Cheshireplants Avis 

69
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding service! We ordered 20 laurels and they arrived in great condition, we were really impressed with how healthy and strong they were for such a brilliant price. The team were really helpful... Voir plus

Noté 5 sur 5 étoiles

Second time of using Cheshire Plants, as on my list of trusted companies to use. This time ordered three mature shrubs of Yew, Holly and Portuguese Laurel. Incredibly healthy specimens. Beautiful. Esp... Voir plus

Noté 5 sur 5 étoiles

Just bought 130 euonymus green spire hedging plants. Dealt with Adam on the phone - really helpful and great advice. Offered to ensure quick delivery. Delivery on time, price is very sensible and t... Voir plus

Noté 4 sur 5 étoiles

Easy ordering process.. Free delivery was quick. Portuguese Laurel were mostly healthy.. some broken branches done in transit and some leaf yellowing from the recent hot weather but on the whole plant... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

As a family run business we pride ourselves on more than just providing quality hedge plants. We believe in a personal approach to customer service that sets us apart. We understand the value of genuine customer care and attention to each of our customers needs. When you choose Cheshire Plants, you're not just a customer; you become part of our extended community.


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4,4

Excellent

TrustScore 4.5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,4

Tous les avis

(69)

58 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Couldn’t recommend this company enough

Couldn’t recommend this company enough. Customer service was excellent from start to finish. I only ordered my plants yesterday and received them today in great condition. So happy, thank you Cheshire plants! I will be recommending you to everyone. 5 stars!

28 octobre 2025
Avis spontané
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Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 5 sur 5 étoiles

Such speedy service

Such speedy service! Absolute quality products. Have used these guys on 3 occasions and they have always gone above and beyond for us. Thank you team. Would recommend CP in a heartbeat!

8 août 2025
Avis spontané
Logo de Cheshireplants

Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 5 sur 5 étoiles

Great plants delivered in good…

Great plants delivered in good condition. Fast delivery

15 octobre 2025
Avis spontané
Logo de Cheshireplants

Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 5 sur 5 étoiles

Couldn't recommend this company more.

Couldn't recommend this company more.

Fantastic communication from the first time I spoke to them all the way through to final delivery.

Quality of the plants is the best around ive had lots of comments on how good the plants look now planted.

Used them numerous times now after the first lot of plants arriving.

Would defo recommend to any one and will be ordering some more shortly

Thanks

3 octobre 2025
Avis spontané
Logo de Cheshireplants

Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 5 sur 5 étoiles

Privacy Solution

Fantastic service today when we visited Cheshireplants. Very impressed with set up and Matt was very helpful and recommended a great solution for our privacy needs.
Have used Cheshireplants previously and service was great. Tom and Gill.

28 octobre 2025
Avis spontané
Logo de Cheshireplants

Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 5 sur 5 étoiles

Fantastic service and experience from…

Fantastic service and experience from start to finish, having used various different firms to garden centres Cheshire plants have made my life so much easier when it come to buying for projects.

3 octobre 2025
Avis spontané
Logo de Cheshireplants

Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 5 sur 5 étoiles

Privacy trees

I've dealt with mat and the company cheshire plants Ltd for years now,what impresses me is his professionalism,he goes beyond to help explain what plants I require for my home,the staff work hard and we as customers benefit from it.

28 octobre 2025
Avis spontané
Logo de Cheshireplants

Réponse de Cheshireplants

Thank you so much for the fantastic review! 🌿

We really appreciate you taking the time to share your experience and we’re delighted to hear you were happy with both the plants and the service you received.

Thanks again for choosing Cheshire Plants — we really appreciate your support and hope to see you again in the future!

The Cheshire Plants Team 🌱

Noté 2 sur 5 étoiles

2 star

Honestly, I'd rate Cheshire Plants one out of five stars. Ordered 41 plants hoping for a Monday afternoon delivery, but they changed it last minute to Tuesday before midday -called it an upgrade, which makes no sense-and then didn't show up until 14:45 Said the truck broke down, alright, but I'd booked three guys costing five hundred pounds to plant them, but they never came!! When the plants finally arrived, some root balls were small, others split. I reached out about it... and they ghosted me completely. What a nightmare I won’t be using them again for my back garden.!

20 octobre 2025
Avis spontané
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Réponse de Cheshireplants

Dear D R Grip Ltd,

Thank you for taking the time to share your experience with Cheshire Plants. We sincerely apologise for the inconvenience you encountered regarding your recent order and the subsequent delivery delays. Your feedback is invaluable to us, and we take your concerns very seriously.

We understand how disappointing it must have been to experience a change in your delivery schedule and the issues with the condition of the plants upon arrival. Our goal is to provide a seamless experience for our customers, and we regret that we fell short in your case.

Please know that we are currently reviewing our processes to ensure that such occurrences are minimised in the future. We would appreciate the opportunity to address your concerns directly, so we kindly ask you to reach out to our customer service team or return our voicemails. We are committed to finding a resolution that meets your needs.

Thank you once again for your feedback, and we hope to regain your trust in the future.

Warm regards, Cheshire Plants

Noté 5 sur 5 étoiles

5 Stars. Highly recommended.

Really impressed by Cheshire Plants and would highly recommend them

I’m new to gardening and they were very patient helping me choose the right plants, planting advice and follow up support

I bought 21 Portuguese
Laurels in March followed by another 31 when I saw the quality of the first batch

This week I bought four 6 foot griselinia to create an instant privacy hedge. Again, fantastic support choosing the right plants ,great quality and value for money and speedy delivery

Planted them yesterday and they look superb - a neighbour has already commented on the quality
of the plants

Thanks to all at Cheshire Plants - really good experience, particularly as a novice gardener

Can’t recommend them highly enough

10 octobre 2025
Avis spontané
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Réponse de Cheshireplants

Dear Andrew,

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with Cheshire Plants. It’s fantastic to know that our team was able to assist you in choosing the right plants and provide you with the support you needed.

We take great pride in the quality of our plants and the service we provide, and it’s rewarding to hear that your Portuguese Laurels and Griselinia are thriving. Your neighbour's compliments are a testament to your gardening skills as well!

Thank you for your recommendation and for choosing us for your gardening needs. We look forward to assisting you again in the future!

Warm regards, Cheshire Plants

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