Outstanding service! We ordered 20 laurels and they arrived in great condition, we were really impressed with how healthy and strong they were for such a brilliant price. The team were really helpful... Voir plus
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Second time of using Cheshire Plants, as on my list of trusted companies to use. This time ordered three mature shrubs of Yew, Holly and Portuguese Laurel. Incredibly healthy specimens. Beautiful. Esp... Voir plus
Just bought 130 euonymus green spire hedging plants. Dealt with Adam on the phone - really helpful and great advice. Offered to ensure quick delivery. Delivery on time, price is very sensible and t... Voir plus
Easy ordering process.. Free delivery was quick. Portuguese Laurel were mostly healthy.. some broken branches done in transit and some leaf yellowing from the recent hot weather but on the whole plant... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
As a family run business we pride ourselves on more than just providing quality hedge plants. We believe in a personal approach to customer service that sets us apart. We understand the value of genuine customer care and attention to each of our customers needs. When you choose Cheshire Plants, you're not just a customer; you become part of our extended community.
Coordonnées de contact
Royaume-Uni
- cheshireplants.co.uk
4,4
Excellent
69 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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We bought a 4x3m pergola from Cheshire…
We bought a 4x3m pergola from Cheshire Plants and are very happy with it. We visited the site by appointment and were shown round the various options. We settled with the one we liked and they recommended a fitter. We were kept updated with delivery details and the finished product is brilliant!
31 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Rattan sofa set
I recently bought the grey rattan sofa set that comes with a gas fire table. And it is absolutely stunning, it’s transformed my garden I’m so pleased. The team at Cheshire plants couldn’t have been more helpful when it came to choosing what garden set I wanted, they really took the time to walk round the show room with me and was really friendly. The delivery was super fast as well! Thank you
30 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Hedging and Trees
I have used these guys for a number of years now, they always hold plenty of stock and there prices are the most competitive in the market, trust me I have shopped around, they offer free delivery on most orders and its always on time, I would highly recommend.
10 avril 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Would recommend
I've dealt with quite a few plant nurseries over the years, both online and in person, and I have to say this was one of the better experiences I've had. From the moment I placed my order, communication was excellent and I was kept updated throughout the process. The plants arrived well packaged and in fantastic condition, with no signs of damage or neglect.
What impressed me most was the quality. Every plant looked healthy, well established and clearly cared for before dispatch. It's refreshing to find a company that takes so much pride in what they supply. I'll definitely be returning in the future and wouldn't hesitate to recommend them to anyone looking for quality plants and reliable service.
15 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Superb company
Very easy ordering, very prompt delivery, always willing to go above and beyond. We buy a lot of trees and hedges as a company and they always make it happen despite the quantities. We will always use Cheshire plants ! Keep up the good work !
27 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Hedging plants
Bought hedging plants to cover my back fence. I ordered 50 plants but only 49 turned up. After a quick phone call they couldn’t apologise enough and sent out the plant for the next day. Would recommend, great customer service.
24 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
I have used Cheshire plants several…
I have used Cheshire plants several times now. I cannot recommend these guys highly enough.
The plant quality is exceptional, delivered right in time, also had a query on one order, Matt was great.
Thanks guys I’ll be definitely buying again
28 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
brilliant customer service
brilliant customer service. prices are very reasonable.
highly recommended
27 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
CUSTOMER SERVICE SUCKS
YOU DO NOT KNOW A COMPANY UNTIL YOU NEED CUSTOMER SERVICE.
Earlier this year i placed a large order for various potted plants plus 9 conifer root balls. The potted plants are thriving but 8 of the conifers are dead.
Now after many emails from me ( and very slow response ) , they tell me they have been left to dry out and die , which is rubbish. I countered by saying that perhaps the roots were cut short or they were out of the ground to long or the van had them for to long. Asking for a middle ground, that lets us split the difference and refund 4 of the 8 . But no reply , they are not interested. I know plants , and i treated the conifers correctly. I am disgusted really. I am in the process of planting 400 meters of hedge, but will not be using Cheshire Plants again.
Addendum: following reply from Cheshire plants , yes we can be unsure why they died. , so I asked for a middle ground as “it’s unknown” and thought it fair to share the burden . Call it a gesture of goodwill . That’s how a business grows.
10 juillet 2026
Avis spontané
Réponse de Cheshireplants
Thank you for taking the time to share your feedback. We're pleased to hear that the potted plants from your order are thriving, although we're sorry to learn that you were disappointed with the outcome of the conifers and with your experience of our customer service.
We appreciate how frustrating it is when plants do not establish as expected. As with all living plants, there can be a number of factors that affect their success after planting. Following our review of the information provided, we were unable to conclude that the losses were due to an issue present at the time of supply, which is why we were not able to offer the resolution you had requested.
We do understand that this is not the outcome you were hoping for, and we're sorry that you feel let down by the communication during the process. Feedback like yours is important, and we will use it to review how we handle customer enquiries to ensure we provide a timely and helpful service.
Thank you again for your feedback, and we wish you every success with the rest of your hedge planting project.
What a pleasure to deal with
What a pleasure to deal with.
As a trade person I was looking for a good company with a quality product for a reasonable price and Cheshire plants ticked all these boxes.
The customer i was installing a hedge for at first decided on privet, which these guys delivered on time with no issues.
Unfortunately the customer then decided that they’d rather have Laurel hedging instead.
I was adamant that they wouldn’t be able to swap them and that the new plants wouldn’t arrive before I was due to finish either.
But after speaking to Matt he managed to sort out collection of the privet plants and delivery of the new laurel plants the very next day! This meant that I wouldn’t be delayed and could stay in schedule.
I often experience delays with deliveries and items being out of stock, but I had no issues what so ever with these guys and will 100% be using them again in the future.
My go to supplier now for all my future garden projects.
Cheers Cheshire plants 👌
30 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for your fantastic review and for taking the time to share your experience.
We're delighted to hear that everything went smoothly and that Matt was able to help rearrange the collection and delivery to keep your project on schedule. We understand how important reliable deliveries and flexibility are, especially when you're working to tight deadlines, so it's great to know we could make the process as straightforward as possible.
It was a pleasure supplying your project, and we're thrilled to have earned your trust as your go-to supplier. We really appreciate your recommendation and look forward to working with you on many more garden projects in the future.
Thanks again for your support!
We are a trade customer with Cheshire…
We are a trade customer with Cheshire Plants. Our experience & service with them has been worthy of a 5 star rating. We have purchased plants from them since their current sites early days & they have continually invested in the upkeep of the site, offering & ultimately quality of plants & their health. We know we are getting a great product & at a good price - the value in terms of service & product is fantastic.
Their plants are used in our garden designs throughout Cheshire & we wouldn’t hesitate to recommend.
30 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for your wonderful review and for your continued support over the years.
It means a great deal to us to have built such a strong relationship with our trade customers, and we're delighted to hear that you've consistently been happy with both the quality of our plants and the service you've received. We've worked hard to continually improve our site, expand our range, and maintain the high standards our customers expect, so it's incredibly rewarding to know those efforts are appreciated.
Thank you for trusting us to supply the plants for your garden designs across Cheshire and for recommending us to others. We look forward to continuing to work with you on many more successful projects in the future.
Absolutely fantastic company
Absolutely fantastic company, use these guys weekly as I run a landscape gardening company and use the hedging / plants for our jobs . No better service or pricing than these guys
25 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Visited Cheshire plants showroom back…
Visited Cheshire plants showroom back in May, Adam answered all of my questions which helped us decide on the purchase of a 6x3m Pergola. Ordered, arrived on Saturday and installed by their recommended landscaper today. GREAT PRODUCT, GREAT PRICE & GREAT recommend installer. Well done and thank you.
15 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Very pleased ⭐️
Very pleased with all my plants I received to Scotland they came all packed together on a pallet so they were well protected!
Communication was brilliant and couldn’t fault them
⭐️⭐️⭐️⭐️⭐️
11 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Poor quality cherry laurels delivered
Poor quality cherry laurels delivered, not very chuffed.
12 juin 2026
Avis spontané
Réponse de Cheshireplants
Hi Mark,
We’re sorry to see your review, although with only “poor quality” and “not very chuffed” to go on, it’s rather difficult for us to understand what you believe was actually wrong with the plants.
We supply thousands of Cherry Laurels every year and take the quality of our stock extremely seriously. Had you contacted us with details or photographs of your concerns, we would have been more than happy to look into them and offer advice or a resolution where appropriate.
Unfortunately, a two-star review without any explanation of the alleged issue doesn’t give us much opportunity to help.
If you’d still like us to investigate, please contact the team with your order details and photographs and we’ll happily take a look.
Cheshire Plants
Healthy plants and quick delivery
Easy ordering process.. Free delivery was quick. Portuguese Laurel were mostly healthy.. some broken branches done in transit and some leaf yellowing from the recent hot weather but on the whole plants look great. Prices seem competitive for pallet discounts. Would happily order from these guys again.
8 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
What an excellent service this company…
What an excellent service this company provides.
I ordered x100 green sire plants which were delivered the next day. The delivery driver was really helpful and put them where I asked.
The plants were well wrapped and were in amazing condition ( very healthy dark green plants )
I have placed more orders with this company and will be doing so in the future.
Highly recommend to anyone for a fast easy experience with the highest quality.
Thanks Cheshire Plants.
3 juin 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
40 x 7-8ft Cherry Laurels
I ordered 40 x 7- 8ft rootball cherry laurels for delivery at the beginning of April - they were all great quality and also all a good size.
Two months in they have settled & rooted well and we have lots and lots of new growth. Very happy with them and they were great value buying via the pallet of 12 deal on at the time. Great communication, speedy delivery and excellent customer service - would highly recommend
1 avril 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Very pleased with trees we bought
We visited the showroom last week and purchased 4 Portuguese Laurel and 4 Red Robbins, the service was great and the trees were delivered on time and most importantly in excellent condition, this is our first purchase from Cheshire Plants and would highly recommend them, thank you 👍
28 mai 2026
Avis spontané
Réponse de Cheshireplants
Thank you so much for the fantastic review! 🌿
We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.
Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!
The Cheshire Plants Team 🌱
Bad experience, wouldn't buy from here again.
**Update**
So the tree completely died by July no matter how much it was watered. We dug it up yesterday and the roots were practically nonexistent with zero new/ white roots forming. Do not buy from this company unless you love wasting money.
I don't tend to write reviews unless they're positive but unfortunately I feel like I need to leave a review for my bad experience with this company. I ordered a Christmas tree (in fairness in the sale) but when it was delivered it was very badly wrapped and damaged. I sent a picture and complained and told them I wanted a refund but was instead offered a 50% refund and a promise the tree would absolutely be fine if planted and looked after. Unfortunately this was 16th April, and it's now (31st May) the tree is almost completely dead. The weathers been hot but I have watered the tree every time it's not rained and it's still a complete mess. Every needle that's left and not fell off is completely brown.
16 avril 2026
Avis spontané
Réponse de Cheshireplants
We’re disappointed to see this review, particularly given the resolution already offered.
When you contacted us regarding the condition of this tree, despite it having been purchased in our sale, we offered you a 50% refund which you accepted, along with advice regarding planting and aftercare.
Unfortunately, watering a newly planted tree “every time it hasn’t rained” does not necessarily mean it has received sufficient water. During warm and dry periods, newly planted trees require substantial, thorough watering directly to the rootball. Light watering or rainfall can wet the surrounding soil while leaving the rootball itself inadequately hydrated.
The fact that a tree subsequently has little or no new root development does not, by itself, demonstrate that it was defective when supplied. Root establishment is heavily dependent upon conditions after planting, particularly correct planting and adequate watering during the establishment period.
We supplied the tree alive, responded when you contacted us and provided a 50% refund as a goodwill resolution.
We’re therefore disappointed to subsequently be told that customers should “not buy from this company” and that purchasing from us is “wasting money”, particularly when we attempted to resolve your concerns fairly.
We stand behind the quality of our plants and will always try to help customers when genuine problems arise. We equally encourage every customer purchasing large plants or trees to follow the appropriate aftercare and watering guidance, particularly during periods of hot weather.
Cheshire Plants
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