Banner for Chery Industrial

Chery Industrial Avis 197

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible customer service. Used the online chat feature last week and it states that you will receive answers in 24 hours. Never got an answer. Hard to trust a company who won't even respond.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Product was crated well for shipping. Conveyor seems to work well while running. Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil t... Voir plus

Noté 5 sur 5 étoiles

As of this date I haven’t unpackaged or set up my new shed due to the weather here I NWI. But as soon as I’m able to do so I will send an update. But besides that the ordering was easy and quick. Deli... Voir plus

À propos de l'entreprise

  1. Zone industrielle
  2. Fournisseur de toilettes portables

Écrit par l'entreprise

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.

OUR PROMISE TO YOU

Écrit par l'entreprise

Your satisfication is our #1 goal.
Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.

Coordonnées de contact

Holiday Sales

GET 15% OFF SITEWIDE

4,0

Bien

TrustScore 4 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shop here! You won't be upset!

Chery Industrial was amazing! My company ordered a shelter structure and canopy that fits the structure for a jobsite and worked with David Isaacs to get our account set up, accurate pricing, and order completion. He was incredibly responsive and helpful through the entire process and made it virtually pain free! Lastly, the initial lead time on our purchase was roughly two weeks and we needed to take delivery in less time than that. The Chery Industrial team pulled together and was able to ship our order for an incredibly timely delivery. I would recommend these guys time, and time again! You won't be disappointed!

28 mai 2025
Noté 5 sur 5 étoiles

Great people

Talked with them and they helped me order the correct item. It arrived, fit perfectly and operated correctly!

30 mai 2025
Noté 1 sur 5 étoiles

False advertising

False advertising, lack of customer service. Anybody wanting equipmwnt just buy straight from thier supplier big irn warehouse

29 mai 2025
Logo de Chery Industrial

Réponse : Chery Industrial

We sincerely apologize for your negative experience. We understand your disappointment and would like to make things right. Please contact us directly at Service@cheryindustrial.com so we can discuss this further and find a suitable solution.

Noté 3 sur 5 étoiles

The item I purchased never came until I…

The item I purchased never came until I hounded the company and send 4 e-mails and 3 phone calls

They said sorry many times but it was awful
The last guy was great and got it sent to ne

28 mai 2025
Logo de Chery Industrial

Réponse : Chery Industrial

We’re truly sorry to hear you had a disappointing experience with us. Your feedback is important, and we would appreciate the opportunity to understand what went wrong.

Noté 4 sur 5 étoiles

Bargin shopper here...

Bargin shopper here.... Purchased bargin/as is, 20ft farm gate, for drive way at a great price . initial contact was made on line purchased gate and scheduled pickup, but had to cancel due to csr said gate wasn't available and one could be shipped for $800. I will explain why this was questioned later??? So we were able to contact local company to see if item was available. Statesville NC location get a 5 star . Workers were very helpful and honored price of online discounts. Also saved the sale. We were going to walk away due to issues with online order. We saved money on shipping by picking up gate, gentlemen there help load gate. Minimal damage good price and local store provide great customer service. If you can purchase at local locations that may be a better option. We decided to do business with company on line again . And found that shipping charges varies and on line site charges shipping for each item shipped. Example : we were going to order 2 gates and fencing order didn't qualify for free shipping , even though gates and fencing were shipping from same location they were charging $ 2000 for shipping (excessive). Even if you use the discount code you literally loose your savings with shipping. At one point shipping was flat rate $800 on chery industrial online site. On eBay some cherry industrial reps offer $400 flat rate but still charge for each individual item example: if you order 2 items you will pay$ 800 dollars for shipping. I question their actual shipping practices and prices and hope owners will look into what is actually going on , to ensure customers aren't being overcharged and every customer is given the same price for shipping. Lastly remember when Lowe's pulled up and delivered fencing heavy yard items. They had a forklift on back of flat bed. Well for some online Business that's a thing of the past . As they don't provide a transporter who will unload you need a forklift... Like residential customer have a forklift just parked in the driveway. For any shipping cost over $1000 they could consider hiring a transporter company that can unload once delivered, So with all that said you can't beat the price of their bargin items and as is. Just make sure you can live with the damage and also repair item if necessary.

29 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

The product was phenomenal

The product was phenomenal. The only reason it did not get 5 stars is because you have to get it off with your own forklift. It was so hard to schedule and secure a forklift. I would have paid extra if Chery had this as an option.

30 avril 2025
Noté 5 sur 5 étoiles

Great customer service

Great customer service, they followed up with a phone call after the order was placed to make sure everything was in place on my end.
Great experience!

25 avril 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus