Had the best experience I’ve ever had with Mark while looking for a new car. Lots of choice and no pushy salesman tactics. I would absolutely recommend going to Chepstow Trade Centre, you won’t be dis... Voir plus
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Had the best experience I’ve ever had with Mark while looking for a new car. Lots of choice and no pushy salesman tactics. I would absolutely recommend going to Chepstow Trade Centre, you won’t be dis... Voir plus
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Friendly staff, and quick response, not pushy at all. deposit put down on the Wednesday collected cat Friday. Engine management light came on as soon as I turned it on; however was in touch with th... Voir plus
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When life gives you lemons ... I was involved in a collision. Other driver's fault. The hoops and flaming bridges I had to cross to get to a place where I could buy a new car took a month! However... Voir plus
No pressure sales experience - just lets you have the keys and get on with a test drive. Decent aftercare support. Would highly recommend.
L'entreprise a répondu
Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward. Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.
Boxer Trading Estate, Unit 6 Ponthir Road, Caerleon., NP18 3NY, Caerleon, Royaume-Uni
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Really friendly and reliable service who made me feel at ease when buying my son’s first car. Thank you 😊

Réponse de Chepstow Trade Centre Ltd
Even though l didn't end up buying the car l was interested in at CTC (a different spec model became available at another dealer and was available for collection immediately) I would recommend this dealership. Tim is a man of his word and refunded me my deposit despite me pulling out of the purchase. Dealing with Tim and his partner Mark was quite refreshing in this day and age as they were not pushy like some car sales people are. Tim was honest about what needed to be done to the vehicle (a minor fix but needed to be done by a main dealer specialist) and explained it wouldn't be ready for immediate test drive or collection. If my work commute situation was different l would have waited and taken the vehicle as it was very reasonably priced and a lovely car.
Anyway, these guys do business properly and operate with honesty and integrity and I would have no hesitation buying from them in the future.

Réponse de Chepstow Trade Centre Ltd
The chaps at Chepstow Trade Centre were extremely friendly and helpful with choosing my daughter's first car.
There was no pressure to make a decision, but my daughter did like one car, which they advised us to test it first, which we did and she was happy with it.
We decided to have it and agreed on the cost and we were given a 12 month warranty and an extra key as part of the deal.
When we picked up the car it was serviced (with new brakes and tyres as they were quite worn), Fresh MoT, Valeted and even a bunch of flowers on the passenger seat.
So after 3 days of ownership she is very happy with her car.
A big thank you to Chepstow Trade Centre (Mark & Tim) for their kindness and help choosing the right car and for putting a big smile on my daughter's face 😀

Réponse de Chepstow Trade Centre Ltd
Super friendly and professional service. Nothing was too much trouble. Brought my dad to find a car and although he had a limited budget we were spoilt for choice! Excellent value for money and aftercare included added peace of mind, highly recommended 👌

Réponse de Chepstow Trade Centre Ltd
These guys go above and beyond for you. Not pushy didn't even lose patience with me when I went to see a car and chose a different car VW Tiguan. The car is perfect. I would definitely recommend family and friends to go to them. Cheers guys and thank you so much. Keep up the good work your all brilliant

Réponse de Chepstow Trade Centre Ltd
We recently bought a Fiat 500 Automatic from Chepstow Trade Centre. The car is for our daughter to learn to drive, she loves the car.
The service from Tim was exceptional, he kept us updated at all times.
Will definitely be back when we need another car.
Thank you so much 😀

Réponse de Chepstow Trade Centre Ltd
Mark was incredibly helpful, accommodating and friendly from responding to my initial enquiry, all the way to finalising the deal in person. He cheerfully, patiently and openly answered all the questions that my highly-discerning taxi driver dad threw at him.
The whole process from reserving a car and arranging finance/warranty to signing the paperwork and driving off was quick, smooth and painless. Two months in, I absolutely adore the car I acquired through Chepstow Trade Centre and can see me sticking with it for several years to come.
As such, I honestly can't recommend this little gem of a dealership in Caerleon enough. If you want a straightforward, relaxed car-buying experience without the hard sell, Chepstow Trade Centre is all you need.

Réponse de Chepstow Trade Centre Ltd
Tim was very communicative, pleasant to deal with and honest about the car we enquired about.
The reservation process was straightforward and the viewing on the vehicle simply reaffirmed the accurate description.
Just be prepared for the hand breaking welcome from Tim.

Réponse de Chepstow Trade Centre Ltd
Bought my first car with Chesptow trade center a Peugeot 208 2014, all the team couldn't help me enough. mark made the whole experience funny and easy, dealing with our concerns immediately and also made it a whole family experience. I would 100% recommend Chepstow trade center to any one looking to buy a car. The car was in amazing condition

Réponse de Chepstow Trade Centre Ltd
Excellent experience at Chepstow trade centre; although we didn’t end up purchasing as they didn’t have quite what we wanted in stock, the service was great. Very responsive to my enquiry - back to me within minutes and kept me updated throughout out the week with the progress of the cars prep which was appreciated. let me have a decent length of time test driving the car we were considering. Very knowledgeable on answering my questions about the car / other options that might be avoidable within my requirements.

Réponse de Chepstow Trade Centre Ltd
Having been searching for some time for a VW Polo for my daughter as her 2nd car, now that she has just started full time employment, I eventually found one at Chepstow Trade Centre.
I asked a load of questions online and was surprised to get answers back after hours on Friday night from Tim who was super genuine and honest about the car.
So much so that we drove an hour to get to the garage and after a test drive with zero pushy sales pitch, we decided to make the purchase.
As I said at the time, it was a really pleasureable experience and can 100% recommend both Tim, and Mark who we dealt with on the day, as knowledgeable and straight sales guys selling genuine cars. Cheers.

Réponse de Chepstow Trade Centre Ltd
Just bought a Vauxhall mokka x from Tim and Mark, both very great communication and great people to deal with, Tim has been very helpful and supportive with helping me find the right car. I would definitely recommend to friends and family.

Réponse de Chepstow Trade Centre Ltd
Friendly and professional staff. Car was exactly what the advert described.
I have not had any issues with the car and generally I am very pleased. .

Réponse de Chepstow Trade Centre Ltd
Had a great experince buying my car from Chepstow trade centre. Tim was professional thoughout and ensured i was happy through out the process of buying a car. No pressure sales. Would recomend a visit here if your wanting to buy a car.

Réponse de Chepstow Trade Centre Ltd
Tim and the team where very helpful and made everything easy to purchase a car highly recommended

Réponse de Chepstow Trade Centre Ltd
Bought my Mini Cooper this week from Chepstow trade centre and I couldn’t be happier! From start to finish, the service from Mark and Tim was spot on. Both were incredibly friendly, knowledgeable, and clearly knew what they were talking about. They were informative & really helpful throughout the process, and made everything feel easy and stress-free.
I got an amazing, reasonable deal within my budget and the car was fully serviced and MOT’d with a 2 year gold warranty which gave me total peace of mind. I part exchanged my previous car with ease and the paperwork was sorted efficiently with Mark. The Mini was topped up with petrol before leaving which was the cherry on top! The Mini itself is absolutely lush — drives beautifully and I genuinely love it.
Couldn’t recommend these guys enough. Top service and a car I’m over the moon with - thank you so much

Réponse de Chepstow Trade Centre Ltd
Very pleasant to deal with - not a pushy sales man. Would recommend them

Réponse de Chepstow Trade Centre Ltd
Looking for a reasonable second hand car after reading reviews I went to Chepstow Trade Centre Ltd Ponthir. Tim was very friendly and professional and gave me sound advice before I purchased a car. Highly recommended for anyone looking for a used car at a reasonable price.

Réponse de Chepstow Trade Centre Ltd
Helpful and honest service. A friend recommended them and the car-buying process was easy and hassle-free. The car has been great so far and I’m satisfied with the purchase.

Réponse de Chepstow Trade Centre Ltd
We needed a second car and having read the reviews and looked online at the cars CTC had to offer, my wife and I walked over to have a look in person. Tim was great from the second he came out of the office to the time we left having bought the car we chose in the price range we were willing to pay.

Réponse de Chepstow Trade Centre Ltd
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