks Perri, your custom is much appreciated.
Easy to order. High cost postage
Easy to order. Quick to arrive. Postage very expensive via FedEx is the reason for 4 stars. I was happy to wait a few days but there was no cheaper option.
14 avril 2019
Avis spontané
Réponse de Charter Controls
Good morning Steve and thank you for your review.
I am glad you found the site easy to use. We have invested a lot of time and money into our website for this exact reason.
Regarding the postage costs, we offer 5 services for the UK. (Location dependant)
Next day by 10am
Next day by midday
Next day guaranteed
Economy (which can take a few days)
Collection (which is free)
We recently changed to Fedex due to too many parcels not being delivered and going missing as well as an unsuitable collection time which limited our next day service with our previous courier. As I am sure you appreciate, the level of service which Fedex provide does not come cheap.
I notice that you did choose the next day service however you say you would of been happy to wait a few days. I have just checked and our economy service is available in your area. This would have been 15% cheaper.
Hopefully next time we can get a 5* review.
Any time I have a problem the Charter…
Any time I have a problem the Charter Controls team always have the correct answers, fantastic customer care.
10 avril 2019
Avis spontané
Réponse de Charter Controls
Hi Daniel, Thank you very much for your review. We always try our hardest to give the answers to all problems.
Excellent sales and technical backup…
Excellent sales and technical backup from all at Charter Controls.
8 avril 2019
Avis spontané
Réponse de Charter Controls
Thank you for your feedback.
It is great to hear from another happy customer. Positive feedback really lifts the mood in the office here at Charter Controls.
Brilliant Company!
Brilliant Company!! Would give 10 Star rating if could, unparalleled professional support and service, with a friendly touch. Would highly
recommend!!
8 avril 2019
Avis spontané
Réponse de Charter Controls
Thanks Dak, This review on a Monday morning is just what we needed!
I look forward to hearing from you soon!
Quality Products are a fair price
5 avril 2019
Avis spontané
Réponse de Charter Controls
Hi Michael, Thank you very much for your review. We really value feedback both positive and negative. Of course the positive ones are our favourite.
Have a great weekend!
5 Stars
Fantastic company - a pleasure to deal with and delivery is always quick. Would definitely recommend.
4 avril 2019
Avis spontané
Réponse de Charter Controls
Hi Sue,
Thank you for taking the time to leave us this lovely review.
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